Stay away unless you like being lied to! wow hung up the phone with ATT after having gotten all the info i needed to upgrade my phone. I then called 3 local stores to see who had it in stock… the first two did not have it in stock but confirmed the information i’d gotten from my direct ATT phonecall. Then I called this place… the guy at this store gave me a bull**t story that things have changed and that I must buy phone at full price with installments and tried to convince me I would not be able to utilize the default ATT discount with 2year uppgrade plan here or anywhere else anymore, even when I told him that both other stores and ATT directly had confirmed were an option and even said was the way to go if i had 199 as i’d save $ 300… sleezy liar warning
Cindy M.
Place rating: 2 Windsor Terrace, Brooklyn, NY
Over the past few years I’ve bought 6 full priced phones here and believed they did have the customer in mind. Recently they recommended I buy a refurbished phone when adding a line for my son. When it stopped working they said it was dropped and of course a refurbished phone is more likely to break which they didn’t tell me when trying to sell me on it. They refused to do anything for us and didn’t even offer to repair for a fee, just said«can’t do anything for you.» Being a loyal customer means nothing to them I guess.
Matthew S.
Place rating: 1 Midtown, Detroit, MI
Misleading, disrespectful smooth-talkers. I was talked into switching plans under the premise that my bill would drop from $ 204 per month to about $ 140 per month. I was repeatedly assured of this. When my ensuing bill wound up being $ 208 after I had sacrificed my unlimited data, I went back and complained. I was met with empty promises to get me discounts to make up for the«misunderstanding», only to be repeatedly ignored when I called to follow up. After three weeks of being avoided I went straight to AT&T and got them to reduce my bill by threatening to switch carriers.
Presley A.
Place rating: 5 Brooklyn, NY
Asi has provided myself and my family with attentive and courteous service for over ten years. I can comfortably and easily that say he is a top notch service provider and local vendor. He forms relationships with his clientele, remembering your wants and needs, and that makes a big difference. Whenever I have walked into his store, Asi has always greeted me with a glowing smile and has always gone out of his way to find me the best deal possible. He has delivered savings and value time and time again. I trust his advice, and I am quite and rather difficult to convince of anyone’s trustworthiness. He has earned my respect for his knowledge of phone devices, service plans and promotions. He really knows his business and it can be confusing, and you will really benefit from this, because he really tries to navigate the maze for you, with your needs and budget in mind. He’s a local business that truly deserves your business. Super highly recommended.
John Z.
Place rating: 1 Brooklyn, NY
Went here to upgrade my phone. I had no idea they were going to completely change my plan as well until my bill was $ 30 higher at the end of the month. Very sleazy.
Amy K.
Place rating: 5 Brooklyn, NY
Whenever I need to have my mobile upgraded or fixed, I always go to Cel Tel. Asi is extremely knowledgable. He always manages to solve problems(no matter how difficult they are) in a professional manner. I highly recommend Cel Tel for all of your mobile needs.
Mark W.
Place rating: 5 New York, NY
I decided to have my mobile activated here. The showroom was very clean and bright. Asi, the Sales Rep, was very friendly, helpful and professional. He handled the process very efficiently, and I was on my way with my newly activated mobile. Definitely pay this location a visit and ask for Asi. I believe you’ll walk away a satisfied customer.