A & W Certified Cooling System

This review is a long time coming and traces back to some work that A&W did a few years ago. In a nut-​shell: these guys are miracle workers. Ever since moving into my brand-​new condo several years ago, I was plagued by issues with my central HVAC system. Leaks and breakdowns were the norm, and no matter how many HVAC companies I had come and look at it — including one that performed a very costly condenser replacement — nothing worked.
Finally, I called A&W out — I picked them completely at random — and miracle of miracles, they fixed everything. Four years later, and I haven’t had a single problem. Considering how much money I poured into that damn HVAC system, I can’t begin to describe how happy that makes me. They come annually to service the HVAC system. One year, during a stinking hot summer spell, they even agreed to run downstairs to tend to the problems of two other apartments in my building whose HVAC systems were giving them grief (my neighbors were not A&W Cooling customers at the time, and yes, A&W saved the day for them both). Their attention to detail is scary: A&W even keeps a record of my AC filter, which is a weird size and not readily available in stores, and replaces it every year. Call these guys. Seriously.

Had Steve come over a few months back to install an Ecobee 3 smart thermostat and he was great. The Ecobee 3 needed a minimum of three wires (c wire), so Steve ran new cable into the existing conduit so that no wiring was exposed. After cabling, we hooked up the thermostat and all worked fine. Steve stayed on for testing. The installation of the thermostat dangled from the wall, but that was not a fault of Steve, but rather the lack of mounting hardware into an electrical box from Ecobee. Overall wonderful experience with the company and would recommend them again. The pricing was fair, as they charge by the time and they accept credit cards.

Had them install a Nest thermostat. I tried doing it myself but for some reason my HVAC’s wiring was off so I couldn’t get it working. The thermostat was also a lot smaller than my current once so I wasn’t able to figure out how to attack it to the wall since the hole behind the old thermostat was so big. The guy came and fixed whatever the wiring problem was and was able to attach it to the wall with no problems. If I have problems with my HVAC system I’ll give them a call.