24hourtek

Specialties

We are committed to customer service, above all else! We have a proven process for developing and training talented individuals that will quickly respond to your needs and help resolve all manner of IT issues. 24hourtek does not send contractors to your business, we are all full time employees and work together as a team to give you a great experience.

We specialize in IT Support and Computer Consulting for businesses. We support Mac and PC computers as well as iPhone and Android devices. We can manage your entire IT infrastructure on a monthly basis or assist with a single project. We offer help desk services, specialized projects teams, and cabling expertise. We provide monthly support plans for that will get you an entire team of techs for much less than hiring in-​house.

Just let us know how we can help.

History

Established in 2003.

Expanded to New York in 2015.

24hourtek was established in San Francisco to provide IT support for companies looking for a great experience, without the high cost of hiring a full time employee. Since 2003 we have grown to 21 full-​time employees servicing over 100 companies in the Bay Area and beyond. Our focus is on providing a high standard for excellent service, proactive support, and assurance that we will be there when you need us ²⁴⁄₇. We grow by word of mouth, so we understand the importance of creating a consistent experience for everyone.

Meet the Business Owner

David M.

Business Owner

David, the company founder, has been providing IT services and support for over 15 years. He found that the more he helped businesses with their computers and networks, the more word got around, and the more he had to grow the business to keep up with the work. By 2005, David assembled a core team working together to support companies all around the bay area. In 2008, 24hourtek pivoted from hourly only support to a flat fee support model. We saw the need to better align our interests with those of our customers. It was our job to keep things running smoothly, but companies would regularly wait until things break to call us. This leads to unnecessary emergencies, excess downtime, and endless stress. The flat fee support model is a win for customers and a win for 24hourtek. Companies that need regular IT support and a predictable budget now pair perfectly with 24hourtek.