Brookline Village Dermatology, PC, MD

Have no problem with the medical services here but I was none too pleased when I received a bill due to «a billing error» THREE YEARS after an office visit here. WTF?

in 3 years have seen 3 different doctors at this practice, giving the impression there may be a turnover issue. continuity would be nice so that i don’t have to ask the same questions each time.
the front desk is pleasant enough, but expectations are poorly managed.
this year, i made an appointment, was told to arrive on time and that the appointment would take no more than 30 minutes. i complied with the office’s request but as it turns out had to wait 30 minutes without any sense of how much longer i would have to wait to see my now 3^rd doc in 3 years.
asked what the issue was and received blank looks, as if waiting 30 minutes when the expectation was set that i would be DONE in 30 minutes was ok.
i was, however, pleasantly surprised to find that my new doc is a young, african-​american woman, which is rare in this profession and in MA. so kudos to brookline village dermatology for that, but please … do a better job managing the expectations you set for yourselves with patients.

I saw Dr. Izikson here for the first time, and found him to be quick in his determination of my skin afflictions (3 separate ones), with an excellent «bedside manner» and specific instructions regarding the prescribed ointments. The office took a biopsy and notified me of the outcome promptly. I have every confidence in Dr. Izikson.

this office creeped me out. i don’t care how stupid you think my issues are, i am there paying over $ 100 for a consultation. i deserve a little more time and attention than a quick 15 minute appointment for multiple questions. they basically brushed me off. also, nothing like getting dirty looks from the nurse when she asks you what you are there for and you tell her. i don’t care what i might look like going in — maybe i have makeup on and i look really shitty without it — but don’t treat me like some kind of moron. also, there is no point getting any kind of cosmetic consultation at an office that doesn’t even have the lasers you might need. for dark circles, it was recommended i drink water and use green concealer, for spider veins i should use bronzer. the most helpful information i received was about a type of laser they don’t even have in the office. complete waste of time and money. most of what i learned was stuff i have either read about or can google on my own. also, i have olive skin and was told you become olive after too much time in the sun… um…really? i think i have olive skin because i am middle eastern. even when i am pale i have yellow undertones. thanks anyway.

I am not a medical expert, and have no authority to criticize the medical treatment I received. The front desk and nursing staff were actually very friendly, and I have only great things to say about them.
I went to this office, however, to find out if a bump on my back was skin cancer. Sure, skin cancer is often curable, but anytime you’re dealing with cancer, proper attention is warranted. I went in to have the bump examined, and hopefully removed.
I had two biopsies done at the facility. I was never contacted with results, and when given specific times to call, the doctor was not in the office. I was eventually told it was not cancer; they didn’t know what it was. This process took all summer. I was referred to another office for a further biopsy, which I declined considering I had paid several hundred dollars, after insurance.
If you are going to pay hundreds of dollars to find out nothing, I would recommend an office that cares about the patients.