Echo Bay Marina

great boat rentals that make a fun summer day. The water is always nice and warm as well which is a plus. I also bought a pre owned boat and got a great deal!

We just spent a great weekend in Candlewood and rented on both days from Echo Bay. We’ve had too many experiences in the past with boat rentals that have broken down, but Echo Bay has a great reputation locally so I was sure to book well in advance to secure a reservation (they only have 10 boats; their predominant business comes from the marina). Both boats (a ski boat and a pontoon) were clean and in good working order. The «fun package» (tube and skis) was a bit pricey at $ 50, but what can you do. If you have members of your group that are 190 pounds or above, you may want to upgrade your horsepower or you may have trouble getting up on skis. Pat (I think she’s the owner) was an absolute doll. So friendly, and you can tell that she really loves seeing her customers happy. We’re thinking about making Lake Candlewood a regular trip, and we would definitely make Echo Bay a part of that.

Very nice to deal with.

I’ve decided to write this review because it isn’t too often that the good gets appraised. My boyfriend and I were looking into purchasing our first boat the summer of 2011. We found some brochures from a boat show in Hartford and decided to take a drive down to Candlewood Lake to check out some of the marinas. Our final stop was Echo Bay Marina. We browsed through and ended up working with Mark Medrano. He is an excellent salesperson. We felt that Mark was a very genuine and honest person, not to mention easy to talk to. He provided us with all of the information we were looking for as far as brands are concerned. He offered to take us out on a boat to give us a true experience of what it would be like if we purchased this brand. To our surprise, Mark and others even hung around with us after closing hours which we weren’t aware of and didn’t feel the slightest bit of pressure to leave. Even though we decided to purchase a different brand than the ones Echo Bay has for sale we want to commend Mark on his excellent customer service! Two years later we are at the Hartford boat show again and we see Mark. We approached him to let him know how much we appreciated his time and service even though we didn’t purchase from him. Again, Mark was very sincere in our boating abilities and offered services to us that no other marina has! If the marina offered Larson’s then I’m sure our purchase would have been made at Echo Bay. We would consider renting a dock slip for the season if it wasn’t for the 1 hr commute. Please ask for Mark if you are considering any business from Echo Bay, I’m sure you’ll be taken care of remarkably!

The kids that work here are extremely nice and helpful. I was a novice boater and they were very thorough in their explanation of everything. The final costs were just as expected and there were no descrepancies.

This place is awful. we called the morning before we went and they quoted us $ 210 for a half day. let me first say that when we got there they treated us like dumb teenagers. they gave us a boat with no canopy. we bought the fun pack which included a tube and water skis but we couldn’t take the water skis bc the kid couldn’t open the compartment on the boat… we had a great time on the boat but came back to a $ 400 bill! They not only lied about the price but they altered a signed contract while we were out and changed the price that was initally written as $ 210 to $ 270…thinking they could get away with it… they use a 3 page carbon receipt, one to take on the boat with us and they kept the other two… when we came back we noticed that an employee took a pencil and wrote a 7 over the 1 to change it to $ 270…what they obviously forgot is that we had our signed copy on us and you better believe we got a full refund… we were all in complete awe that a company would alter a legal signed contract and try to steal money from there customers… before we had proof of the mistake they treated us like idiots when we said we were quoted the wrong price. the one girl working was like «well
the brochures, your wrong». needless to say I would not recommend going to. this place, there’s better marinas in the area with honest workers.