Storage Post Bronx – Brook Ave

WHATEVER YOU DO, DO NOT STORE YOUR THINGS HERE! My boyfriend stored some very expensive couches and other furniture here. After returning to the unit a couple of months later, the couches had rat feces on it! RAT FECES!!! DISGUSTING. The storage people neglected to inform my boyfriend that there was a rat problem upon storing the furniture there. I’m sure if we had been equipped with that knowledge, we would have at the very least, wrapped the furniture before storing it. The receptionist (who was otherwise very helpful and the reason why there is even one star) said that she did not inform him of this problem because they came to the storage place right before they were closing. This is an illegitimate excuse because the driver came to pick up the furniture at the last minute after we were waiting all day for him. Then my boyfriend and his brother were literally talking to said receptionist for an hour and a half, and never did that come up! The receptionist told him he could file a claim about the damages. The receptionist said that it was not likely that he would get reimbursed because of a clause in the lease! The fact that the storage place has a rat problem and did not inform us is TERRIBLE BUSINESS. The fact that the chances that we will be reimbursed and they wont even dispose of the furniture for free is TERRIBLE BUSINESS. Please do not store your things here, you will end up being IRATE to find that your furniture has been damaged and the people at the storage place does not care at all about trying to pay for the damages.

You get what you pay for. And they don’t charge much so… meh.
Ive had numerous bad experiences here… like over 5.
Every time I price another place, I remember why I chose this location.
I’m ok with the sketchy location since I work nearby. What I’m not comfortable with is the times I’ve gone and there are guys hanging out on their ATVs in the unloading station. I’m not trying to get chopped up and discarded in a storage facility, no thanks.
If you can afford a different location, run and never look back.

Ray and Kevin are amazing. First I got the best deal in NYC for storage then they continue to go above and beyond. I can’t thank them or praise Ray and Kevin enough for being conscientious smart and kind. Storage post should be proud for having these gentleman represent their company. Believe me I want to say so much more but you’ll just stop believing how good the employees and this place is