Why the fuck do they even sent appointments? My first appointment was at 1:30 and 3 I still was not seen. I had to leave. Came back a different day Second appointment was at 2:30 got here at 2 @ 5 I still have not been seen. What the fuck.
Juan D.
Place rating: 1 Bronx, NY
I called the staff who handles billing and she said she has to call the billing department to see if were getting a refund. Im dumbfounded that i had to wait until Monday to contact a billing person to be told they have to review with their billing department. A medicare supplement plan covers copays since its a part F. I have to take my mother for an MRI here again so this time ill call beforehand in case.
William S.
Place rating: 1 Shoreham, NY
I agree with the other 2 prior reviews posted. This is the WORSTPLACE known to man &DONOTWASTE your time coming here. They have no regard for patient care or time. The wait time & paperwork is RIDICULOUS !!! My ENT insisted I come here twice but I have since changed him, too(lol) During my Good Friday appt., which was at 9 a.m. due to «fasting», the doctor has the nerve to call in late & says she won’t be there until 11:00 — it is 11:30 and she’s still NOT there.(Uhh-hello … I haven’t eaten or drank anything in over 6+ hours). Staff lies & says she’s had an emergency. LIAR! I later find out she’s in a meeting.(really !!!) When you ask for the person in charge(Director), he/she is NEVER around(same happened a year prior). I’ve never met anyone not employed by Corporate America to be in SOOOO many meetings. What are they meeting about — a staff overhaul ???(they need to be). Tooo many places in NYC to be bothered with this ghetto(mindset) facility. Ain’t nobody got time for this! They got a 1-star rating because I couldn’t give a ZERO(which they deserve).
Rasheeda R.
Place rating: 1 Bronx, NY
I hate this place. They suck. Oh, how I miss the great medical care I get elsewhere. Whenever I am subjected to coming to this hellhole there is a part of me that wants to sit in the lobby and cry. I have been here twice and the first come, first serve nature of this place can often make wait times damn near unbearable. I have to beg them to send doctors’ reports where they should go. The day after my appointment, I was called and told that I had missed my appointment and should reschedule. Uhhhh, I was there yesterday!!! What missed appointment!!! The receptionist then asks, «Are you sure you came?» I don’t have dementia; I have a cyst. «Am I sure?» Complete incompetence. I would say I am never going back to this place, but the location is convenient to my doctor’s office and my practice seems insistent on using this screwed up operation. They need to do better.