No viable solution for cracked countertop on delivery other than«send it back, we’ll fix it but you have to pick it up we won’t re-deliver». Stuck with a brand-new defective product that I must now repair before I install. Browbeat me over the phone — guess I’m just a stupid woman at their mercy. Never again, will tell the world to AVOID them P. S. — also ordered a stove through them(they offered since they have a a contact at Summit) and they sent the wrong model! A cheaper model of course. They are avoiding my phone calls.