Janneth’s Pet Grooming

They do great work at this place. They also take your dog last minute, or nice to your dog, and are reasonably priced.

NOBODY poofs Elmo like Janneth. I can’t say enough great things about her and the team. For Elmo, it’s like he’s going to the OZ day spa that Dorothy and friends got pampered at before meeting the Wizard! He LOVES it and gets so excited — and comes out oh, so handsome!

I used to use this groomer for years. This past day at the groomers proved to be the worst. I left two female, very quiet newfoundlands at 8:40 in the morning. At 4:00 they still were not ready. Over 7 hours! When I did pick them up they were both hurting on their hind legs and one had been shaved behind her front leg so close, it was almost bleeding and the other foot not even touched. What a mess. I believe the business has grown over the years, and who ever is doing the grooming is NOT familiar with large breed dogs. On several occasions I asked for a typical newf cut, and they came back completely shaved down. I do wonder if her groomers are even certified. I personally have not seen the owner for probably over a year now in her shop. I do wonder if anyone is supervising the bathing and the cuts. This was the last time I will use this groomer. I wrote to Janneth and supplied her with a picture of what my pups foot looked like and she said that she DID NOT believe her groomers did that and she supported what they did, without even seeing the dog. Out of fairness, and as a business manager, I thought at least I could have had an appointment for her to see the damage. I’m assuming she thought I was lying what happened to my dog. With this, my decision was made that I would never use, nor recommend her again. She also had a rude girl at the checkout who did not even bother to say thank you after spending close to $ 200 for a bad cut, a raw leg, and aching legs. She told me that the girl was young and did not know her customer service… well, I guess that makes things right. I do not recommend this groomer for any large breed dog. I also offered to bring my one dog up to the shop to show her what happened to her leg. Aboslutely NO response. I have asked for my $$$ back. We will see if it happens… but for now — I cannot support Janneth’s Pet Grooming anymore. The fact that she did not even care to see what my dog’s leg looked like was enough for me. Not a good way to run a business.

Amazing customer service, exactly the way I wanted my Scottish terrier dog to be! They are just PERFECT!!!

I have been using Janneth’s Pet Grooming for over 11 years, until this recent incident. I got Janneth’s name from a friend of mine.
I have a large dog that is almost four years old. I took my dog in to get groomed as usual, except this time they hurt my dog. Two days after my dogs initial visit, she started scratching and biting herself. I found scabs all up and down her back. I took her to my vet and my vet said it could be from the heating element they use at the groomers to dry her; an allergic reaction to the soap or what appears to be brushing her fur way to hard. She has sores down her back that scabbed over from brushing too hard. My dog has very thick fur.
I contacted Janneth and instead of an apology or reimbursement for the grooming, she gave me a lecture on her small business procedures and denials. She did pay for my vet visit, but I had to persuade her to do this. Not very good business relations.
I gave Janneth’s Pet Grooming a second chance by calling to make an appointment for my dog. I got a call back from her vet tech office manager cancelling the appointment stating my dog is just too large to handle and they will no longer service my dog. Really? Janneth’s vet tech office manager gave me a lecture on her diagnosis of what the issue was with my dog. She basically called me a liar and my veterinarian.
I would not be writing to file a complaint because I think Janneth is a nice lady and used to groom my dogs professionally. I am writing a complaint due to the way her vet tech office manager handled my phone call and making false diagnostics. Also Janneth cancelling due to false facts. I originally asked to speak to Janneth personally, but I got a call instead from her vet tech office manager.
If you have a large dog or even a small dog, I would reconsider. This entire incident was handled unprofessionally.

Unilocal’s 5 stars aren’t nearly enough for this joint — so I give you 10 sparkly diamonds in the sky. The reason? My dog has never been so happy & calm coming from the groomers. He’s usually foaming at the mouth, practically hyperventilating from stress, and hoarse from barking for hours. At Janneth’s, it seemed like he wanted to stick around and chill with his new friends. Maybe they put feel-​good sedatives in the bath water? Whatever it is, I hope they keep doing it!
Standing ovation, Janneth, for your:
— easy scheduling (sometimes same day appointments)
— courteous & efficient reception
— idyllic, beautifully landscaped grounds
— excellent grooming (my coton never looked better)
— happy dogs (they are free to socialize with other dogs and aren’t crated unless it’s for reasons of safety or comfort)
I am so happy I discovered Janneth’s Pet Grooming and so is my favorite little dog.

I love going to Janneth’s. We have a 2 year old Cavalier King Charles Spaniel and she knows how to groom a Cav which is a BIG deal. They don’t require any trimming but have very long hair and get matted easily. Janneth does a great job with our dog — nails are always great, he always smells so fantastic and seems very happy. Also — the price is fantastic. That is one of the biggest selling points!
Big fan :) Totally recommend!

After calling almost every place and begging people to groom Dexter my 4 months shih tzu/​yorkie while I wait, and having not luck (only one place that would charge me extra $ 25 on top of their $ 80 service) I finally found Janneth Pet Grooming. Sarah the receptionist was very sweet and knowledgeable; she told me that they would be more than happy to do it while we waited and that they would do it the very same day we called. She informed me that b/​c my dog was small it should be more than $ 50. At first I thought what kind of place is this that they are offering me all this convenience at such a affordable price. so we (my husband and i) decided to go and check it out. To our surprise the place is cozy and clean, they have a beautiful garden with fountains, very well kept and the people were nice and friendly, as soon as Dexter walk in they took him back and he never even look back at me he was so happy, that we couldn’t believe our eyes.
As we waited for our precious boy we saw many owners coming to pick up their dogs, all of them owners and dogs look happy, it was like a dog topia, they did such a wonderful job on Dexter that I couldn’t believe my eyes, this place is definitely a place to bring your dogs, I highly recommended!

My yorki loves this place. You take them in the morning and the dogs play then they bathe them and cut their hair according to breed. When she came back she looked beautiful. It was 50 dollars but for them keeping her three hours and the result is worth even more.

I was referred to Janneth by my vet and some of my neighbors. She does an excellent job grooming my dog. I’ve never had a problem getting an appointment, even last minute sometimes. The staff is friendly and they are very kind to my dog. My dog’s coat tends to mat easily and she doesn’t charge extra for this… Petsmart and Petco do! A groom usually take only a few hours and when I pick up my dog he always greets me in a great mood and with a cute little bandanna each time! I’ve got a Miniature Schnauzer and she only charges $ 50 and this includes a nail trim, ear cleaning and a good quality shampoo (I know because my dog has sensitive skin)…you will pay the same at Petsmart and Petco but they have all kinds of extra fees for extra services outside of a simple groom… like nail trims, ear cleaning and matted coat.
Another bonus… she has different methods of drying to accommodate dogs with special needs… including crate dryers.