Revisited this chilis after a not so great experience several months back.(Super slow service and food, dirty glasses …) Although our server was nice this evening, the food was just not that good. The chicken in our fajitas looked and tasted boiled not grilled, and the wings had a great sauce but weren’t cooked long enough. The appetizers were ok, but not enough to make us come back and give it another chance for dinner. There are too many other good places in Brighton.
Christina S.
Place rating: 5 Royal Oak, MI
This is by far the best and busiest chilis I have ever been to. This is a staple in Brighton and a guarantee to run into someone you know. It is constantly busy and the waitstaff has been there for years. The chips and salsa is the best I have ever had, way better than a Mexican restaurant. The food is quick and service is great. I’m not a lover of chain restaurants but this one I don’t mind. You’ll enjoy the atmosphere, service and food.
Sheyenne B.
Place rating: 1 New Hudson, MI
Me and my family came in one night we ordered the nachos ask the server for a side of sour cream which she informed us would cost $ 1 by the time she came back we had no nachos left. Placed our order which took a least 25 minutes my kids ordered sliders which were so black and burnt hard as a rock. I asked to speak to a manager the same lady who dropped off the food and asked her why would anyone even serve that garbage? Silly! So my boys watched us eat by the time the new ones came they were ready for bed. Plus in the beginning my son dropped his pop the spill was in the middle of the walk way i seen aleast 5 employees look at it and leave it including the manager. Sloppy
Todd S.
Place rating: 1 Brighton, MI
Took a chance on this place again and was not disappointed, same slow service and no management to be found. Won’t spend another dime in this place.
Jennifer F.
Place rating: 1 Pinckney, MI
I wish I could write a review about Unilocal! Way to delete my review, shame on both of you! I wasn’t on a rant, I was highly disappointed in the horrible service at Chili’s that other people need to be aware of if they plan on having anything special there. 0 stars for chili’s 0 stars for Unilocal… isn’t that what you had a lawsuit over? What a joke.
Lyn V.
Place rating: 1 Whitmore Lake, MI
Went there last night for dinner. Took a long time for the server to even come to the table and greet us. It was later in the evening. They were not that busy. Placed the drink order and waited. Finally got drink order and decided on the 2 for 20 deal. Got the chips and guac, that was fine. Then we waited, and waited and waited over 30 minutes. Server never checked on us. Finally, we decided that when she did come back we were going to tell her were leaving, it was too late. Finally she showed up with the food and we declined. Called the manager over to talk to us and she gave us the food free, bagged up to take home. Manager said the waitress FORGOT to put the order in. BTW, the manager was sitting across from us at a table chatting with one of the diners for 15 minutes. Never paid one bit of attention to the fact that we were sitting there unattended. We took the food home and put it in the fridge. It’s still sitting there.
Victor V.
Place rating: 5 Wixom, MI
Finally got it right! Food was great! Service was awesome! Steve took great care of us, and we will be back! Food was very fresh, restaurant was clean, and our Server Steve went beyond his call if duty to make sure out experience was great! We will be back!
Mark C.
Place rating: 2 Vancouver, WA
Buffalo wings were OK; burger was just OK; fries were below average; ribs were gross — they really don’t know how to prepare ribs. The restaurant was not very fresh smelling — it seemed that the smell of years of food preparation lingers in the air. I have visited many Chilis locations over the years since the very original location over 30 years ago — this was by far the worst location I have visited.
Russ D.
Place rating: 4 Okemos, MI
Good food and make sure you get here early or you will have to wait in line. The steak want the best I’ve tested, a little on the tough side but the kids enjoyed the burgers and the wife liked the fajita.
April W.
Place rating: 4 Whitmore Lake, MI
First time visiting and the service was great, they have computer like menus on the tables where you can order your drink right from the table without the waiter, thought that was very unique. We had chips and salsa with queso which was like a chili still very delicious. Also had the cheese enchiladas because we are vegetarian which was good but kind of bland for a vegetarian dish. Will probably try a black bean burger or a veggie pizza next time. The margaritas are amazing and the Long Island’s were as well. Will most likely return!
Brenda M.
Place rating: 4 Ypsilanti, MI
I ate here recently with several friends and both the service and the food was very good. Three of us ordered the salmon with broccoli and rice and all three looked consistently tasty. There were no complaints from the other three at our table either. We did not sit at the bar, so I cannot review the bartender, but we had a nice experience. I liked the stain-glass looking hanging lights too.
Jim N.
Place rating: 1 Fort Myers Beach, FL
This Chili’s is not what it used to be. The food tasted good, but it was very slow coming out, and when it finally arrived, one person’s order was missing and another’s was totally wrong. It took a very long time to get the correct food brought out, and during that time another waitress brought out a random bowl of soup that was not ordered. Also, why would a waitress bring out fries and not bring ketchup? That’s frustrating.
Rob P.
Place rating: 4 Novi, MI
I went to Chilli’s for the first time for a quicker lunch before going to the movies nearby. I only had an enchilada soup. I was pleased that the waitress took my order, served my soup, promptly provided the check, and quickly cashed it out. The also have a comprehensive menu. I might add that the enchilada soup was good. I appreciated the prompt friendly service when I was in a hurry. I will definetly be back and look forward to sampling other appetizing options from their menu.
Esther G.
Place rating: 4 Troy, MI
I have to admit, I haven’t been to a Chili’s in years. I’m talking maybe close to 10 years. And I probably would’ve continued not going there. But there aren’t a lot of great options close to the theatre so I felt«stuck» going to Chili’s, but I was pleasantly surprised with my experience. We had a great girl waiting on us, like she loved her job. She frequently checked on us(but kinda was gone when we needed our bill pronto). My friend and I did the 2 for $ 20. We shared the chips and guacamole: fried/crispy chips and chunky guacamole with corn. I thought it could’ve used a lot more kick, but my friend thought it had just the right amount. Go figure. For my entrée, I had the mango-chile chicken, which was noted as one of their lighter choices in terms of calories. The chile-seasoned chicken was topped with a mango salsa, with pico and avocado. It was a lot of food, considering it came with a side of rice and broccoli. All in all, I appreciate the health notes with their menu items. The mango-chile chicken is an interesting/different option you don’t see at other places similar to Chili’s.
Jess O.
Place rating: 4 Ann Arbor Charter Township, MI
I’ve been coming to this Chili’s for over a decade. The food is consistently good and the service is usually satisfactory, as well — attentive but not overbearing. It’s definitely a go-to when I’m in the mood for a decent, affordable American meal.
Jay S.
Place rating: 3 Grand Rapids, MI
At the end of the day its still a Chilis. Their steaks seem microwaved and their food is mediocre. I love Chilis though, its by the theatre I can have a couple drinks for a fine price and their service is the best. Their bartenders are hilarious and their servers know what they are doing. This is a Chilis and its not trying to be anything more or less. When I do eat there Im not amazed but I am full, my drink is always full, and I am in and out of there in no time. I went in there once with a party of five and we had one hour to eat and get to a movie, no more, I mean we cat down and had 59 minutes and the lock was ticking. I told the waiter straight off that we were on a schedule and if there was any way he could deliver a brisk service we would reward him accordingly. He looked at me like I was being a jerk and you know what it insulting to the person youre asking to do their job at their best. He had us out of there in 45 minutes start to finish and I paid him for it. Could I have done that at Stillwater, Outback, or Stout? Hell no. So Chilis gets my high five and as soon as they offer a better quality food I will give Brighton Chilis a stellar rating.
Kris A.
Place rating: 2 Belleville, MI
Went in for the 2 for $ 20 promotion, and was very disappointed to see that the menu had changed from the last time we were in, and the portions were much smaller as well. The quality of my «sliders»(actually 1 medium size burger and bun cut into quarters) was awful. It was a big disappointment from the first time I was in there 2 months prior. They really should have stuck to the original menu, and kept up with the portion sizes and quality control!