I love this place. I always come here for my pedicures/gel/full sets. 3 stars because my Gel started to come off after 3 – 4 days and it was 30 $… I got Gel on my toes as well. Regular polish stays on for weeks VS Gel on your toes. Disappointed because I spent 30 $ on something that didn’t last for more than 3 days. That’s why I paid 30 $ for something that is MEANT to stay on for at least 2 weeks without coming off. Other than that, I love all the girls there, very respectable and well mannered. Yu is my absolute favorite to-go-to person. **NEVERDOWALK-INS** they are 99% always full. So save your time and CALL for an appointment!
Stephanie B.
Place rating: 5 Oakley, CA
Lily gives a great pedicure! She will be my go to person from now on, she gave me polish recommendations and was attentive to my needs, loved her :)
Miranda H.
Place rating: 5 Walnut Creek, CA
I absolutely love Em’s Nails and the entire staff. They always take their time, they’re friendly and the quality definitely meets expectation. I don’t go anywhere else!
Adriana G.
Place rating: 1 Oakley, CA
Gel nails are NOT their specialty. At $ 30 I would expect a better job! They start peeling within 3 days. I’ve had them done on two separate occasions. I wanted to give them a second chance… never again. I will not be spending my money here in the future.
Donna M.
Place rating: 4 Union City, CA
I am new to the area and have tried several nail salons. I arrived late at this facility and there was no hesitation to service me. «T» was great, not in a hurry and made me feel that she had all day to take care of my nails. I kept apologizing for arriving late and she assured me it was ok. I won’t make a habit of arriving late but two weeks later my nails are still in good shape. Only critic I could say is the cost of gels. It is $ 20 higher then a regular manicure. Most places I have been too its only about 5 – 10 higher. I will pay the higher price though if the service is the same when I arrive the next time.
Ashley G.
Place rating: 5 Walnut Creek, CA
Came here at the recommendation of a friend and glad I did! Nancy did a fantastic job!
Cynthia L.
Place rating: 5 Antioch, CA
I always have Lily for a pedicure! She is always kind, does a superb job, and gives the best food messages! Won’t go to anyone else!
Julie W.
Place rating: 5 Oakley, CA
I love seeing Tee; she is amazing! She’s always on time and doesn’t tear up your cuticles. Her work is perfect & I recommend her.
Jill R.
Place rating: 1 Oakley, CA
I just went last week for a cute Easter pedicure. I got a dirty look when I showed the lady the design I wanted. The next day my toe started to hurt, within 48 hours it was swollen and pus filled. The nail tech clipped my skin and obviously bacteria from the tub got in and caused an infection. I didn’t see her wash the tub before I sat down but the water was lukewarm when I put my feet in it. I will not be returning!
Morgan P.
Place rating: 5 Oakley, CA
Love this place! Very clean and organized. Nails always turn out perfect and they give the best pedicures!
Nicole M.
Place rating: 5 Brentwood, CA
I love this place it’s my first time here, but I called ahead and they made time for me but the water temperature was perfect and she actually asked me! Which was great since the last few places I have been to have not asked, and very clean! They did an awesome job on my pedicure and shellac mani and I will definitely be back!!!
Purdue G.
Place rating: 5 Antioch, CA
I have been to many different salons and I keep coming back. I specifically life having The Owners sister do my nails. Her attention to detail is fantastic! I would recommend her to everyone! Super friendly and is always accommodating. I won’t go anywhere else.
Nicole C.
Place rating: 1 Discovery Bay, CA
What a ghetto joke of a nail salon this is. This must be where comedian Anjelah Johnson went to get her nails done that inspired her jokes… because that’s just what this place is, a joke. Two friggin hours to do a FILL! Two hours, and this was the owner who did them. My nails are thick than two quarters stuck together. Hopefully I won’t need to pick anything up of value in the next couple days before I can get these fixed because I’ll be S.O.L. Two hours… my nail professional usually takes 1 hour to 1:15 max and they NEVER come out this crappy. Say it with me, «you’ve got to spend money, to make money.» Trying to scoop out the last white nail polish out of two consecutive vials shows how poorly managed this place is. 1:45 in to my appointment I tell her, after she says, «Oh so sorry to keep you so long,» I need to leave in 10 minutes topics up my child, I had no idea that it would take you this long to do such a poor job. After I left I kept looking at them, LATE to pick up my daughter that had it been anywhere else I would have had at least 45 minutes to spare, I called and told her I want a refund because I am due at a prestigious real estate event tonight, late to pick up my child and my nails looks like Stevie wonder painted them. She wouldn’t refund anything. Just a cheap, unsanitary looking, just plain ghetto nail salon. I definitely won’t go back there as I have an amazing lady at the salon suites who books 2 weeks in advance… but in a pinch I will have to look for another salon because this place has terrible service, does shoddy work and the owner is just plain ignorant on how to run an ethical business.
Robert W.
Place rating: 5 Clayton, CA
Em’s nails is the best. I am very picky about my nails. Tried almost everyone in town. Em does my nails and the rest of the staff is super kind. Best shop in town.
Jennifer S.
Place rating: 5 Brentwood, CA
Went to have my nails done today and had Nancy. She did an amazing job and I will be going to back to see her again!
CM A.
Place rating: 1 Brentwood, CA
I was getting married, and needed myself as well as 5 bridesmaids done at the same time in order to hit the timeline we needed. I called and tried to get an appointment at 10am the day of my rehearsal. Em’s explained they couldn’t do 10am, but urged me to do 11am because they would have a nail artist on each person, get us in/out quick. I was hesitant because it was cutting the time short, but upon their insistence, I went with it. The day comes, we show up, and they have no appointment as well as every single chair/artist is busy. They never cop to no appointment, and just keep saying they will get to us. At probably 11:20, panic mode sets in so with no artists in sight, we called around to other available nail salons and left. Not once we were talked to like customers, but rather treated like an annoyance. I would not recommend these folks for any wedding/bridal. They were unorganized and unprofessional.
Lark J.
Place rating: 3 Antioch, CA
All the ladies here are really nice. They’re professional and seem to take their time with each customer. I got a full set and a pedicure, which was $ 50 all together. The pedicure was average. I loved the massage, super relaxing! The hot towel they put over my feet was a nice touch. I’m not really feeling my set. My set is alright but not anything to rave about. My nails kind of look cheap :/ I won’t make this place my nail shop, but I would go if I was having a nail emergency lol
Hesh P.
Place rating: 5 Oakland, CA
I am so happy I found Heather! I just had a horrible nail experience the night before, and tried my best to take my nails off. I arrived at the salon and asked how long the wait would be, they said 3 minutes but sat me immediately. The first thing I was asked was music to my ears ”how would you like your nails?” I found a picture I wanted and showed her the polish I brought. Heather nailed it. She never made me feel bad for asking questions or telling her what I wanted. I finally found a nail technician that really is worth the money. I almost gave up on nails after going to so many places and not getting what I paid for or wanted. Thank you Heather!
Jennifer E.
Place rating: 4 Richmond, CA
First time here. It was kind of busy because of the holiday. Waited about 20 minutes. I got a white and pink full set done by Heather. I had never had one before and I really like the way it looks. But took pretty long. I asked for darker pink but it was too dark. Only negative. I also got a wax that felt a little hurried cause they were so busy. Will definitely give them another try. On a less busy day.
Stephanie S.
Place rating: 4 Brentwood, CA
Not my usual nail salon, but they came through when mine couldn’t. Walked in and was told there would be a 15 min wait. Really didn’t have the time to wait 15 mins, but did so anyway bc I really needed my nails done. Heather was my nail technician and did a phenomenal job. Her attention to detail was quite impressive. Total time there… including the 15 min wait… an hour and 25 mins. Well worth the 15 min and then some. I will be making Heather my new go to nail tech. I recommend making an appointment beforehand.