Balfour Dermatology & Day Spa

The staff is friendly and they are knowledgeable, and if I was just rating that I would give them 5 stars. But, I felt I was being charged and squeezed for money every visit. They charge a ridiculous office visit charge for a follow up to my surgery! I feel if you have a surgical procedure that follow up should be part of the surgical price. Felt that they scheduled multiple follow ups and unnecessary visits just to get extra money out of you. Just left a bad feeling. Not sure I will go back.

I’m one of those people who gets mis-​shaped moles and other weird spots on my skin that need removed. I’ve been twice to Dr Timothy Ray and he froze a good many of them for me. He is very nice as is the staff. However, I was surprised that the full body exam did not include anything beneath my underwear. I really can’t see down there and I am so prone due to my skin type. But, with two female assistants in the room while he is doing the exam might make it a little embarrassing for me. Maybe one day, if something happens that I notice down there, he will look at it. I do recommend them.

Dr. Beer is an amazing Doctor. He takes his time and really listens to your concerns. Seriously, the absolute best dermatologist. I wouldn’t go anywhere else especially when you have a lot of skin issues. Thank you Dr. Beer!

My son has a rare skin condition that causes blisters so bad that it disables him. No doctor has been able to help him, since he was 6 months old I was always told there is nothing that can be done and I just need to learn good wound care. 14 yrs later, I was so desperate to find a doctor to effectively help my son because his condition worsened to the point I couldn’t help him. I came across Belfour Dermatology and called. Miracle 1 they scheduled us that next day. Miracle 2 the doctor actually listened me and brain stormed with me in my sons treatment plan. Miracle 3 after 14 yrs we left with a sense of hope. Miracle 4 just followed up with Dr. Ray to let him know that his treatment worked and my son had been out of pain and only had one small blister. I wish I would have met this doc so many years ago but right now my son is at a point I never thought he would be because Dr. Ray at Balfour Dermatology cared enough to find a solution. He never had a «sorry cant help you» attitude. He had a «we are going to work this out together» attitude and now my son is running around like a kid should be. Thank you Dr. Ray and Balfour. Thank you!!!

Terri is so awesome I love how she listens to what you want and how caring she is! Everyone is so nice and professional too! I highly recommend Terri for all your needs. Thanx again!!!

My first impression was over the phone. I expressed how difficult it has been for me to get an appointment in Tracy, CA & how urgent it was for me to see a dermatologist ASAP because the itching in my skin has been intolerable. The kind receptionist was able to get me in at a time that was convenient for me during the same day I called. How awesome is that? As to where my dermatologist here in Tracy is booked all the way until the end of August & to top it off, the receptionist to my local dermatologist is NO HELP!
My first impression in person matched the service I received over the phone. She was very kind and helpful. She explained what my insurance covered and what to expect during my first appointment.
Facility is very clean and relaxing. Doctor was very knowledgable and was able to reassure my concerns.
I definitely recommend them for any skin issues or if you just need to treat your skin to a spa day!

This place is the best! The ladies at the front desk are awesome and always super helpful with picking up your face wash, scheduling an appointment, or help getting your insurance information. I found them after my doctor recommend them for my face was really broken out and since my face has never been so clear! They put me on all the right medication, face creams, and recommend the clarisonic (one of the best thing that cleared my skin up). I have seen Dr. Beer, Dr. Ray, And Dr. Julie and each time they have been so great. They are really invested in keeping your skin clear and glowing. They listen to all your concerns and take well care of you. If you are looking for a dermatologist, you have found your perfect match! Keep up the great work guys!

My friend and I have gone here once, but we’ve been to other places and by far Balfour Dermatology has been the best place to go to. Terri Marlett handled us with such superb care; I’ve never felt so safe around needles in my life. Also there was no pain and signage of bruising from the Botox. Definitely coming back again to get a refill!

Come in 15 minutes early to update paperwork… but wait over an hour to be seen by doctor… I have had similar non-​chalant experiences as others have mentioned with Dr Beer in the past but his associates are good… still waiting to be seen by doctor :(

Our family has been seeing Dr. Beer and his staff for many years. The staff is so kind and friendly! Dr. Beer is the Best of the Best! Anytime I mention his name, people respond that they are either patients of his, or have heard of how amazing he and his practice is. Sue is the Office Manager and she is terrific, along with the rest of her staff. We are very blessed to live here in Brentwood. I have read here on Unilocal that patients come from quite a distance, just to see Dr. Beer. My Daughter and especially my Husband, have had some serious issues and I don’t know what we would have done if not for Dr. Beer’s expertise. All we can say is THANK YOU!!!

They have been helping my daughter for over a year now. Love the doctors and nurses and office staff. They make us feel welcome and they listen to our concerns. Thanks for being such a rocking Doctor!

I have received facials to help my skin and saw improvements.
I had Botox a few months ago and was very pleased with the eye lift

Chris RN just did my botox and I was very pleased and will be back. She actually did it better than my plastic surgeon. Usually I get a little bruising after and this time there was none.

I was referred to Dr. Beer for an acute skin issue I was having last year. This was my first time visiting a dermatologist, so I really didn’t know what to expect. The staff is friendly, the facility is spacious and clean. Dr. Beer is friendly and attentive. He helped me clear up my skin issue and gave me great recommendations to maintain healthy skin. My only complaint, if it could really be one, was that sometimes my appointments were filled with moments of awkward silence. I guess I’m used to friendly banter with my healthcare providers. But if you’re not into too much chatter, then you’ll be right at home here.

I was referred to Brentwood Dermatology by a friend. She had a mole brought to her attention by Christine, and when she went to Kaiser, her primary, they told her it was fine. After much complaining Kaiser reluctantly agreed to check and it turned out to be melanoma. Since my first visit, I have been extraordinarily pleased with my care at Dr. beer’s office and I would recommend them to everyone I know!

I decided to visit this office even though they don’t have great reviews. When I called they said my appointment was a consultation and after that I can have an exam, so I was worried that the reviews were true. But when I got there the receptionist was great, the assistant was very nice and knowledgable, and Christine, NP, was quick but answered all my questions. Although I had more Qs that the assistant wasn’t able to answer but I research them. My appointment was quick and received the cortisone injections I was there for.

One star for dr. Beer 5 stars for the girls who do the botox so rounded it off. called to have a cyst removed or injected in my chin had it done several times by my GP said I needed two appointments for a cyst that is just a huge pimple that I get. She said yes or the insurance won’t pay I called my insurance as it is a PPO and was told that is not true at all. It was very painful and so I got rid of it my self… I should not have had to suffer with self survey but had no choice… front office not very nice. Back office girls wonderful. But it is cash so of course they treat you better! I would never go to him for any skin problems he just wants to sell his products not practice medicine.

My two experiences with Balfour Dermatology were less than stellar, to say the least; the sad fact is both times I contacted them I never made it past making an appointment! I was referred by my doctor for a skin concern, and when I arrived at the appointed time (15 minutes early, actually), I was told they had never heard of me. I told them who I made the appointment with, and still got no where. I ended up going to a different derm for that issue.
This morning my 10-​year-​old was referred to Balfour Dermatology for a suspicious mole. His ped was so concerned we called Balfour Derm before I left his office. The receptionist at Balfour Derm was abrupt, and frankly rude, I would have hoped that a possible melanoma in a 10-​year-​old would have elicited greater concern. Since this morning I’ve made an appointment with Union Square Dermatology in San Francisco, and they’ve already bent over backwards to get us in as soon as possible.
If you’re having a serious medical condition, I would seek medical care somewhere besides Balfour Dermatology.

Went here twice, once for a skin issue, the other for botox on my armpits.
Botox works wonderfully, I love that I do not have to worry about excess sweating; however, the staff is really awkward.
On my first visit, the receptionist asked me (without greeting me) if I had some type of paperwork filled out at which point I told her no. She said, «Well then, you’ll have to fill it out ALL over again!» and I was like, «Uh no, I am a NEW patient, perhaps that is why I have never filled it out?!»
I got an «Oh…» and the necessary paperwork passed onto me.
The medical assistant came to the door and greeted me with less enthusiasm than a Walmart greeter. I can’t quite put my finger on it, but she was very robotic. Any attempts at small-​talk will surely fail!
Onto Dr. Bier — I was under the impression my appointment was with him, but no — I had an associate of his (didn’t bother me too much), and she was done examining me within 3 minutes (she was actually quiet good). Made my appointment at the front desk for a follow up and left.
Came back for a different appointment (botox) and again — same robotic fashion. Everyone in there is like a robot. No personality. Anywho, got my injections done by one of the RN’s or NP’s (not sure), and she did a great job as well. Went up to the front desk robots and made another follow up appointment.
Seeing that I didn’t really want to pay for my follow up visits and everything is fine, I decided to call.
I got one of the front-​desk robots on the phone (her name was Paige, I believe) and told her I had to cancel my appointment.
I couldn’t remember what the RN’s or NP’s names were, so I just told her the day of my appointment… I also could not remember the time.
She goes, «Well, there are about 5 different practitioners here and I’ll have to go through each of their screens to find your name and then cancel your appointment,» and I said, «Oh ok…» (sorry!) and I am waiting for her to confirm that she found my name since I do not want to get dinged $ 25 for missing my appointment and instead I get about 10 seconds of silence and then an, «Okay, bye…» and she hangs up on me!
I will be back for more Botox injections, but really hope that the receptionists can work on being more people-​oriented.
4 stars because the Botox works!

I have a secret… Botox, fillers, and sunscreen my friends. «An ounce of prevention is worth a pound of cure.» It’s preventative maintenance, really.
If you’ve been thinking about it… you probably need it. At some point, everyone could use a little help. I say go for it. The staff at Balfour Dermatology know their stuff and will take good care of you.
Terri M, RN and Christine M, RN are experts with the injectables and within minutes… will have you looking relaxed and refreshed!
Botox, fillers, and sunscreen… lots and lots of sunscreen. I’m just sayin’