We got there right at 11(opening) and it just felt like they weren’t prepared maybe. The food was great, but the whole process took longer than we expected for being first in. Still my favorite Mexican food in the area.
Grace H.
Place rating: 2 Port Orchard, WA
I had chile verde and it was flavorless and even the rice was flavorless. The soup was excellent as usual. My usual pompous male waiter, who I believe was unfortunately the owner and will not be going anywhere, he didn’t wait on me, someone else delivered the food(he was very nice) I had to go get my own drink and refill from the hostess.
Kelsey R.
Place rating: 1 Tacoma, WA
I do not think I’ll ever go back to this Azteca again. It was a major disappointment. We were seated right away but it took them 20 minutes to come and take our order. After ordering, it took 45 minutes to get our food. They didn’t come and check on us once to see if we needed refills on our water or chips. I ordered chicken taquitos without tomatoes. Upon receiving my food, I noticed that my taquitos had a ton of tomatoes inside of them. I told the waiter that my food was incorrect because of the tomatoes and he said«well the meat is cooked with chicken.» I asked him why he did not tell me this when I ordered if he knew this and he just shrugged his shoulders and didn’t say anything. Never once did he apologize or try to make it right. I waited 45 minutes for food that I wasn’t even correct and I brought this to his attention. He responded, «Well, everyone is waiting.» I told him that I understand that but hopefully their food would be correct. He simply didn’t say anything back. Honestly, he was an awful waiter. There are plenty of Mexican restaurants in Bremerton, pick a different one!
Don C.
Place rating: 1 Bremerton, WA
Gone way downhill. If you pay with a credit card watch your statement, they charged more than I approved with tip. So okay, only pay with cash so that can never happen again. Now I was charged the dinner price for a lunch item. Had to get menu to prove it to him. I went to main Azteca web page to complain about this location, to discover the Bremerton location is not even listed on the provide feedback page. Hmmmm… I wonder why. Do yourself a big favor, drive the extra mile and go to the Silverdale location for much better service.
H P.
Place rating: 2 Virginia Beach, VA
Service was good. But we didn’t care for the food.
Travel-critic-nwest X.
Place rating: 4 Gorst, WA
I am a long term fan of this particular location. There have been times when service wasn’t the fastest. I think the food is really good. The servers know us and go out of their way to smile and say hi on their way by. We have always been straight about what we wanted. The only thing I remember ever sending back was a mixed drink. Adjustment was made, both by getting the right mix, and discount on the bill. I have been to many of their locations. Kelso, Northgate, Poulsbo, Silverdale, and Bremerton. There are slight differences in food. I really like the Bremerton location the most, but would go to any of them again.
Nikki R.
Place rating: 1 Port Orchard, WA
We went to Azteca tonight to eat. Took them awhile to seat us then when we got our table it took our waitress 10 minutes to come and see what we wanted to drink. Then another 15 minutes to get our drinks and she didn’t bring my 19 month old daughters ice water I asked for. Ignored us all the time we were there. After 45 minutes of still not getting our food I said lets go! Bad service and shouldn’t have to wait that long for food and they weren’t even busy! So I told the waitress we were leaving and the reason why and I said I would pay for the coke Mu husband ordered. She said talk to manager. So I told the manager why we were leaving and she said they were busy and she was sorry.(Ya right they weren’t busy) for me to wait and she would give us our food to go on the house. So I waited about 5 minutes and we got our food and everything for free. That was nice but I won’t be going back there that was ridiculous to have to wait that long with no apology from the waitress. I don’t like to be ignored at a restaurant by my waitress, it’s rude! Plus I ordered the burrito blanco and when I got home all I got was chicken, rice and veggies in a cream sauce and 5 small tortillas. That was not what I ordered or what the picture was for the burrito blanco. So they got my order wrong too. Terrible restaurant!
Anne R.
Place rating: 1 Bremerton, WA
Yuck! I would give no stars if it were possible. Service was bad, food was nasty. The refried beans tasted like they were made a week ago. This place was just gross. I will never be back.
Dorothy T.
Place rating: 1 Bremerton, WA
We have been Azteca fans since it first came to Bremerton 40+?? years ago. They were like family… food and service was excellent. We now only spend summers in the NW. We looked forward to dining at AZTECA. HOWEVER this time our food arrived one order short, cold, and with little flavor. Service was poor. Our waitress lost our money between the table and cash register. I think she found it later. We also had a screaming child in the next booth. Although the décor was the same the climate of the restaurant was different. All four of us were disappointed in our food and dining experience. I had asked our friends to join us. They rarely dine out. How embarrassing to have such a negative experience. We will not go to the Los Costas Azteca again. It’s like losing a old friend.
Nick N.
Place rating: 1 Bremerton, WA
Horrible service every time I’ve tried this location. Also most recently, after ordering a soda and then a large $ 11 coronarita, I waited for a first soda refill for 5 minutes, then asked random worker if I can just get my refill to go since its taking so long. I ask again. 5 minutes later and after paying, on my way out I ask the waiter if I can grab a refill. He tells me he would need to ring me up again for a full soda. I just spent $ 61 on a party of 2 and was nice enough to still leave a tip despite bad service. I waited 10 minutes total for what would have been my first drink refill, only to be told I need to be further delayed and charged. Bad attitude, and only okay food is no good. Go to Los Cabos its way better.
K M.
Place rating: 2 Bremerton, WA
I noticed that I posted a few years back with four stars, but unfortunately I have to now give them two. We’ve been regular customers for years. The older owner/manager lady, not sure who she is, but she’s always at the counter is the main reason we are switching to the Silverdale location for our take-out. Two visits ago we had one of those birthday coupons they send out with Buy Two Entrees get a dessert or app free. We wanted to get two entrees and get taquitos free. Even though it said«Free taquitoes» on the coupon(that THEY mailed to us) she was arguing that we want nachoes. In the middle of the order she stopped to seat people who came in behind us. Came back. Started coldly ringing up the order, and while we had money in hand, she stopped to seat ANOTHER couple who came in behind us! When we got home, the taquitoes weren’t the normal eight arranged on a paper plate with lettuce, salsa, guac, and sour cream. It was a little burrito still in shape with cuts through it to make six little sections. Just seemed so stingy and cheap. We should have quit at that, but we gave them yet another try. My husband went in last night with our same order, same lady. He came to the counter to order and she said hold on and went into the back. When she came back he continued the order and she said hold on again! This time to seat a couple who came in after him! It was the last straw. He walked out. It would have taken her about 30 seconds to ring up his order. I seriously doubt the people behind us would have walked out in that time. So rude!!! Even though we live 5 mins from the Bremerton one my husband drove an extra few minutes to the Silverdale one. It was packed and lively! Customer service was awesome!!! Thank you SILVERDALE Azteca!
Marissa W.
Place rating: 2 Bremerton, WA
Azteca is not my favorite mexican resturant to begin with but I do love their tortilla soup so I’ll come to this chain when I have a craving for that. With that said, GOTOTHESILVERDALELOCATION! The servers are friendlier, and they give you more food for your buck. The«cup» of soup at Bremerton is about ½ the size of what Silverdale Azteca serves!
Mallory E.
Place rating: 3 Bremerton, WA
I’ve grown up going to this location. The food is always good but not like mind blowing but since there isn’t much of an option for a sit down mexican place in Bremerton this one is my favorite. The service is hit or miss, sometimes we get someone who clearly is burnt out doing their job and sometimes we get someone who is super attentive. I keep going back though when I’m in the mood to sit down and have chips and salsa and a burrito or enchilada this is usually where we go.
Austin M.
Place rating: 5 Bremerton, WA
Been going here for years. The food is consistant and always good. Love the salsa here. Although it is hard to not eat too much before the food gets to the table.
Mike D.
Place rating: 5 Valley Springs, CA
Just finished a great meal here! Had the fajita sampler and fried ice cream for desert. Everything tasted delicious and our server Francisco gave us fantastic service. We will definitely be back!
Kimberly T.
Place rating: 3 Bremerton, WA
I have never got a bad meal from here before. I love the pork tacos! But my mom ordered the steak fajitas and the meat was way overcooked and looked like leather. Waitstaff was attentive, I never had to wait for a drink refill. It did take eons to get the check though. Overall, I will eat here again, but I won’t be ordering steak fajitas.
Kellie K.
Place rating: 1 Bremerton, WA
The Azteca in Silverdale is significantly better. I was craving a stew that had been offered in Silverdale and convinced my husband to take me to the Bremerton restaurant as it was much closer to us. My expectations immediately dropped before we even entered the building because all you could smell was dirty toilet water. There wasn’t a host(ess) or even a bell when we did walk in and had to wait for an employee to pass to be seated, luckily that didn’t take too long but the bathroom smell was very strong in the front. Upon being seated I realized that the bathrooms were located right in the front of the building, half explaining why the smell was so strong. I was further disappointed to find that they didn’t have the same stew I was wanting so badly but went ahead and order some enchiladas that were very dry. By the end of the meal I needed to go pee like none-other but was terrified to go there so I waited until we were home. The staff was rather distant, not many smiles and I had to wait between glass fillings several times(I drink a lot of water during my meals). Our food was edible but not satisfactory, at least in my case. And aside from the odor of the restrooms the place seemed rather clean.
Elias M.
Place rating: 2 Bremerton, WA
The person who greeted us, seated us and cashed us out(who I hear is also the manager) did not smile. She did not say anything that would make us feel welcome. She lacked all pleasantries, one would expect from a greeter or anyone in customer service. She alone brought my review down by one star. She is what I will remember about my visit, when I think of Azteca. The servers were very good. The food was is ok.
Morgan N.
Place rating: 3 Bremerton, WA
The food was pretty good but honestly there isn’t much flavor to it. I’m only giving three stars because they have amazing service, always asking if we needed more salsa, chips, drinks, etc. Otherwise I would rate it a 2. None of their salsas are spicy and as a spicy food lover it left me disappointed and wanting to find somewhere else to have mexcian for some nice hot(spicy) food.
Rob F.
Place rating: 1 Bremerton, WA
Good service but the food has no flavor. the food comes out really fast… pre-made??? the meal came out minutes after the aps? wasnt impressed with the salsa bar, all the salsas had a funky taste.