Mark J Piekarski

Dr. Piekarski is a decent eye doctor. I’ve never had any issues with him directly.
The office staff is another story. I had my annual exam in February and was going to purchase a 1 year supply of daily contacts. I inquired about rebates, since the previous year I had received a $ 125 rebate, and Eddie informed me there currently weren’t any offers. That is where the story should have ended. However, he offered to speak to the rep the following week and call me back. He assured me if a new offer came up, he would be able to print a receipt with a date to qualify for the offer. I left thinking he had gone above and beyond to help me get some money back. Little did I know, his promise of calling me back would continue on for 6 months, as each time I initiated a follow up, there were no new rebates, but he always told me something «might be coming up.»
Finally in June, after I had to set a reminder on my calendar to call him because he wasn’t capable of doing that, he said there was a current offer. I went in to pick up the paperwork and the new receipt only to find the receipt had the actual date I had purchased the contacts in February. I questioned the date since the rebate stated the purchase had to be within April and September and he assured me his rep told him it didn’t matter. Of course I mailed the paperwork in and it was returned to me from Acuvue because the date of purchase didn’t qualify for the rebate. At that point, I was over it, but called Eddie to inform him of the problem and that his rep was wrong. He said he wanted to make it right, so he offered to print a new receipt with a different date and have it ready for me that day to pick up. I went in the next day and they were closed for lunch. I went in the day after that and Eddie was off. Dr. Piekarski’s son checked my file and there was nothing in there for me to take. He asked if I could come back the next day, but by that point I was so frustrated, I didn’t want to deal with it anymore. The amount of work I had to initiate was not worth the $ 50 rebate. I vented to him about my frustration with Eddie, and he said he’s had multiple customers lately share the same frustration. He assured me that he would personally speak with Dr. Piekarski about it and that he would call me back the next day. I stressed to him that I had to resubmit the paperwork by ⁸⁄₁₆ according to Acuvue, and he said that wouldn’t be a problem because he would have everything ready the next day and would for sure call me. I even asked him again if he would call and he assured me he would. That was 5 days ago and I still have not received a call back.
The bottom line is I wish when I was there in February and there was no rebate that Eddie had just left it at that. I still would have spent the $ 625 on contacts because I needed them. Eddie clearly lacks the ability to follow through with promises and is incapable of calling a client when he says he’s going to. Not once did anyone from that office call me the multiple times they said they would. Over the 6 month period, I had to initiate every single phone call. I’m sure if I had held out on purchasing the year supply of contacts until a rebate was available, Eddie or Dr. Piekarski’s son would have been calling me right away to get the sale. Unfortunately, I could not wait since I was completely out of contacts.

First time here and couldn’t have hoped for a better experience. The staff and the doctor were friendly and made me feel like I’ve been going there for years. Quality service And it didn’t take all day. Good selection of frames at a reasonable price too. A few days later I received a letter from the doctor thanking me for my visit and a free scratcher that I won $ 3 from. I thought it was such a nice touch. I would recommend this office to anyone, you won’t be disappointed.

I’ve been coming here for years. Dr. Mark and the staff are awesome. I’ve been getting my safety glasses here for many years. The doctor and the staff have always treated me like a friend even though my company pays for the glasses. They never try to up sale me or pressure me to get more glasses.

First visit. Staff was friendly and helpful. Doctor was awesome, very informative and took time to answer all my questions. I couldn’t ask for a better experience. I didn’t feel rushed at all and he explained everything he was doing throughout the exam.
Came here for an eye exam to see if I was a good candidate for lasik. I was hesitant to try a new optometrist since I’ve been with the last one since 1996. Given how professional and knowledgeable everyone was, I feel confident that I made the right decision to switch to Dr. Piekarski.

Speaking only to their ability to support providing me safety glasses for my work, the staff was challenged and the safety glass selection option was even more challenged. My perception of staff was that they tolerated my business since I was buying a set of safety glasses provided by my employer rather than buying something more expensive. I purchased three set of safety glasses from Piekarski over the years and each time the staff experience was similar. I just switched to another optic professional who treated me with respect and made me feel valued. I am still obtaining work paid safety glasses but the new vendor had a much better selection and took time to make sure that everything met my expectations.

Dr piekarski is extremely professional and honest and his professionalism is matched with his eye for details which compliments the practice of optometry in which he is apart of. I place an order for sun glasses and am very happy and look forward to picking them up as a new customer I will be coming back and I will recommend anyone look for glasses to drop by

Dr. Piekarski is the best hands down. He is always helpful, pleasant, up on the latest changes in optometry, and accurate. He has helped our family for years, and I would recommend him to anyone needing glasses.

My review is actually for the optician at the front desk. I’m afraid I didn’t get his name, but I had such a great overall experience that I felt the need to Unilocal about it! I got my glasses made in Encino and then moved to Brea. The new glasses were pinching my ear and I didn’t want to make the long drive to get them re-​adjusted. So, I called around a few places in Brea and Dr. Piekarski’s office was the first one that was nice enough to help me! I just went in today and the optician was so helpful! He fixed the kink in my glasses quickly and expertly. Thanks!

I’ve been going to Dr. Piekarski for years! I was without insurance for a couple years so I tried places like Lenscrafters when they would have a sale. I never received the kind and competant service that Dr. Piekarski and his staff provides.
I’ve been wearing glasses/​contacts for as long as I can remember and I am especially blind (not legally but you get the picture), but Dr. Piekarski’s office always has my prescription in his contact stock.
The big deal for me that no Lenscrafters can offer you, is Dr. Piekarski will remove and put in your contacts for you! I used to hate standing at the Lenscrafters sink, trying to put in my contacts while the staff stand over my shoulder, impatiently waiting for me to finish up. I’m already nervous enough from that eye-​puff test, the last thing I need is to feel rushed!
Go to Dr. Piekarski, it’s worth it!

I randomly picked Dr. Mark off my insurance list because his name sounded credible to me and because of the proximity of his clinic. I’m glad I did. I’ve been coming here for my eyeglasses and contact lenses for almost a year now. Dr. Mark really takes the time to explain things and is very pleasant. He’s great! I also like the gentleman at the front desk because he is always very professional and courteous. They all work quickly and smoothly. (Don’t you hate how some people lag like you have nowhere else to go after?) The clinic is clean and organized and they offer water and a wide array of magazines to read while you wait. Although they got my eyeglass prescription wrong the first time they were able to fix it and now I have my glasses back again. Oh how I’ve missed them!

I am a huge fan of this place. Not only do they have cool glasses to choose from and sunglasses too they have great customer service. They really go above and beyond to help you and get what they can for you. They treat everyone nicely and it’s a very laid back office.
Dr. Piekarski is VERY detailed and explains everything to you very clearly to understand.
I am glad I found this place.

I have been going to Dr. Piekarski since i moved back to CA in 2003. My two older brothers and their kids also go to him. He is very professional and has a nice, friendly staff. He kind of reminds me of my Grandpa.

Dr. Piekarski is a great optometrist! I have been going to his office for 3 or 4 years now. He’s very thorough, friendly, and explains everything. Even though I moved out of the area in 2006, I still drive all the way back there for my eye exams (from the Pasadena area to Brea). It’s very easy to get a same-​day or same-​week appointment. I hated waiting months for my last optometrist.