Radisson Hotel Branson

I decided to stay here on my way back to Chicago. The service was mediocre. Upon checking into my room, I was comfortable with my stay. The room smelled musty and stale. The pillows were not comfy and sunken in. The mattress itself was hard and sheets felt like cardboard. I am giving this hotel a two star based on my experience. I’m sure if I spent more money, instead of a last minute reservation, I would have gotten a room with a more rested night.

We enjoyed our stay here very much. The staff was nice, rooms were clean and it was very comfortable. Location was great

After being on the road and staying in quaint places where the minuscule rooms have names, it was a relief to stay at the Radisson. The accommodations were what we anticipated, and the service was good. It was quiet while we were here, but big tour busses were rolling in for the weekend when we left.

It is an OK hotel. The overal service is fine, but some of the staff seem to be not quite professional and friendly. I think their targets are big groups. If I come here next time I would rather pay some more and go to Mariotte or Hilton.

Being paired up and a representation of Bass Pro Shop we thought this would be a nice hotel, however it was a tremendous let down. We were suppose to get 2 queen beds and surprised to see doubles, both of which were very uncomfortable and broken down. The fridge hardly worked, the exhaust fan in the bathroom didn’t work, the wardrobe closet smelled like stale vinegar and the pool area… Let’s just say no swimming this time. The only upside was the staff was very nice and pleasant. We would not stay at this hotel again.

Just don’t. Go ahead and go to the Hilton or the Marriott. This hotel is so below par, they should never call it a full service hotel. Front desk staff, including the manager, have no reason to be in the business. The rooms are very small and the bathroom you could barely turn around in, even if the door was open. They say that they replaced the sleep number beds recently… boy did they get ripped off on the ones they purchased… awful. The hallways and elevators were so hot, that you were better off taking the stairs… even 8 floors up, you would sweat less! Don’t even try to talk to a manager. I asked to speak to one for 3 days, including when I checked out and got nothing! If I wouldn’t have had 2 rooms with my handicapped mother in law, we would have checked out on the first day.

Ask for a room withOUT a Sleep Number bed. Holy cow, that was a painful experience. They are not doing Sleep Number any favors. The most uncomfortable bed I have ever slept in. Including a camping air mattress! Otherwise the hotel is fairly nice. It is older so nothing too fancy but the people are very nice and helpful. The pool is small but indoor/​outdoor which is nice for a rainy day. The free coffee ends early…8:00am was too late. It seems like this would be the type of place with a free breakfast considering the age an every place around it had it. Would not stay at again simply because of the beds but others said their rooms did not have the Sleep Number so perhaps it could be OK.

I’m sure there are different amenities for certain rooms, but a microwave & refrigerator should be standard. Even the $ 30/​night motels/​hotels have those appliances for free. Don’t try to change clothes in the tiny closet of a bathroom. Not impressed with this hotel. Was disappointed as I’ve stayed in Raddison hotels before with a lot better rooms. Was expecting the same quality from this one. Doubt I’ll stay again. But, the staff was great & friendly and always said hello when near.

We requested a sleep number room. When we got to our room on the 7^th floor it was not a sleep number room. The front desk switched us to a room on the 3^rd floor. A week later I have a $ 150 charge on my credit card. They kept my card on file for the original room and the next people tore up the room and I was charged for it! The manager is saying he has no proof we were switched rooms. My husband has been dealing with this all day. I would never recommend this hotel, the pool area is disgusting, there were flying bugs in our room, dishes from room service in the hallways for two days, rude front desk, and the beds are horrible. What a hassle!

Came with a Tour Group! This was a great hotel! Think there were eighteen rooms on First Floor, twelve them are Handicap Rooms! I was in Room 112! There one day I thought me be late or last one to get to the tour bus, the Group Leader says I am first! Something elevators were having problems that day! How will I know, I am on first floor!
I liked the breakfasts! Was hot all you want to eat! I liked the swimming pool, was playing Olympic athletes with children (Daddy was watching) from Kansas City, KANSAS! Half the pool indoors, half outdoors, hence the children and I pretending be Olympic athletes! Teh one day had five free hours, walked to Titanic Museum! There also several theaters walking distance of the hotel! I high to recommend this hotel! Was good I never had worry about elevators, that gets confusing at times!

I stayed for 1 night (Saturday August 2). Everything was fine except we booked this hotel because it advertised that there was a bar on site… however after we checked in we were informed that the bar was no longer open due to new management. It would have been nice to know that when we booked the room. Normally this wouldn’t be an issue but we paid more for the room because it had a bar.

I stayed at the hotel over the July 4^th weekend with my wife and toddler. I can understand that the hotels can be busy over the long weekend but the fact that the only room they could give us a room directly across from the ice dispenser was a downer. Needless to say our child would wake up on multiple occasions through the night due to the noise. Not only that, their internet connection was slower than the 3G connection on my phone.
The hotel was clean and staff (esp. the concierge were quite friendly). The rooms were on the smaller side though.
They provided free parking and the location was a nice one.
I truly had hoped for better from the hotel but was disappointed.

I really enjoyed my stay here this weekend. Our room was clean, the staff was friendly, and the bartender at their lounge went above and beyond with excellent service. The bartender actually reopened to get us a couple drinks because we missed closing just by a few minutes. And this is kind of silly, but I really liked the scent of the handsoap they provided in our room… it was like a spicy citrus or something. Also, the pool and hot tub were great. Only complaint would be that I think our bed wasn’t working properly… it’s a sleep number but even after trying to adjust it, it felt super hard. Also… parking was kind of a bummer… always hard to find something up front.

Place was great, had a great view, every staff member were extremely nice.
The hotel restaurant has a decent selection, the bad part is thw bar mixed drinks were extremely water down.
Would stay there again and if i go to the bar i just stay with the bottled beer

Good Hotel! The rooms were well kept and the staff is very nice!

The morning after my poor review, the manager posted a response. The response was measured and positive. I was still staying at the hotel and visited him at the front desk. He moved my family to another room on the 9^th floor. The suite was sweet. 2 rooms, king sized bed in 1 with a pullout sofa in the other. Toilet and shower behind a door with access from both rooms. A large dual vanity and hot tub. Both rooms opened to a balcony with outside access.
Had we had this room to begin with, we would have been 100% happy from the getgo. As it stands, we are very happy with the manager of this hotel who bent over backwards to make sure we are happy.

It’s a nice hotel. But the reason I’m giving it 2 stars. Is because the customer service at the front desk. I felt that either because i am a different color or i do not look rich she was not that friendly. Customer service is big with me.

POOR MANAGEMENT! ignored repeated requests! The overall stay, was OK, room was clean, fridge (only available on request) was extremely small (RV size). The main reason for my poor review is lack of management cooperation:
I had booked a 3 night stay (Wed, Thu, Fri) at this hotel through
. On Wed night, local weather was predicting 4 – 8 inches of snow Thursday and Friday. I called
, and they said you must cancel your night through us, and it is up to the Raddison if they wanted to refund your money. I called and asked to speak with the manager. He was not available, so the night clerk asked if she could help. I explained I wanted to cancel my Thursday night reservation through
due to the approaching storm and receive a refund, or move my extra night to May 8^th, whichever was easiest for them. I explained my wife and children were traveling in a seperate van that was very top heavy, and did not think it was safe for them to drive In the snow. The clerk said «Oh, our weather people are always wrong! if I does snow, it won’t affect the roads.» I told her I appreciate that input, but I still would like to either cancel Or move my reservation to may 8^th. Clerk said «well, that’s not my decision, I will call the manager at home since there isn’t one here, and I will see. I will ring your room and let you know what he says.» No ring in the room, and no message on voicemail. I stopped by again that night and asked if I had any messages regarding the issue. Clerk said «I’m sorry sir, he didn’t answer or call back, so if you would ask for him after 8am tomorrow morning, his name is Ryan, and he would be happy to help you.» That night it snowed and iced 5 inches on one of the mountainous areas in the Midwest, making traffic And road conditions CRAZY SCARY! I awoke in my room at about 8:15am with no call or message from Ryan the manager. I got dressed and went down to the lobby for the third time (time was 8:35am), and asked for Ryan the manager. The clerks on duty said «sorry he hasn’t made it in yet. Check back in an hour or so». Not «is there something I can help you with?» Or «Can I get his number for you?» Needless to say, we received NO response from anyone else, other than the bill on Friday morning. Even if they would have said «I am very sorry sir, but our policy is not to change any reservations from 3^rd party vendors» it would have been acceptable. However IGNORING ME MULTIPLE TIMES IS VERY VERY UNACCEPTABLE! I travel overnight with my work at least 2 nights per week. I am gold level with Priority Club, Hilton, Marriott and Choice privileges. Club Carlson will not be a selection due to the serious lack of attention by management for the Radission Hotel in Branson, MO.

Staff is incredibly helpful and accommodating! Room was very comfortable and relaxing. My needs were taken care of very quickly and efficiently. The entire staff made me feel at home. I wouldn’t stay anywhere else!

I agree with everything «M S» says except the quality of the room. Our double room was comfortable. Clean and well laid out with a coffee maker and a regular (not flat screen) television. As rooms go, I think it was a good value and «A-​OK».
The sleep number bed was a nice feature, though it seemed to «leak» a bit of firmness through the night.
We didn’t visit the on site restaurant or use the room service. Parking was okay, though the lot was on a pretty solid slope.