Vision Source

Really enjoyed by visit. They accommodated my schedule, and were attentive and professional. Would definitely recommend to friends and fam.

I went to this office today and the visit went from disappointing to great and back to disappointing. Upon arrival, I was not greeted by either receptionist at the desk. One was working on the computer, while the other (who was on the floor) asked my name. After I completed my paperwork, I was taken to the back where I was directed to 3 different rooms without the receptionist saying much to me. I understand this is routine for her, but a little communication of where we are going and doing would be great. Maybe even a «hello, how are you today» would have been nice. Next, I met with Ana Ouintero who was wonderful!!! She was patient, very detailed and took her time to answer all my questions. However, when I went to get fitted for glasses, the girl responsible for ordering glasses and taking payments, lacked all etiquette. In between the constant looking at her text messages, she seemed burdened by my questions about insurance coverage and whether I could pay with a check. After I wrote the check I inquired when the glasses would be ready and she «snapped» that the office would be closed next week so it would take ³⁄₄ weeks! I told her that wont work since I need to go out of town. Then she said I need to make up my mind now. So I canceled the order and left! Very sad that this great doctor may lose patients because of the poor customer service from her staff.

This office is quick and does extensive checks not only for vision, but for cancers, astigmatism, etc. You also have the option to to have your eyes dialated (Insurance covers this) or pay a small fee to not have them dialated and they use a high tech machine instead. I don’t need glasses, but they have a nice selection of designers frames for sunglasses. They fitted me for them and sent them off so they would got me perfect. I live about 20 m away, so the doctor meet me at a gas station near my home when my glasses came in. The best service I’ve ever had from a doctors office! I drive 20 m every yr to come here fort check up. So worth it, even though I probably pass 10 other optometrist on the way!