Cache

I really like this store. The staff at the SSP location is a bit odd, but the quality of their clothes is great! Getting to be a bit over priced, but sales usually help

This occurred in Burlington.
I’m very disappointed. I ordered a dress, at $ 238, through one of the stores who told me that the dress would come in 7 – 10 business days or something like that. Three days later, the dress was discounted to $ 178, so I called asking if I could get that discount when the dress came, and the lady said yes.
I called after 2 weeks passed, wondering why my dress hadn’t arrived yet, and they said the order was «cancelled» by someone in cache. NOBODY notified me about this until I called. Then the lady at the store contacted the special orders department and found a dress which was shipped to her in the Burlington Mall. I went to pick up the dress there, and she asked me if I wanted to try it on before buying it. I tried it on, and noticed a huge stain on the butt. I pointed it out and the lady said «Yes I knew about that, it’s nothing, we used Shout to get the stain out and it left that there but if you dry clean it, it should be fine». SHE KNEW ABOUT IT AND TRIED TO SELL IT TO ME AT FULL PRICE ANYWAYS. Then when I tried to buy it, I told her the online price was 178, but she didnt believe me and didn’t know about the discounted price. But she was «generous» enough to give me a $ 50 dollar discount anyways (making it 188). On top of that, she gave me 10% off for dry cleaning because of the damage, which isn’t so «generous» considering the damage. When I went home, I noticed that the website still had the discounted price. Then with this online price and the extra 10% damage control, the price would have been much less. ALSO I HAD TO PAY FOR DRY CLEANING which was $ 18, while the lady told me it would only be 8, and gave me a $ 12 discount. In addition, I had to go through all this trouble to fix the mistakes that cache made, driving around to many places and making many calls.
I am very upset about this. The lady cheated me into buying a dirty dress for a very high price, and did not compensate for the mistakes that cache made.

This location in the South Shore Mall is awesome. The layout isnt cramped and the clearance section always has some awesome stuff. I had to get a dress for the upcoming Unilocal Gala and had no idea where to start. I found a spot close to the Sears entrance and walked down the first hallway. Directly on my right was the Cache and even though I hadnt been to Cache since my Prom days I was hesitant. I entered the store and was greeted warmly by two young women. I went straight to the back of the store where the clearance rejects usually live until they go off to the kill shelter and started going through them hanger by hanger. Then. There is was! My beautiful flooor length, mermaid cut, black ball gown. Love you love you love you. And my size? IS it here? Yes! It is! it was meant to be. The original price was over 300 dollars but it was marked down to 99! Yes! You are coming home with me you sexy little backless thing you! So 115 bucks and some double sided tape later… I am READY for the Gala. The girls there were sweet and helpful. Thanks Cache. I dont know when we’ll meet again. But I know where to go for a deal on a gown next time I need one!