Panda Express

Ordered from here last night on my phone to pick up so I didn’t have to wait for it. The online ordering was pretty cool and all the food sounded so good. I settled on the black pepper chicken and chicken with mushrooms, with brown rice and mixed veggies as a side. The portions were perfect for me, the veggies were cooked just right to hold in the crunch, and the flavor was great. I was even given a free drink when I got there to pick it up since it still had another minute or two. I could live off of Chinese food.

food was just ok, nice clean restaurant.

I typically love Panda Express but the food at the Bradley one has never seemed fresh at all. It always seems like its been sitting around for days. Worst fast food joint in Bradley, IL. Hands down.

I went to wedding reception right down the street from here and thought I would stop to grab some Panda Express the next morning to start the day off right. Here is the chain of events as the occurred in real time:
10:50 am — Arrived early to find out that they open at 11:00 am. I was with a friend and we were really hankering for Panda, so we decided to wait outside until they opened.
10:58 am — Another group shows up and tries to get in. Doors are locked.
11:02ish am — Manager opens the doors to us and the other group. We walk in and only ½ of the food is actually prepared. No fried rice, no orange chicken… many of the bins are not filled.
11:04ish am — A panda worker is sitting in the dining room doing nothing. A line starts to form so she mozys behind the counter to «help out».
11:10 am — We still have not placed our order. The person handling the line is now taking drive through orders (even though we have clearly been waiting since before the doors even opened.) There are 3 girls behind the counter and not one of them acknowledges the fact that we have been waiting an absurd amount of time to place an order.
11: 13 am — We finally get to order, but they are still lacking a number of choices. Since I am limited in selection, I choose orange chicken on steamed rice. The portion size was smaller than normal (especially since we had been waiting.)
All in all, this place lacks some serious customer service. They are extremely slow to place and fulfill orders, there is no management whatsoever, and they do not know how to run an efficient restaurant. All of the other reviews of this place are spot on. Wish I would have read them before… Oh, and there was a bone in my chicken.

We stopped at this Panda on the way home from Champaign and it was very clean and well kept, but I have to say the portions were extremely cheap. It’s probably better for me that they didn’t fill up my plate, but the assistant manger was the one who made my plate and he put a half scoop of lo-​mein, literally five pieces of orange chicken and about seven pieces of mandarin chicken. My plate looked as if someone had already ate ¹⁄₃^rd of it. I had to ask them to put more beef on my mom’s beef and broccoli, because there was literally 4 pieces of broccoli and no beef. Don’t be shy with portions; you’re Panda Express!!!