Today is the last straw. They NEVER have anything in stock — ever. Any time I ask for something they are out, usually out of what the second and third choices would be, as well. They screw up our order every single time. I wish that was an exaggeration. And the attitudes of the staff are terrible. There is one girl who is nice, but the others are so freaking rude it is unreal. They act like you are bothering them by being there and making them do their jobs. Hands down worst customer service I’ve ever received. We actually drive to farther away DD’s because of these issues. Today we decided to get pumpkin coolattas and figured we would be safe going there since it’s a simple order. Nope, the girl gave us some crap that’s like a vanilla bean coolatta with pumpkin powder sprinkled on it. My husband said they didn’t look right and the girl gave him attitude. We went home and checked if DD changed the drink because this one is TERRIBLE. Nope, the girl screwed it up. It is not worth the frustration and crappy treatment. This DD’s might as well be closed down because it’s absolutely useless.
Tabitha S.
Place rating: 1 Bradenton, FL
I go to Dunkin Donuts 3 – 4 times a week being its easy for my kids to take breakfast to school. I usually go to the one by my house with is the one on Lorraine. I went to this location and was very disappointed. I asked for a dark roast iced coffee with cream and sugar. It came white way to much cream. I ordered a everything bagel usually I get them and they are fluffy but this was flat as a pancake. Guess I learnt my lesson on trying different places.
T G.
Place rating: 2 Bradenton, FL
Great location, but for two years I have yet to have a good experience. Looooong waits, incorrect orders, etc… I lived within a quarter of a mile and still drive 4mi further to a better location where I get what I ordered.
