Big Al’s Steaks

The food was good but the service sucks. There is this young fat guy who I think has problems. He should be fired or stop being so rude and sarcastic.

Loved this location get food fast and it so yummy worth every penny I was so full just from from the Philly steak that didn’t eat fries lol

Everything was AMAZING but the woman at the cash register was VERY slow. I had bought a groupon and my daughter is 11 years old and there’s a free meal on Thursdays with a purchase of a cheesesteak and drink and fries. So this woman said that it couldn’t be accepted because she didn’t know that we had a groupon. All in all pretty good but don’t go if there’s an older woman by the cash register

I’ve had Big Al’s in boynton a few more times since my last review & they’re definitely putting more effort into making the subs.

Not that good. A lot of bread and very little meat. Definitely disappointed. I wouldn’t visit again unless they changed their meat to bread ratio.

Astonishingly over priced. Two stwak subs one large one small two large fries (in a water cup) $ 27 dollars. When I heard that I said man o man that’s, expensive. The counter lady with no teeth said well it’s ribeye. I don’t care if it’s Coby beef. Gimme a break never again. Two phillys with fries at ale house under $ 20

Awesome cheesesteaks. Fresh ingredients, condiment bar for your convenience. Bring lots of napkins it gets messy. They updated their menu so you have many choices now.

Disgusting!!! Microwaved steakums!!! Dirty employees! Do not go. The worst cheesesteak I’ve ever had

2 words YUM-​ME! Everyone there was friendly and gave their personal favorites. Large portions, great food, wonderful place.

I haven’t been here in about a year and now I remember why. The food is mediocre at best. But the service is some of the worst I’ve ever seen. No personality, no greeting and no efficiency in customer service. If the customer service was better it would make the whole experience better as well. Now let’s talk about the food. The food is not bad I had the cheese steak with whiz. Not enough meat and certainly not enough cheese whiz. That stuff should be dripping out of your sandwich all over your hands and down your arm. And it certainly was not. All in all I think it’ll be another year before I come back if I ever do.

Cheese steaks are above par, but customer service is worse than dmv. Way to go staff you poorly represented your company, therefore we will not be going back to this location. I suggest management hire individuals with a sliver of work ethic.

Very clean. Friendly, fast service. He asked how we wanted the cheesesteak, and if we wanted fries. Very attentive. Good food for the price. I will definitely be going back.

Let me start by saying I DO NOT feel good leaving this review… I’m a philly cheese steak lover and I feel there is really no wrong way to make one. That being said, I called last night to order my sandwich, so that my husband can pick it up on the way home, and the guy that answered seemed… just there. A hollow piece of flesh just there because he’s got to make money somehow. No greeting, no name, I literally had to ask questions that he, as the order taker, should be asking me. I said I wanted the philly, he said and I quote, «uh ok». Didn’t ask what size, offer a different cheese, asked if I wanted mayo or anything on it. I had to ask what size does it come in, what kind of bread, what other cheese can I get other than cheese whiz, and then I pause. He is silent for a few seconds, and says «ok» but with more of a question mark at the end. So I ask how much is the total, instead of him telling me, and he’s about to hang up, and I asked how long. The guy never even asked my name. I tried calling back to add mayo, nobody answered. Fast forward to actually eating my sandwich. It was a super greasy mess and the onions were soggy. It lacked flavor, and I couldn’t even finish eating it. Charley’s subs at the mall has more flavor! Now I know philly subs are greasy, etc., but with flavor and not the excess of grease on this particular one… i don’t think I will be going back there again…

Food was ok. It wasn’t bad but it certainly wasn’t anything special and certainly wasn’t worth the money. Spent $ 26 for two philly cheese and fries. Money not well spent. Won’t be going back. Like I said it wasn’t bad but it just wasn’t worth it.

I did not like their food at all. I’ve had some really good cheese stakes but this is not one. I can only summarize by saying I did not like anything about the cheese steak. Admittedly I have never had one in Philadelphia but honestly, if this is «authentic» as I’ve been told than I will not get one if I go to Philly.

Meh. Only ok for the price. Staff is super helpful and I really wanted to like it, but other places are better.

I was really hoping that there was a cheesesteak that reminded me of home and this place was a big disappointment. Honestly it’s probably no better then you would get at any other chain. They can make it more homestyle then I’ll be the first in line again.

Even from the outside, it’s hard to miss through the glass windows inside Al’s, their proclamation of being the best Philly has to offer.
I have a feeling Philly would be disappointed in Al, for Al’s is as «Philly» as wiener schnitzel is American.
Boy do they have options, including the traditional cheesesteak. Chicken is also available.
Whether anything is fresh in house I can’t tell. Usually when ordering it appears pre-​cooked meat is grilled for the sole purpose of hearing it up. Sure this could be done in an effort to deliver orders quicker during rush but you lose so much freshness. What also lacks is seasoning.
Each time I’ve been, the sandwich has also been watered down by moisture after a hot sandwich is wrapped in the paper wrapping.
And then buns leave something to be desired. They are not as warm and soft as they could be.
Their fries are great and Al’s has an incentive card offering a free 6″ and 9″ after 9 previous purchases of said size.
It’s not a bad place, but no better than Subway’s Philly.
Their pros are that it’s quick, clean and got a perfect score on its latest health inspection.

I was here back in 2012 The bread was awesome and so was the meat. Been a fan since its first restaurant in coconut creek years ago. This time around things are quite different. Sorry to say the sandwich was sub par compared to my previous outings at Big Al’s. I’m only talking about the steak sandwiches. The wraps are good. Meat was thin and bread was soggy. My educated guess is there getting cheaper grade of steak and putting less in sandwich due to the economy. I’ll try them again.

I recently got a Groupon and bought two phillys for myself since my wife didn’t want any and I like to over-​indulge. The cheesesteaks are about ten dollars a piece. I one one with whiz and one with provalone. It was my first time getting whiz and I wasn’t impressed. Maybe you gotta get extra or maybe it’s not my taste — i dunno. The sign in the restaurant says they used some high quality meat and it did taste a little more quality than other place — it didn’t have alot of that chewy fat. The bread was just alright. I ate the sandwich in the parking lot and it was decent, but not life-​changing.
The other sandwich I put in the fridge and ate the next day reheated in the microwave. It actually tasted better to me reheated sorta like chinese food, so you don’t gotta worry about stuffing the whole sandwhich inside you if you can’t eat it all on the first go-​around.
The staff decently friendly and tried to help me out.