Airsoft Factory

This might have been the most disappointing and unorganized establishment I have been to. To start their website does not have the correct information on it– it states children need to be 8 and up for free play– that is in fact not correct. After driving there for the open play, kids must be 10 and up and even that number is questionable as the employee working today really wasn’t sure what age it should have been. While it’s for safety precautions and having an age level is completely understandable, please take the time to update your information so that it is clearly communicated to those of us who look attempt to research activities before making the drive.
Not only is the website not up to date, the employees are not very helpful or organized. It took 15 minutes for them to explain why open play would not be starting on time due to a party that started 30 minutes late.
Overall the experience we had today was poor at best. Again having age requirements for safety is completely understandable and supported however update your website and your employees with the correct information. Take the time to ensure your information is correct.

Rude and disrespectful owner. Won’t be coming back. Don’t waste your time with this place.

The place is alright, decent size. My boyfriend enjoys playing airsoft so we come here when we can with friends. The staff is very incompetent, they give you wrong information if they don’t know what they’re doing. Could have better staffing that knows what they’re doing and what they’re talking about.