Was referred here after another doctor could not resolve my spine issues. Heard great things about the place. Scheduled appointment for first thing in the day. Waited more than an hour after arriving and when asking office staff what was going on, they said that the doctor had some other people he decided to see first(so much for appointment times meaning something). Eventually, doctor showed up, looked at my chart, had me walk across the room once, and informed me, «I can’t help, sorry.» Then he left. No treatment, no options, nothing. That alone had me very disappointed in the place. Then, months later, I get the bill… three times what I was quoted. I call to dispute and am told the office manager will call me back. No call back weeks later…
Doug L.
Place rating: 5 Boulder, CO
Wonderful folks at Spine West, I am fortunate to have found them. Thank you Samantha, Jessica, and all the staff for the great treatment. Thank you Dr. Tobey for diagnosis at treatment. I think I am pain free for the first time in months and months.
Rick H.
Place rating: 5 Arvada, CO
Whoa, this place has all the cool gadgets. A pulse monitor so small it could double as a bag clip, body temperature probes, electrodes and needles with microphones. Heck, even a «reverse Snuggie» to wear. Well, it’s all cool and awesome until some doctor wants to stick all these things in you and then turn up the electricity. Especially when you hear, «This may be a little uncomfortable.» As it turns out, I didn’t feel any discomfort at all… not a prick, not a jolt. Thank goodness I was here to support my wife and she was the one getting panicked, poked, prodded. Yes, she was a little apprehensive for these series of test, but the professionals at Spine West, didn’t even make her wait until she filled out all the necessary forms. They could see she was nervous, so they(get this) got her in her appointment early. She was put at ease by Jessica, had the entire procedure explained and assisted her with her paperwork and gave her a body warmer. When Dr. Toby came in, he explained everything, tried his best to put my wife at ease. She is a trooper. She was calm and didn’t feel any discomfort, no pain and took to the needles and electrical shocks like ketchup to a white blouse. His professionalism, taking his time, comforting way and explanations helped her relax. Plus, we never really ever smelled her arm smoking.
Drea K.
Place rating: 4 Boulder, CO
Someone recommended Spine West to me after a soft tissue injury, because they’re the only place in town with an ultrasound machine. It’s a team of doctors, a PA, and a PT. I mostly dealt with the PA, who has an excellent bedside manner and was thorough in his investigation of the injury. When said ultrasound did not uncover any visible damage, I visited their PT to try to rehab my injury. The PT was very knowledgeable and gave me excellent exercises. Because of what the injury turned out to be, I ended up needing surgery. Every surgeon I talked to said that the course of action that Spine West had recommended was the right protocol for this kind of injury. So I feel like my treatment was right on the money, even though I only saw a «real» MD at Spine West for a few minutes. Based on my experience, I would say that they know what they’re doing, and would recommend them for a sports injury.