McDonald’s

Your workers seriously need to find a job they know how to do. I spent 5.99 on a meal and didn’t get crap for it. Get out of your mothers basement and get a job you know how to do. Sincerely, I hate you all:)

Yuck! I’m not a McDonald’s fan at all! The only reason I went to one this time is because the family wanted to go there before we went to the damn. The food was just what I expected. Cold fries and a dry chicken sandwich, where the mayo tasted a bit off. I haven’t missed a thing!

Don’t know if today was an off day or what, but Hubby and I have had a couple of previous experiences at Boulder City McD’s this past month that were pretty good. Food was hot and fresh, really good Big Macs and really good fries. But today, I am mad at BC McD’s after hubby got takeout. They didn’t have the Bacon Ranch Burger that McD’s App said they have. So they told him the closest thing would be a Bacon McDouble. It sucked!!! Cold burger, cold fries… I’d much rather have had a Big Mac, but hubby got suckered into buying what was a bad suggestion from the cashier. Grrr…

Compelled to write a review because of the poor service we received. Ordered egg mcmuffin & sausage mcmuffin with egg at drive up window. Drove To pay window & was informed that they were out of eggs but they could give us the folded egg instead. Told them no thank u & asked why we couldnt wait for an egg to be cooked. Was told because they had no eggs to use «sweetie». A week before this scenario happened & they offered to cook the egg while i waited which was fine. Didnt appreciate being called sweetie & wondered why in the heck are u out of eggs during breakfast?!! So made a call to corporate & filed complaint.

Got a sausage mc muffin with cheese, it was good but not great. Bread seemed stale (yes I know it is toasted) but something just off in its texture. The sausage and egg part were really good though.

Never thought I would be compelled to write a review for a McD because of good things I noticed. First off, service is awesome. More specifically a worker named Marcus. He rocks! He is very friendly, helpful, and a very hard worker. He greets everyone coming and going with a smile. I’ve never met a more exemplary employee.
There was a situation that occurred during my visit that I was very impressed with the way it was handled. There was a man who appeared to be homeless that sat himself in the back corner of the dining area where he was saying very rude things to another patron. The manager immediately handled the situation is a very professional, discreet manner that did not further escalate the man. He actually calmed him some before escorting him out. Bravo!
The décor here is unlike any McD I’ve been to. Very chic and modern. Looks newly renovated or very well maintained. Wouldn’t have thought I was at a McD by the look of the bathroom which is very clean and well maintained. There was a chandelier hanging over the area you place your orders which I thought was cute. As far as McDs go, this one is top notch. Hence the 5 star rating. I compare restaurants against other restaurants in their class. Comparing fastfood to fine dining is comparing apples to oranges. I never thought I would give any fast food joint a 5 star rating. But this one deserves it.
Other pluses:
indoor play area for kids! That’s clean and not rundown!
$ 1 any size drink
$ 1 snack sized McFlurry
$ 1.49 iced coffee
$ 4.44 for 2 Big Macs
$ 3.33 for 2 Sausage McMuffin w/​egg

We stopped there for breakfast on our way home to the Phoenix area. I walked in first and ordered 2 sausage McMuffins with egg, my husband then walked up behind me to add a coffee to the order. I proceeded on to e ladies room while he paid. When I returned he was in the men’s room, and our order arrived. When we got back to the car I saw the receipt totaled $ 8.18. There was a huge sign on the window that stated that they were 2 for $ 3.33. A single coffee and the special price don’t add up to that amount. So by the time we were back on he road it was too late to go back and have them correct their error. I see other reviews that say the same thing: you’re promised one price but charged another. They are crooks at this location, or have hired the dumbest people they can find.

Staff is very nice. Greeted us when we entered iNside. The young man who took our order was friendly. It wasn’t busy considering this is a highway stopover place. We didn’t wait too long for our order. Clean bathrooms.

0 star review
There raisist I ordered in english and whrn I got to the window I parked alittle bit away from there I said Im sorry for that all pull up once the car infront of me pulls up .then he said no problemo. I was like what excuse me was giving me an attitude and he said I thought you didnt speak english. There was more to it that happened they mest up on my order and I let the manager know. Then she offered free food excuse me you wont shut me up with a cone ok.
They should treat clients equal they will be talking yo my lawyer

Don’t know why there are so many bad reviews. Staff was very friendly and helpful, especially Mark. Food was hot, very clean inside, they even took our tray from us and threw away our trash

They have a special offer 2 Big Macs for $ 4.44 … when I get my Big Mac it literally had a huge BITE out of it already.
So one of two things happened: a) an employee took a bit out of it, or b) a customer took a bite out of it, returned the burger, and the employee put it back on the rack to sell to someone else.
All they did was give me a new Big Mac. I expected something extra — a discount, some free fries, something to make up for one of the most disgusting things I’ve ever experienced at ANY fast food place anywhere.
Avoid this location — period.

If I could give this McDonalds in Boulder City a zero star rating, I definitely would. About twice a year we go back hoping they’ve possibly had something change which will result in a positive experience. In a word… NOT. They’ve literally never gotten an order correct at the drive thru, from forgotten French fries to the wrong sauce for your chicken nuggets. They’ll always screw up your order somehow. Tonight we asked, twice, to be certain the fries didn’t have salt and they once again, gave us salty cold fries. If you go inside to order, their line system is so confusing you may never get waited on if there’s many others in front of you. It’s just the worst & it seems no one working there gives a hoot & I’ve tried to contact the corporate office to no avail. We’re just done!

Was there this afternoon 3:30pm on a Sunday. Ordered 3 meals and a kids meal, on 1 of the meals my friend wanted a half coke /​half diet coke in the large soda like usual. When we said that at the drive through the guy says «Nope, can’t do it!» I said excuse me? she orders this all the time, drive-​thru guy («Brad» i think) being a complete Tool again responds «Nope, won’t do it!» with even more attitude. So I respond, then give us an empty cup and we’ll go in and do it. We get up to the window and the girl taking payment rolls her eyes and whispers, «sorry…the supervisor is kind of an a-​hole» And then he walks up & starts handing me our food and drinks and then I say where is the last drink, I want an empty cup so I can go inside and fill it like my friend wants sense you are too incompetent. He then says he can’t give us an empty cup, so I say give me a diet then so I can pour half out and go inside and fill the other half with coke. He then finally concedes and gives me what we wanted from the beginning. Unbelievable, that simply getting mcdonalds has to turn into a semi-​stressful confrontation with idiots. AVOID THIS MCDONALDS AT ALL COSTS!

We were on a road trip and stopped at this McDonald’s expecting the fast friendly service you normally get. We were mistaken. We were ordering breakfast. First it was slow. Our order sat on the counter for 1015 minutes waiting for a coffee. Yes a coffee! We tried to grab our tray once and the girl behind the counter grabbed it and told us it wasn’t ready! Next we notice she is doing chores at the drive-​thru window. She was ignoring us! We finally asked for the manager. A man by the name of Juan came out and instantly started barking excuses at us. By this time we were the only ones at the counter! He went on and on about how busy they were! With who??? He still did not apologize or BRING US A COFFEE! Finally the girl at the next window brought us our coffee. By this time our breakfast was cold and she offered us a new breakfast. This girl was so attentive and she alone fixed the problem. I wish we would have gone to her first instead of the girl with the red hair!
Never going back to this McDonald’s again.

I wish i could leave zero stars, they burn my food im starting to tske it personal, same bs over and over again .the place is clean, food is hit and miss, they are always out of something, their prices are higher than other McDonalds this was it last straw, managers should be managing but they are on their cell phone texting i hope they sre texting Ronald because they need help !

I go to this McDonalds often. Over the course of the last 2 years this establishment has been going downhill. It used to be prestine and beautiful! The condition now is dirty and broken. The staff is extremely rude. I was ordering a mcflurry and it was after nine and the staff said I couldn’t have one and he wasn’t in the“f***” mood. Needless to say this isn’t a good place to eat or work.

Not sure why there is so many bad reviews of this Mickey D’s. It’s your typical McDonald’s and I’m not really a fan of their food, but others I was with wanted to stop here. Service was quick and we got in and out of here pretty quickly. There is also a nice indoor playground for kids.

Went in to get any size coffee for a dollar as advertised on national TV. I was told they do not participate in this. I agree It is their right to do so as It is my right to turn around and walk out. Which we all did.

this mcdonalds is the worse one I have ever been in. Spend 35 minutes waiting for breakfast. When I fi ally got my order, it was wrong, the side scrambled egg waa literally runny. When I asked the person behind the counter if this is acceptable her comment was «this is how they come what more do you want»? People were leaving even after they paid for their food. HORRIBLE. YOU JUST LOST MY BUSINESS! McDonald’s corporate office needs to visit and re-​structure your restaurants. They have all gone downhill.

It’s true! I’ve been inside before and the wait is RIDICULOUS and its not even busy.
The drive-​thru is even more RIDICULOUS!
They must be short handed on a regular basis or training workers cause its usually this way… you’re fortunate if this situation doesn’t happen to you.