To the person who picks the music that plays in the store — I’m happy that you love Jesus and all, but not everyone wants to be subjected to Christian music while grocery shopping. You need to keep it neutral if trying to maintain a diverse clientele.
Laura B.
Place rating: 5 Bothell, WA
It seems strange to rate a grocery store, but I do do almost all of my grocery shopping here and have always had a good experience. The staff is friendly(especially in the produce and front end checkout areas). I’ve heard QFC has a reputation for being expensive, but the items I’ve compared to other stores have always been comparable, except for a few specialty items. Also, the produce quality looks much better than Fred Meyer and often better than Safeway, as well.
Anne P.
Place rating: 1 Kent, WA
So I would’ve normally would have said something to the worker Jessica in the deli but I’m sick and didn’t want to waste my breathe. I stood at the deli waiting while she walked back yo something she came back to the hot foods just got on her clip board got done with whatever she was doing on it. Then my boyfriend walks up and she quickly asked him if he needed help. At this point she still hasn’t acknowledged me started so I walk off. She earns up his sandwich and I come back to see if she’d ask me if I wanted help since she didn’t think we were together. She walks by when his sandwich was almost done and looked at me then quietly says she’ll be right with me. At this point I’m already irriated and lost my appetite and she walks off. Another worker saw me and ask if I needed help and I said no. Thank you to her though for actually trying to help. The point is you’re supposed to be all about customer service and Jessica had none of any sort.
Kathryn E.
Place rating: 2 Bothell, WA
I have never written a review about a grocery store before. I guess I just expect decent customer service. What I DO like is the fact that(like some stores and espresso stands) they don’t ask me what I’m doing today(which is none of their business), the fact is, they rarely say ANYTHING! I’ve been going there several times a week for 10 years now, only because the store is within walking distance, and virtually everyone there with the exception of the pharmacy staff, is extremely unfriendly and uptight. They got a few new people in recent months, Izak being one, and he was very upbeat and friendly for awhile, but now, whatever it is about that store has gotten to him too, and even he’s unfriendly now. I had a checker last night, Karen, and she didn’t speak a word until she was handing me the receipt and then said«thank you» in a barely audible voice. And what’s with the store manager standing up there with a clip board during busy times of the day? Is he grading the employees or what. Even most of the people at the Starbucks there, where I go several times a week are unfriendly! I might add that I have never complained about anything there, so I know it isn’t something I did that causes them to all be so stand-offish. Something must be up with the management there! They all need some training in customer service.
Alex S.
Place rating: 5 Bothell, WA
Jeez, recent reviews make this place sound terrible! Let me be the one to say, I LOVE this QFC. Love it. I have never had a bad experience. It’s always clean, I always find great deals on meat, the reduced price produce bin is my favourite thing ever, and the beer selection is pretty solid for a grocery store. The Beer Guy knows his stuff and is happy to recommend what he has and to order what he doesn’t. The Produce Guys(special shout out to Bob, who remembers my name!) are absolutely amazing and so friendly. Every cashier is courteous at worst and absolutely charming at best. This is the kind of store that feels like a mom and pop grocery store instead of a chain. I always walk in knowing that I will be taken care of by the competent staff.
Shannon M.
Place rating: 1 Bothell, WA
Very upset about my recent visit here today! I live in the apartments right next door and shop here daily for food. About a week ago my I phone charger got ruined, naturally I ran out right away to look for a replacement charger. I was so surprised to find one at QFC! It was $ 15 so not the cheapest but not the most expensive either. I got home and plugged my phone in and it didn’t work! Even thought he packaging said it was compatible with my phone! I just assumed it would work so didn’t bother keeping my receipt. Went today to see if they would at very minimum let me swap it out with a different one(maybe just the one I bought was bad) I would have taken anything really. I have worked in retail and know how annoying returns without a receipt are. This nice lady at the service desk told me she could give me store credit but had to call a manager over to approve. She call«Jordan» over the loud speaker and he came quickly walking over seeming slightly annoyed and quickly said«yeah… I’m going to need a receipt for that». I explained again to him the situation and he said there is nothing he could do without a receipt… Wow! Really?! I spend literally thousands of dollars every year at your store and you can’t do anything for me??? Huh… Well then I think I’ll make the extra mile drive to Safeway from now on! Thanks for nothing QFC!
Carrie D.
Place rating: 1 Boca Raton, FL
What can I say. The highest priced goods for the worst quality! Their produce was mediocre and prices outrageous!!! 5.99 for jicama and 6 for sweet mini peppers?!! 5.99 also for hummus that is 3.99−4.50 everywhere else same brand? Rip off eve the wine tasting was awful
Alyssa M.
Place rating: 1 Lynnwood, WA
THISREVIEWISSPECIFICALLYPOINTEDATTHEDELISTAFF – TWICE now this has happened to me where I have been ignored. I was clearly standing in line behind an older gentleman who had just been helped. Once he left, I came forward and the lady just walked away. SERIOUSLY?! There were four other workers behind the deli section and I was clearly standing there needing to be helped. I waited for 5 mins before just walking away. Another time this happened to me where I was clearly needing helped standing right in front of the cash register. Maybe because I am a younger woman? I have no idea why I would be ignored like that twice now. I am very very upset. I will not be coming here anymore.
Ben G.
Place rating: 4 Lynnwood, WA
Produce is good, meat is pretty good, seafood is outstanding, bulk food section is a plus. Bathrooms are pretty nasty though. Make sure you don’t have to «go».
Joe C.
Place rating: 4 Oklahoma City, OK
Now part of it is just the location on the west coast, but I about stroked out when I saw the prices for fresh seafood. Absolutely insane! But you can get good seafood prices in most spots in Seattle, so I can’t gush solely for that reason. Rather, I was very impressed with extremely friendly staff, good organization, and a good variety of options; I was able to grab everything I needed in one pass around the store. Bonus points as well for good, inexpensive wine options and the friendly checkout clerk who, when I explained that I didn’t want to sign up for a loyalty card as a one-time tourist, went ahead and scanned her card for me and knocked off something like 30% on the bill. After further shopping in the area, I have to conclude that I did pay a hair more than I could have at other stores. But overall, I didn’t mind paying a hair extra for a solid experience.
Tracey W.
Place rating: 2 Bothell, WA
The QFC is small, but has an ok selection. The one thing I have noticed the last couple of times I have been in is that they are getting really cheap about the bags. The other day we went in and got salad fixings, and about 20 yogurts and other items and we asked for paper(after she asked about three times if we wanted plastic and we kept saying no, paper). She put the salad in the bottom and all the heavy yogurts on top which squished the lettuce completely. She put everything in one bag and it was way too heavy. She seemed really put off that we wanted paper. We found it so odd!
Rose B.
Place rating: 4 Seattle, WA
I come here when I forget my lunch at home. Yes, that’s quite a bit. They have a great selection of healthy food that isn’t just from the deli. Their traditional deli/lunch offering is what you’d expect. They even have some fruit/cheese combos that rival SBUX on cost and quality. I typically grab a yogurt, lift a spoon from the soup area, and get something fruit related in produce. Their checkout lines are all teller-run. No luck finding the self-checkout here.
Emily C.
Place rating: 4 Stanwood, WA
My husband and I have been shopping here for about 2 years and love the customer service. Everyone is very kind and have always helped us find those odd ingredients when trying a new recipe. The manager of the produce section even special ordered pickling cucumbers for me in winter. WHOA! Talk about awesome sauce. They know my husband by name(I’m a bit shy) and it feels like a small country store. I even changed my prescriptions over to this store because of the friendly service. :)
Katie C.
Place rating: 3 Redmond, WA
As far as QFC’s go, this one is way less than you’d expect– especially considering you’re still paying more than any other area groceries. It’s less organized, less friendly– with one exception. The bakery! Maddy is super sweet and will help you find what you’re looking for(or super-delicious things you didn’t even know you needed!). She’s a doll– just visit the bakery if you swing by this QFC and you’ll leave happy(and prepared for a major sugar rush). =]
Brian H.
Place rating: 3 Kenmore, WA
Last time I was here, there was this heavenly smell. When asked I was offered samples of the fresh bread. Took home a warm loaf of french bread.
Kira B.
Place rating: 1 Bothell, WA
I swear Every time I come here looking for flowers there is NEVER anyone willing to help. Today yet again I asked for help to have some flowers wrapped for a birthday present. I would usually do it myself but I didn’t have time before work. And I waited and waited and waited and still no one came to help after I asked. While, I might add, there were plenty of employees standing around doing nothing! I have officially learned my lesson I will NEVER come here for the floral dept. EVER again!
Caylee B.
Place rating: 2 Seattle, WA
Someone needs to better maintain their beer department. All the IPAs are old and just plain bad. I enjoy the selection but they sit on the shelf [apparently] too long. I’d rather they stock fewer bottles of each label and risk them being out, then for tons of bottles to sit there and get old. I am mad that I continue to try to buy fresh beer here. 90% of the time, the hops are spent and the beer is crap. It’s a bad impression to be giving consumers that don’t know about IPA shelf life!
Rebecca L.
Place rating: 4 Bellevue, WA
everytime i go grocery shopping at this qfc, i get met by friendly«hello!“s, people asking if i’m finding everything okay and a quick check out. It doesn’t hurt that there’s a fresh sushi stand in the store, a starbucks and their deli is pretty good with their baked chicken. Their fruit and vegetable selection are ripe and tasty! I once went to a competitor grocery store where i bought a bell pepper and there was a maggot inside.(EWWWWWWWWWW) I have, since then, vowed to only go to QFC to buy fresh fruits and veggies. I have only had high quality food since. :) I love their sales and the fact that you can make your shopping list online and go through their weekly advertisment, click on the item and it will put it in a list for you. The store is always clean and well stocked and i really can’t complain. It’s better than the average grocery store and 100x better than the safeway down the street.
Riss J.
Place rating: 1 Seattle, WA
Ugh. I never learn, apparently. Recently, to grab a sales item, and because my mom shops here, I ventured in again. I actually do go here often, I’m just usually following mom around playing on my phone, not spending any of my money, so I don’t care. So. Sale item. Metromint water. Now… Where would YOU look for this product. The aisle containing soda/beer, mixers and various flavored drinks-including *some* brands of flavored/enhahnced water? you’d be wrong. Another aisle where juice and– for some reason– a few more brands of vitamin waters are contained? You’d be wrong again. How about on the far end of the store, in the produce department, on one small shelf next to only gallons of plain water?(you know, like you’re supposed to have in your car trunk and pantry in case of zombie apocalypse and such). Beverages are split up over 4 different areas. Water(flavored) is split up over THREE different aisles that are not even close to each other. It makes absolutely NO sense to me. And, they had less than 30 bottles total. I asked. Refused rain check and nothing in the back. On the first day of the sale. So I bought 28, I left the 2 lemon ones behind. And they are still routinely more expensive than any other store in the area.
T H.
Place rating: 2 Bothell, WA
Everything at QFC seems to be about $ 1.00 more. The quality of the food is higher for sure, but I see some red flags at this store. Last time I went in a few months ago to find some infant tylenol and I asked a clerk for assistance. I was friendly and respectful and the clerk told me a wives tale about how you shouldn’t give babies tylenol. I said our Dr recommended it and our baby class instructor did also. He still went on and on. Dude… check your facts next time. He was able to help me locate the correct isle and he was kind and friendly. I had to find the exact tylenol location myself… there was alot of shelves to go through. The floors aren’t finished here.(they are polished concrete LOL) and the place is kind of a «cave» without much windows/lighting. Very strange for a QFC.