Women’s Health Group at Boston Medical Center

I would not recommend this office to anyone. In ⁴⁄₁₀ I had a sinus infection and got an ear infection. I went to see my doctor and was treated, but it reoccurred in the next month (⁵⁄₁₀) and had to go in again. While I was happy with the care I received, I am still fighting with their billing department. Both times I was with the doctor for less than 5 minutes but I got excessive bills for both appointments. It turns out that their billing office messed up and coded both appointments wrong. Even though it was their mistake it was impossible to get this fixed. Everyone I talked to told me that I needed to talk to someone else and I was constantly making phone calls. While I told their billing office what the problem was (and that it was their fault), they did not care and sent the bills to a collection agency. I thought that the problem was over, but 9 months later I have received a new bill. This is unacceptable and NO ONE SHOULD EVER GO HERE BECAUSE THEY ARE INCOMPETENT.

I went to Dr. Johnston at BMC sort of at random. She was amazing. So caring. I had a lot of personal crap going on and she referred me to some people to see. She even made an appointment with me for 2 months later to check up on me and see how I was doing.
She’s moved to Beth Israel now (which totally bummed me out), but I’m staying at BMC cause it’s convenient for me and everyone there is so helpful. I had an urgent issue, called the office, and they squeezed me in the next day, which is like UNHEARD OF.

It’s hard finding a good doctor. When I first moved to Boston I was stuck going to Northeastern’s health center, only delaying my search for a doctor. Back home I managed to find the best doctor ever– this little Belgian woman who was thorough, funny, and had an office with amazing support staff. I was worried about finding a doctor to meet my very high standards.
Most of the time you don’t think of the BMC for high quality care– it is located right next to a meth clinic and we’ve seen the people walking around the South End with their plastic «patient belongings» bags. But then I found the Women’s Health Group. It’s a group of doctor’s completely dedicated to women’s health issues. No boys allowed! My very good friend, who is a med student, recommended them to me. I couldn’t be happier.
I currently see Dr. McKinney. She’s awesome. Attentive, caring, and really knows what she is doing. I feel safe and comfortable with her. Now all my girlfriends go to the clinic and all are incredibly happy with their practitioners. The only downside is the scheduling– sometimes it is very hard to get an appointment with the quickness. BMC has a huge patient base and you are competing with a lot of people who need help more than say, my privileged south end ass. But, I was surprised how hard they worked to get me in– all I needed was a script filled and even though I hadn’t officially had an exam with the doc they let me come in for a short appointment to get things situated.
Regardless of the scheduling this place gets five stars. People deserve ten stars for dealing with me when trying to get my blood drawn. I’m one of those fainters. They had the smelling salts all ready to go.