Sbarro

Don’t you hate composing reviews like this? Overally pretty redundant but the experience was so repugnant, you can’t help yourself from commenting about it?
I’m sure my visit matched up with others subjected to the scant concessions open to passengers trapped in BOS’s international gates. The girl who took my order held the minimum amount of interest possible in being there. I asked for a bagel with eggs and nothing else. Still, this required two people to locate the wheat bagels, heat it, and then heap eggs on it and hand it to me.
Sbarro’s hasn’t wowed me in any airport anywhere in the past, but that impression is even moreso with the one in Boston’s Terminal E. Avoid… if you can!

On September 27,2015 at around noon time, I was at Sbarro’s terminal E. I don’t eat pasta, but was interested to buy meatballs and substitute spaghetti with green beans. The sales person said it’s impossible because of the way the combos are. These are the rules, this young lady said .
At this Sbarro’s Location I could not get what I want for my money.
So I took my money somewhere else.
Here’s my sincere suggestion to Sbarro’s management: It’s nowadays, time to think outside of the box and get more flexible about something simple as substituting spaghetti with green beans. You’ll get more business this way.

Are they racist? Hate women? Passive aggressive? Doesn’t matter.
This past Thursday morning, around 8 AM, I ordered and paid for an egg sandwich and a coffee. the cashier told me to wait while she did nothing and the serving dude ignored me. There was nobody else in line. Then, when some customers — all white men — showed up, they got their orders ahead of me while the cashier continuously told me I had to wait. I really hate to play the race and gender card but really, I don’t understand. The first guy who came after me ordered exactly what I ordered and she hopped on it right away, getting him his coffee herself. Me – I was supposed to wait.
I waited until the next 5 guys were served and when I asked what was going on, she and the guy asked, «You don’t want to wait for your food?» This was not a misunderstanding. It was clear that even though I waqs there ahead of the other customers and already paid, I would not be served until they had nobody else to serve and nothing better to do. I demanded my money back. The cashier again told me to wait as she served another customer and then got the supervisor. She then told the supervisor that I wanted my money back because I didn’t want to wait for my order. REALLY!!! If this is the Sbarro culture? Regardless, I will NEVER patronize another Sbarro again. The food looked like crap anyway.

I know an Airport generally will provide limited selections but this may be the nastiest meal I have or will ever eat.
Rushing to catch a 10:00 AM. flight, I had to skip breakfast at the hotel.
Security at the airport is pretty easy to get through since I have TSA status, and since I now have time I figured I’d grab a bit to eat. Most places are closed in the morning so Sbarro is the option.
Opting for the Spinach and Mushroom calzone is the 2^nd wrong choice I made this morning.
Soggy, wet, musty and inedible are a few of the words I’d use to the meal I will quickly throw away after 2 small bites.
I don’t like going back to complain and asking for something else. I decided to call it a morning and live with my Delta peanuts.

Firstly, a plain bagel should not take so long when there are no other customers. Dealt with 3 different employees, all of which were extremely rude. Awful service, just awful. Food is just okay.