Norfolk Hardware & Home Center

Boston, United States

4

Closed now

8 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 617-296-2100
Website:
www.norfolkhardware.com
Address:
981 Morton St, Boston, MA, 02126
b/t Fairmount St & Owen St
Mattapan
Nearby public transportation stops & stations:
80 ftMorton St @ Owen St
100 ft980 Morton St opp Owen St
310 ftGalivan Blvd @ Wilmington St
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Private Lot
Bike Parking
Yes
Wheelchair Accessible
Yes
Dogs Allowed
No

Today

Today 10:00 am – 4:00 pm
Closed now
Local time (Boston) 08:15 Sunday, 22 June 2025

Business hours

Monday 6:30 am – 6:00 pm
Tuesday 6:30 am – 6:00 pm
Wednesday 6:30 am – 6:00 pm
Thursday 6:30 am – 6:00 pm
Friday 6:30 am – 6:00 pm
Saturday 6:30 am – 6:00 pm
Sunday 10:00 am – 4:00 pm

Description

Specialties

Since 1934, we are Boston’s largest family owned and operated hardware store and home center. We have everything from paint, lumber and building materials to plumbing, electrical and seasonal products in stock. Our specialists are knowlegable in their fields, and can help you find exactly what you need for your project.

Our kitchen and bath department can design the kitchen you really want, at a price you can afford. Come by and browse our beautiful displays or visit one of our kitchen showrooms located in Boston or Braintree. In NH we have 3 kitchen showrooms located in Manchester, Nashua and Salem.

History

Established in 1934.

We have been family owned and operated since 1934 by the Rosen family.

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8 reviews of Norfolk Hardware & Home Center

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Place rating: 5
Dorchester Center, MA
We were thrilled to discover a friendly local hardware store, and we’ll be going here again and again as we work on our fixer-​upper.
But to start at the beginning … five minutes after closing on and arriving at our new house, we discovered the previous residents had left a nasty flea infestation. UGH! We bolted for the car, looked up the nearest hardware store, and raced over. Asked the first employee we saw for flea spray, and he led us directly to a heartening array of poisons. A friendly checkout employee chatted with us about our new house and cheered us up a bit. Maybe this town could still be okay, we thought. MAYBE.
A week later, we went back to pick up a wide range of house necessities and were very pleasantly impressed with the size of the store and range of options — I have ten choices of trash barrel, really? We were checked out by the same employee as the first time, and he REMEMBERED US and asked how it was going with the fleas. Super impressive, Norfolk Hardware.
Place rating: 2
Quincy, MA
Picked up a steel clothes drying rack last night on my way home from work. They had this «last one» I think at the desk when I got there because they pulled it off shelf when I called. Well beware of things that have tape and looked like they’ve been opened because sure enough I bring it home and one of the rivet or screws is sticking out so far that the one of the rods to dry the clothes wouldn’t fit in the slot when my hubbie tried to put it together. The same woman was at the desk (desk doesn’t even say customer service but one of the not the greatest cashier I’ve ever spoken to pointed me toward the front desk. Beware of stuff with tape on it that someone else already brought back. Why was this even put into circulation again. Hopefully they read my return and won’t try to resell it again to the next poor slob. Looked up this drying rack on Amazon and people don’t love it anyway. I would come back here but I wonder about their customer service?
Place rating: 5
Long Beach, CA
Like Kim said, home depot got nothing on this place. Literally 2 minutes in the door, I was asked if I needed help, directed to my destinations and HELPed by a professional in the paint department beyond my wildest dreams.
PS. I have twenty years experience in painting and I just got the best customer service I’ve ever experienced with Jerry in the paint Dept.
Seriously, skip the big box. This story will get you in get you out help you find and CHARGE YOU LESS.
Norfolk, you are my BFF.
Place rating: 5
Dorchester, MA
This is a good hardware and paint store with expert, friendly staff and good prices.
Place rating: 1
Somerville, MA
Although the product they delivered was great — their post-​sales service is terrible. However the finish on what was delivered was not as ordered. So we returned some stock to them but we were never reimbursed the $ 300 we were owed. My wife tried several times for 9 months but never got the money back.
Terrible customer service after the sale is complete.
I’m sure there must be better out there.
Place rating: 5
Woburn, MA
I agree with a previous Unilocaler who said he was sorry he didn’t know about them sooner. I have lived in the area afor 15 years and only started going to them about 1 year ago.
The employees at Norfolk Hardware are some of the most helpful, knowledgeable and nice people I have ever met. Whether I am shopping for a 99 cent item or a major purchase, they take time and supply information and help when needed. Initially I though it was because I am a girl but it is consistant and professional. They really go the extra mile.
I would have given them 4 stars as they used to be closed on Sundays but they are open Sundays so 5 stars it is!
Place rating: 4
Los Angeles, CA
Long story short, I’m sad that I didn’t know about Norfolk Hardware sooner. It has parking, but it’s close enough for me to bike to for small items. It’s a neighborhood store, but is large and has plenty of stuff, including a kitchen/​bath showroom.
The other day I needed to pick up some flashing, and didn’t want to go all the way to Home Depot for it. Usually I would have gone to Milton Village Hardware (but not after my BBB complaint and 1 star review of them). I figured there MUST be something else close by to Ashmont Hill in Dorchester. I was initially skeptical because I had never heard of this place before, but I am a convert now. I am sad for all the lost hours I spent driving back and forth to Home Depot when this amazing place is right in my back yard.
Only 4 stars for now because I need to visit a few more times before bumping it to five.
Place rating: 5
Dorchester, Boston, MA
This is the place to go for all your hardware needs. Unlike Home Despot, or some other huge store, employees here are helpful (that means they don’t point in some vague direction of where they think what you’re looking for might be located), they have all sorts of gadgets that are arranged so you can find them (and a million other things you can probably convince yourself that you need), and it’s local! Support your local hardware store. This place is great! I don’t know what took me so long to get over there., but now that I’ve gone, I’m sold!