Terrible location, staff has very difficult language berriers, managers/supervisors never seem to be attentive or around to help. When they are, I have found them being quite rude to patrons and some customers who may have been homeless but STILLBOUGHTFOOD. The upstairs is often unattended throughout the lunch period only to become a mess by the time they close it. I’ve never seen this location participate in any mcdonalds marketing campaigns, No all-day breakfast, free coffee. This place doesn’t even have a dollar menu. Very odd location, weird staff, weird interior, looks dirty etc. Wifi is slow, no outlets available, trash often overfilled, mix feels weak on the soda fountain. Food quality is less than what is expected of McDonalds If you want McDonalds go to the one on the opposite side of the block on Washington St (Near State St) That location participates in the campaigns and offers a dollar menu and friendly associates. Outlets, working wireless, comfortable atmosphere, and clean. There is no excuse or reason to ever visit this location, I hope it closes.
Chris P.
Place rating: 1 Boston, MA
Terrible. I actually felt in danger here. The people that frequent this McDonalds tend to be a lot of homeless and extremely loud ghetto people. Some of the workers speak English, some do not. It’s really luck of the draw. The food is the typical McDonald’s quality food. The bathrooms and the restaurant in general are quite dirty and have a distinct smell(I’m not sure what it is, but it’s heavy). If you are REALLY having a craving for McDonald’s, just get your food and leave. There is a good chance you will be harassed for money and not be able to talk to whoever you’re with because it will be so loud. If you can avoid coming here it’s probably for the best.
Sarah G.
Place rating: 2 Bangor, ME
On average my experiences at this specific location have been alright. Rating waffles between 2&3 stars. The staff isn’t always welcoming, but they haven’t been rude. The food is standard to other McD’s. The environment on the other hand is very sketchy. You have homeless/pan handlers/drug addicts greeting you at the door. Bag ladies and odiferous customers inside. Depending on the time & smell, I’ll have a quick bite or take my to go bag. The other customers don’t usually bother you, except for the occasional request for a dollar. On this particular day I ordered 2 pancakes, hashbrown, & sausage biscuit. What I received were 2 griddle cakes, hashbrown, & sausage biscuit. Who knew you could order just griddle cakes? These are ideal for the on the go person who’s craving pancakes! Get some extra syrup for dipping and it’s perfect! That’s my high praise for today!
Daniel H.
Place rating: 2 Santa Ana, CA
I have lived through many things in my life — the first African American president, the death of Osama Bin Laden, Tiananmen Square, the fall of the Berlin Wall, the rising popularity of Justin Bieber, the Vietnam War, the birth of the modern-day hipster(JSYK: I was a hispter before it was cool), the French Revolution, the declining popularity of Justin Bieber, the resurrection of Jesus Christ — but there has never been anything that I’ve been more excited for than McDonald’s all-day breakfast. So, as the innocent and naïve child that I am, I went to this particular McDonald’s, shyly tottered over to the counter, and kindly asked for one Sausage McMuffin… and was told that«it would take too long to make». … THISISTHELASTSTRAW. I REFUSETOGIVEANYMOREMONEYTOTHISEVIL, DESPOTIC, CAPITALISTIC, SCUMMYCORPORATION!!! …And then I said it was fine and ordered a Big Mac meal because I’m a dumb and poor consumer.
Robert S.
Place rating: 1 Carlsbad, CA
Worst ever. This location is weird no mcdouble and no all day breakfast. It’s like they are from the year 1990.
Michael F.
Place rating: 1 Brookline, MA
It’s not really fair to give this restaurant one star, but zero stars wasn’t an option. It’s always fun to enter a restaurant with broken AC on a 90-degree day, but we had promised the kids, so… The list of what’s wrong is standard, but usually you don’t get every one of these in a single visit. Apparently, today was my lucky day. That list includes: A lack of tables(The upstairs was closed.), one yucky bathroom with a long line(always the case), rude or indifferent staff, flies having a little convention at the condiment table and, hmm, I dunno, I probably should have written it all down or something. On the plus side, when they couldn’t get the coupon on my app to register, they just gave me free fries instead of figuring out what the problem was.
Patrick D.
Place rating: 1 Boston, MA
After a night of some heavy drinking, I woke up Sunday morning craving a delicious bacon, egg and cheese on a biscuit with a few hash browns. I came to this realization at 10:40, so time was of the essence. I marched across the common and made it into McDonald’s promptly at 10:55. I placed my order at the counter, and the cashier replied with«Sorry, we’re not serving breakfast anymore.» I reminded him that they most certainly were still serving breakfast as it is their company policy to serve breakfast until 11:00. The server then explained that due to the staff’s lack of competence, they had not ordered enough inventory to meet the breakfast demand for Sunday morning. I shared some choice words with him and any other patrons in earshot and stormed out of the location, as my morning had been ruined.
Claudia V.
Place rating: 1 Dorchester Center, MA
This place deserve to be shut down! I ordered a McFlurry and politely asked them to add more to it because it looked empty. Two days later, I went back to order a Sundae and the same guy who served me the day before was taking my order. He went in the back with the Sundae and said something in Spanish and every worker started laughing. I became suspicious but took the Sundae and left. As I was enjoying my Sundae, something felt off. It tasted differently. I looked and sure enough, they were gray things in the Sundae. I was so disgusted! Threw it in the trash and vowed to never walk into a McDonal again! I should have went back to demand an explanation and my money back but I had to go to the Opera. I will leave it to Karma. For someone to literately put something in the food is beyond me. That’s –1 star because it seemed like all those working that day knew about what he was doing.
John T.
Place rating: 1 Boston, MA
Ordered a lobster roll today. Watched the staff pull out the claw meat to save for themselves before putting the sandwich in a bag and handing to me. It was busy so I guess they thought I wasn’t watching. Needless to say I complained, got my money back and will never return again. Very poor management at this location.
Brandon B.
Place rating: 4 Boston, MA
Do you speak to your grandparents the same way you speak to your high school pals? No? Then why do you review McDonald’s the same way you’d review an expensive sit-down restaurant? I ordered an Egg McMuffin, which was just as delicious as it always is. The cashier was friendly. Four stars.
Dana S.
Place rating: 1 West Roxbury, Boston, MA
My friends and I ran to this establishment to get food before it closed. We arrived at 11:16, 14 mins before the closing time of 11:30. As we arrived, whom I presumed to be the manager locked us out and wagged his finger at us. as we expressed that it was not yet closing time, he ignored us and did not let us enter. We were forced to go to a competitor down the street. I am disappointed in this service and will not return.
Keven C.
Place rating: 2 Cambridge, MA
The only reason this place got 2 Stars is cause the food was good. The first thing I saw when I walked in the front door of this McDonald’s was a young lady giving a young man head under the table… I guess they was living up to the McDonald’s slogan of «I’m loving it». But other then the food this place is a no go!
Adeline M.
Place rating: 2 Boston, MA
This Mcdonald’s isn’t great. The prices are higher than other Mcd’s, and it usually takes a while to get your food because of the high volume of customers. It is small and slender for a Mcdonald’s, with never enough seating, even though they have a second floor with seating which I havent seen open in years. Chained off, always. Lots of beggar bums out front, and the seating is arranged weirdly so youre sometimes sitting with strangers or those super high stools that are uncomfortable for most. There is one bathroom stall with a questionable lock, so if someone locked it wrong, could flash the counter area. There is also a table one centimeter from the bathroom. Yum.
Lynn J.
Place rating: 3 Boston, MA
This McDonalds does not meet the standards of the national chain. The bathroom is disgustingly dirty. The vibe is LOUD, angry… and slightly scary. The Deal: I doubt the franchise owner realizes. They need an episode of Undercover Boss!
Vance W.
Place rating: 4 Boston, MA
Two floors of seating
Kelsey M.
Place rating: 1 Houston, TX
Another disgusting and begging-bum infested MD’s that should be closed! This is going to be my last MD review in MA because they all seem to suck eggs! Filthy Bums as far as the eye can see unfriendly staff gross food
Catherine A.
Place rating: 4 San Francisco, CA
close by to my house. stock mcdonald food. quick service. yes, tons of homeless people hang about around this fine establishment but you’re in downtown boston, what did you expect to find about a cheap food joint? for those people complaining about the service here, SUCKITUPTHISISNOT A FIVESTARRESTAURANT, you haven’t been to the one in chinatown — where they make comments about you in cantonese — hello, i’m an asian in chinatown, there’s a 75% chance i know what you’re saying. i actually like the service here, most of the time the people are friendly, quick to get your food out and good with keeping the line moving.
Jason K.
Place rating: 3 Edina, MN
My wife and I went here for 4 breakfasts I think. We each got a $ 1 yogurt parfait and we split a Diet Coke. It was a nice day opener at about 8AM every morning, but it would help if the people that worked at the COUNTERSPOKEFREAKIN’ ENGLISH! Dear Lord, everyone there didn’t understand what we said. There were two homeless guys we saw everyday which was a treat and then the guy that dug the coffee cup out of the garbage and filled it up with soda was another thing that said class. Overall, it was cheap and we got our 100 calories for the morning for the 4 hours of walking we did each day. Wheee!
Sara S.
Place rating: 2 Boston, MA
After a tough workout at SLCA, Leighann and I wanted to check out McD’s new lattes since they were advertising sugar free vanilla syrup and skim milk. After a few minutes of saying«This is awesome!» «So cheap!» and«We’re coming here ALLTHETIME», we realized we spoke too soon. We both ordered sugar free non fat vanilla lattes. Mine was with an extra shot. Try #1– served ice. Try #2– no explanation, just took it away after I repeated my order to make sure they got it right. Try #3, was«correct» although they looked at us funny when I asked them to assure us they used sugar free vanilla syrup. As for my extra shot of espresso, they served it to me in a separate cup. Um, okayyyyyy. The latte itself was really good! Although 15 minutes repeating my order three times is worth more than the extra $ 1.50 at Starbucks for comparable product and getting it right the first time. Been here a few other times. Food is same as every other McDonald’s.
Justin H.
Place rating: 3 Melrose, MA
First off, I would like to apologize for eating here. My only justification is that I was hung over, only had five minutes for lunch and had to have my McFlurry. OK. I just lied. I’ve never had the McFlurry so I wouldn’t know. I’ve been going to McDonalds since I was a fetus. I always get the same thing… nuggets, fries and coke. I used to get crazy and order a shake but that seems to confuse them when you try to deviate from the pictures on the menu, so I stopped. Why even read this review? Everybody knows what McDonalds is like. It’s the Golden Arches man! The leader of all things fast food! Yes, it’s not very good for you, but GFY for constantly telling me that. I already know and I don’t care. I love me some nuggets! Except maybe for the bad one we always got in the 20 piecer back in the day. If you haven’t been to McDonalds, then I feel sorry for you. That rock you’ve been living under must be heavy.