Lindt Chocolate Shop

I walked in and was standing in line at the register. The kind man in front of me had purchased a large amount of sweets, I would say about 4 large lindt boxes. He asked to bag them in 4 separate plastic bags because he wanted to gift them to 4 separate people. The girl that was helping him said they are running low on bags and can only give him 2. They kept going back and forth when another employee who claims is the manager named Taylor jumped in and had the rudest tone of voice and yelling at the man telling him No! In an extremely inappropriate way. I then jumped in and said I would give him my 2 plastic bags after I make my purchase. Taylor overheard me and said that she will not give me the bags because I will give them to him and that I don’t need them anyway, even though I had the right of having plastic bags of my own with my purchase. I told her that what she is saying is extremely ridiculous, vulgar and inappropriate, and she will not be satisfied with my review. Plastic shopping bags cost approximately less than 10 cents each, it is ridiculous to purchase a huge amount of chocolates from a nice boutique and be treated with disrespect. I hope someone from regional management sees this review and hires better store managers because I sure am not going back there and at this rate neither will a lot of people.

Stopped in for a little holiday shopping for folks that are fans of Lindt. It’s a cozy shop, they do have some fresh chocolates on site — I haven’t tried these yet. Bought hot fudge, and brownie mix, pricey but again are going to be gifts. They do have the mix and match truffles, I guess this is nice if there are kinds available you cannot buy in other retail outlets, chain pharmacies, etc. Didn’t see any specials on the holiday truffles out now with the peppermint/​white chocolate, etc. So I tabled that. The staff was friendly and nice I was greeted — no free chocolate sample, but service was quick. They were juggling stocking/​moving items and helping people.

Not greeted with free chocolate like some others… must have missed that window of opportunity, however, I was greeted by a very helpful and friendly worker!
Love chocolates, and they do have a vast array of options and choices here… but for those budget minded, you can get some of the same items for less elsewhere (walmart, target ect).
Cute shop on the corner of Exeter and Boylston, and great location! So for those of you wonderful Unilocaler’s out there who are not working with a budget and LOVE Lindt chocolate… this is definitely the place for you!

1. FREE SAMPLE?! (it might have just been for the holidays)
2. The colors and aroma of chocolate are enrapturing
3. Quality chocolate (quality calories)
I love chocolate, especially dark chocolate and Lindt does the job in satiating the chocoholic in me. The variety of flavors are always satisfying and keeps you coming back for more. This store was very well kept and organized. Employees were friendly and it was great that they offered a free milk chocolate sample. Mmmmmmm

My good friend’s story of racist harassment committed by the manager of this store is very disturbing. See Kanwar S

Hi there! Welcome to Lindt! Would you like a truffle?
That’s how I was greeted last week at this lovely location. I of course, accepted that lovely truffle of melt in your mouth goodness.
Last week I came here on a mission: getting a gift for my manager. I saw online that 75 assorted truffles were for $ 25. And if I got two 75-​count bags, it would cost $ 40. Buy 3 75-​count bags and you get two bags free. What? You CAN’T wave that deal in my face and expect me not to indulge. You just can’t, man. So I went ahead and bought two bags. Assorted flavors in a bag for my manager and then the same for me. In my boss’s bag, I addded white chocolate, milk chocolate, sea salt caramel, strawberries and cream, irish cream, dark chocolate, and caramel. My bag included dark, milk, extra dark, sea salt caramel, caramel, citron (this tastes like key lime pie), raspberry, vanilla bean, and almond.
Lovely flavors make a lovely gift. My indulgence was perfectly timed and I’m afraid I’ve had too much. And so I brought a ton of truffles to work so I could indulge my coworkers. My manager loved her gift and shared with everyone. It was perfect.
Customer service was on point, and I had a fun time shopping for chocolate and gabbing with the staff. I even signed up for the rewards program. 1 point for every dollar you spend! Then after 100 points, you get $ 5 to spend in the store. Get it!!!
Happy Holidays, y’all :)

I love lindt chocolates but I would rather visit a different store. Majority of reviewers mentioned poor customer services and yup, I didn’t listen and walked right into the store today. Why, oh why did you send me the special offer, $ 25 for 100 chocolates. No hello whatsoever when I entered the store. While I was busy stuffing my bag, the sales rep offered a lindt chocolate to customers who came into the store after me. He even said hello to them too. Wow, I thought he was a mannequin when I walked in earlier. At checkout, I was told that I had more than 100 pieces? I counted twice but at the point I didn’t want to argue and wanted to get the hell out of there. I recounted when I got home and I was short 5 pieces!!!

Wow. Just a HUGE array of chocolate to pick from. Lots of Lindt store exclusives (ie not sold at CVS or Walgreens). Really amazing chocolate shop. Would gladly go back. It is pricey, but Lindt chocolate is also very high quality. Honestly, if they had some space where you could sit and eat some of your chocolate, just like a few booths or something. That would make it five stars.

White coconut/​chocolate bar is so good! Their hazelnut chocolates are delicious as well. They have a store at wrentham outlets if you want discounted lindt chocolates.

Not only does Lindt no longer offer you a truffle upon entrance, but they’ve raised prices as well as the undergarments of their staff, putting them in a constant state of condescension.

am meeting up with the fam who CAN eat chocolates. preferably, no, must be of the euro variety (yup high maint). anyhoo, memorial day sale –bought $ 80 of truffles and fiorettos, got $ 70 worth Free! 6lbs paid, 4.5lbs Free FRee FREE. only 4 stars cuz these candies are top-​per:

I’m not that big on chocolate (cue gasps and looks of horror), but I do love me some Lindor truffles! And they’ve got flavors here that you won’t find at CVS or the grocery store. They’re a bit pricy, but with flavors like raspberry, sea salt, citrus, peanut butter, and strawberries & cream, you’ll find it hard to care how much money you gotta fork over. Whether you’re stopping by to stock up ($ 14/​lb, which ends up being approximately 36 truffles), or just to grab a little treat (50 cents per individual piece), I guarantee you’ll leave happy!

I never thought that Lindt had any more to offer than the regular choices I see in the typical drugstore, but a random visit to the store proved otherwise. I finally walked in recently and was pleasantly surprised by the array of chocolates in the store… go figure, I love chocolate.
I was impressed by the chocolate bars they had in the store; they come in cool flavors like cheesecake and brownie! I wanted to buy one of EVERYTHING, but fortunately I dropped in after a big lunch and my stomach was full enough to deter me.
Truffles: orange was a little too sweet for me, but I LOVED the cappuccino, strawberries & cream, and sea salt! My friend also loved the peanut butter. On the list to try next time is raspberry and citron.
Sometimes if you’re lucky, the staff will let you sample whatever flavors you want.
While I will probably continue to get my Lindt fix at the regular CVS, I may stop in here if I’m craving one of the ‘cooler’ flavors. However, one employee here did say that the newer Walgreens stores are/​will start carrying more varieties… crossing my fingers that the fruity or coffee-​based flavors will make it over to the new Walgreens being built near my apartment. Or maybe not, as I will probably lose an inch in my wallet and gain it on my waistline.

Heck, I’ve been coming here for years!
Lindt Chocolate shop is like cryptonite for me… so impossible to resist!
The prices are fair! And while not the best chocolate in the city of Boston, they rock and rule!
Yeah, I’ll be back!

I mean how can you can go wrong with Lindt chocolate?
My visit here was impromptu as I was tempted by the chocolatey goodness when looking through the window as I passes on the street.
Thought this store be small, its chocolate collection was fierce.
With some help from the cashier, I made my choice and enjoyed two terrific truffles.

You’re not going to get a great deal on chocolate and candies here — but the selection of lindt candy really is unparalleled. As you walk in, the smell of chocolate isn’t so much wafting through the air as it is smacking you in the face and dragging you to the counter with suddenly a bit more candy than you meant to buy. Fortunately, as you realize you hadn’t got anything for yourself, you find a great impulse buy section by the cashiers.
The allowed my girlfriend to sneak in an extra piece for me without me even noticing.
Fun place!

I’m non-​plussed about the store and the staff. I’ve been a fan of the Lindt Raspberry filled bar ever since I was a teenager — that’s over 15 years of loyalty to my favorite bar… which one? Lindt Raspberry filled. They got me through high school — my family would have them waiting when I got home from college… that’s how favorite this chocolate bar is to me.
When I open up a Lindt Raspberry filled bar — tear open the foil, stick my nose in that wrapper — I’m like an addict.
So I go in for a fix, waiting in line… and I’m talking up the loyalty program to the man next to me… I’m advocating for their loyalty program… in front of them.
And then it is my turn and… they’ve switched their loyalty program — since I bought 5 bars in April. So I lost all my loyalty points. So… they are kind enough to offer me (along with anyone else who has lost their loyalty program) any of their 3.75−5.00 bars of «chocolate excellence.» I have never enjoyed those bars. I say — these $ 5 Lindt Raspberry bars are the only chocolate bars I eat. Could you reward my loyalty with one of them? They say no. Man at the desk is nice and apologetic. Woman is trying to kill me with kindness. She’s been there longer — I’ve seen her before. She’s in charge — and she couldn’t figure out how to reward a loyal customer with the right kind of chocolate bar?
So I had one of their dark chocolate bars and it was awful. Worst chocolate I’ve ever tasted. Thanks a lot. Way to reward my loyalty. 15 years. Again, thanks a lot.
In Alaska, they sell my favorite bar at the grocery store cheaper than at this store — they don’t need any fancy stores with stuck up folks selling chocolates — that’s an idea.
Whatever — I’ll see them in a few months when I need a fix and they’ll have to be polite — but the heck with them.

Lindt may be the most accessible luxury chocolate,
simply because of it’s International distribution,
and countless POP (point of purchase) truffle displays.
I enjoy tucking into the comforting sweetness of the
enticing, shiny, foil ball that is a Lindt chocolate truffle…
especially when it *still* feels like «Monday»…
even though I *know* it’s already Wednesday.
I like their chocolate bars, available in CVS & Rite Aid,
but not as much as their world famous truffles.
I find their DARK CHOCOLATE BARS a bit drier than most.

I love Lindt chocolates so when we stumbled upon a shop we had to go inside. Free candy as we walk in the door can not be beat!
You can mix and match a bag of candies or buy their prepackaged chocolates.
Employees were friendly. Store large and clean.

I wouldn’t normally write a review for a place like this HOWEVER I was so disgusted by the service I received today that I had to write this.
Before I begin I would like to point out that I have been to this place multiple times and have had pretty good experiences, but there is one employee who I just can’t stand.
I entered the store today (Saturday) and it was empty, no one in there but me. There were three employees, one behind the cash register and two hanging out around what I assume is some sort of break room. One of the women was talking on her phone and only after hanging up said welcome. Not a problem, I appreciate her saying hi.
I grab what I want and head toward the cash register where another employee is standing. I didn’t see a name tag on her and my receipt doesn’t say her name either, but she was short with what I assume was a British accent. Anyway, I said hello and handed her what I wanted to purchase. There was no hello back, and she didn’t even look up at me. She rang me up and, without looking at me, handed me my bag. I said thank you and she said NOTHING back. Are you kidding me?
It gets worse.
I was walking off when she YELLED across the room, as if I was walking off with stolen goods «MA’AM. MA’AM COME BACK YOU NEED TO SIGN THE RECEIPT.» I have never been so horrified in my life. I walk back and, AGAIN WITHOUT LOOKING AT ME, she hands me receipt and pen. I sign it, SLAM it in front of her, and she FINALLY looks up and says thank you to me, as if it pained her to do so. And to end things off, as I walk out she walks over to some people who had just walked in, said hello, and offered them a chocolate. THANKS.
I frequent this store A LOT. To say I love chocolate, and more specifically, that I love Lindt chocolate, would be an understatement. But I am sooo upset with the service I received today. I feel like it was some kind of joke.