Intermix

The sales are just plain rude. Who the heck hires them? Save your energy and money and head across the street to Scoop– everyone is friendly and wants to make your shopping experience pleasant.

The lousy, mediocre sales associates are so rude, they just stood around staring while I walked in. didn’t ask me if I needed anything, as I was looking for a specific Stella bag. It killed my whole shopping experience. Rather take my money and shop at Barney’s, at least they acknowledge you.

really really disappointed with service here. I have worked in retail and wholesale and expect a high level of service from a place like intermix. Everytime I walk in their I do a swoop around just to see if there is anything I want and willing to pay for regardless of the no service. Literally, I don’t understand why I don’t get one hello when I walk through all of the sections of the store, except for the security guards, always really nice. If there is anything in the store that I cant get anywhere else I will buy it, regardless of the horrible service. A lot of times I go in their just to see what they have and find what I want, just to research it or search up and down newbury for a different store who has it just so I don’t give them money. I don’t want them to be nice to me AFTER I bought a 1800 bag and a $ 400 dress, but when I walk in the door. But most of the time I can go to scoop to get the same or similar dress or saks, or order online. Scoops service is sooooo much better, friendlier, and they recognize me when I walk in. And I only compare scoop and intermix because they are on the same caliber of a high end boutique and labels. It’s really unfortunate because it doesn’t take much to wheel me in to purchase an expensive anything, since I live breathe die fashion and shopping. Someone has to get in their and train their staff to be a little better from the gecko. coulda had a customer for lifeee
Ps I was going to write this after my first experience, but decided to hold off and visit the store multiple times because I know staff members can have bad days.

These people let someone use my stolen credit card to buy $ 800 worth of stuff, apparently even after one card was declined they still didn’t ask for an ID. This is why people who steal your identity get away with it. Clueless!

This is for Intermix Online.
Eleven days after placing my order, they still haven’t shipped the item. They «think» it is still available, but can’t confirm it absolutely. They «think» it will ship out to me, expedited, but I still haven’t received a tracking number or ship confirmation. Never, never again. Stick with businesses that actually make customer service a priority, like Nordstroms, Neiman Marcus,
and
.

Service is good but people working there think there the best when really they are piece of…
Although clothes are nice, very little inventory and never any sizes left.

Intermix is a pretty cool store with some damn good sales. I liked that– wait for it– the designers are intermixed so you get a little high-​end department store fashion with boutique style basics. It is definitely expensive but my opinion is that good, well fitting pieces are worth the investment and maintenance. If you live local put Intermix on your short list and shop often. You never know when that piece you’re jonesing over will be 40% off!

LOVE this store. By far the best boutique in Boston. They have amazing selection of top designers… Herve Leger, Stella McCartney, Helmut Lang, Chloe, to James Perse, J Brand, Diane Von Furstenberg. True, the items are expensive but they are not marked up, and they have AMAZING sales. With the in-​store mark-​downs and additional mail promotions, you can frequently get fantastic designer pieces for 80% or more off retail price.

Sometimes, I will spend money on clothing. I do not mind this. If I like a particular piece and it looks good on me (and if it hides my late night ⁷⁄₁₁ indiscretions) then I will probably purchase it, price-​tag sight unseen … for the most part. Also. If it comes on the sales rack, that’s especially tasty.
However. Intermix, you are bringin’ me down.
I love a lot of the things they carry. Awesome Elizabeth and James blazers that I would rather die than live without, swingy Diane von Furstenburg skirts that I can never afford … awesome shoes, awesomer accessories, etc. etc. BUT. And this is a big but. a) One should never confuse «fashion» with carrying the same G.D. Herve Leger bandage dress year after year, in different colors. Intermix, they are worn. the. eff. out. Please stop dressing every mannequin in your window with them. You style your mannequins terribly. And big but number b) The customer service sucks. Truly, truly awful. At the time, I had never encountered a group of more useless, hair-​twisting, gum-​chewing, space-​cadet, ruder-​than-​rude employees in my life, and this comes after repeat visits to the RMV. This combined with a crappy layout and fitting room sitch? Um, no but thanks. The stuff here is NOT necessarily that unique, and it’s simply not worth spending a couple hundo on and being made to feel less than two inches tall whilst doing it.
Just – sigh – go to Nordstrom or Saks.

Great clothes, terrible service. There are great clothes at many places, please don’t shop here. The temptation to go to Intermix is great with their alluring windows & fab of-​the-​moment clothes, but save yourself heartache later on & spend your hard earned wads of money elsewhere!!!
This store is a total customer service nightmare. If you are still tempted, please read this review for more Intermix rejection therapy because honestly its just the tip of the iceberg. I have no issues with their 2 week hard & fast return policy, however, there have to be exceptions! I bought an awesome aqua Diane Von Furstenburg silk blouse in August. Of course I have been saving it for a special occassion because I love the shirt! I packed it carefully in tissue paper and took it home to wear on Thanksgiving! I go to socialize in the living room after I put it on & not 2 minutes later my mom says, what is that rip on the back of your shirt? Gotta love Moms! So the shirt had ripped along the seam, but the fabric was fraying. I took it off and I took it to my tailor, who said they could not fix it without it likely ripping again because of the fraying. I took it back today and asked if I could return or exchange the shirt. The Manager at the front immediately said they would send it to their tailor, but I explained how I took it to my tailor already, and that I don’t want it to re-​rip! This shirt was $ 275! I want a new shirt! I did not rip this shirt! She balked at the receipt from August (yes I had the receipt!) & said I should have returned it within 2 weeks. Honestly 1) how would I have noticed the rip trying it on in the store when it was on my back and 2) I wasn’t wearing a long sleeved silk shirt back in August.
I understand that a lot of people wear clothes then try to take them back, but I am NOT one of those people! I love this shirt! If they had another new one, I would have taken it! But they didn’t. Check my history at this store! I have never tried to return anything I bought before at Intermix!
The worst is yet to come. She then looked at the tag, and looked me up and down, and said that «you need to be really careful with sizing, otherwise, this happens.» Okay, granted I was wearing a cream cowlneck sweater, work slacks, and a puffy coat, but come on, did I really need to dress «skinny» in order to approach the manager about this return?! I wear a size 2! I asked her if I could speak to anyone else, she said «yes, but they will have the same opinion so I don’t see how it will do you any good.» Rude rude rude. I left the shirt there, and I have to call the other manager tomorrow morning. I asked if they had a receipt since I was leaving the shirt there, they said they didn’t have one & it would be fine. Now I am kicking myself for leaving it there, I am panicking that they will «lose» it or something.
I love clothes, & I love the clothes at Intermix, but I could have bought this at Nordstrom and had this shirt returned instantly and been on my way shopping (and likely spending way more than the $ 275 credit I would have had) rather than getting fired up & having to give them a 1star on Unilocal.Intermix be-​ware, if this doesn’t get resolved, I will be certain to tell all my shop-​a-​holic friends and potential future Intermix customers about this ridiculous slap-​in-​the-​face incident.

Somewhere in the back of my brain burrowed the name, «Intermix.»
Every Intermix store I’ve been to, I’ve been shocked how expensive it is.
This particular store wasn’t any different though I didn’t see anything I actually liked.
I headed to the back where the shoes were. Huh, they had piles of stuff and boxes everywhere. I guess the shoes section became their temporary storage as well.
For a store selling $ 1000 shirts, I think they need to maintain this place better.

My boyfriend makes fun of me for my predominantly positive Unilocal reviews so I started thinking about places I really don’t like. There are very few but Intermix is definitely one of them.
I gave Intermix two stars because a lot of the clothes there are really pretty. But they are incredibly overpriced (especially in this economy).
Prices aside, the reason why Intermix is truly awful is the staff. The people who work there are the biggest snob bitches on earth. Seriously, you can’t even say hello or smile when a customer comes in? Ever? Wedge that huge stick out of your size-​0 ass, gain a personality and maybe your store won’t be 80% empty every time I walk by.
Newbury St is full of adorable boutiques and designer stores that sell clothes just as nice (if not nicer) than those at Intermix. Save your time and money and go elsewhere.

I love Intermix, but recently the people working there have become insanely boring. They all dress like slobs and are basically useless when you ask them questions. Fortunately, the store’s inventory makes up for their lack of knowledge.
I’ll just stick to Intermix online until employee turnover has gone through a few rounds.

The décor in this boutique is insanely boring, the sales staff is absolutely rude, and their selection is a yawn — there’s nothing here you can’t find in at least 3 or 4 other stores in Boston. Plus they are severely lacking in a decent accessories selection.
To be succinct, there’s nothing unique to draw me back about Intermix at all, and I honestly think their window displays look a little cheap and extremely boring. Where’s the visual interest to lure in new customers? Before I had ever heard of this store, I thought it was another store like Forever 21 after a glance. It took since months before I finally got bored enough to wander in, and then immediately wandered out after realizing I’d already seen the entire stock in other stores already.
Intermix has absolutely no personality.

I finally got around to checking this store out yesterday. I’ve heard great things, so I had high expectations.
Not bad at all. I recognized some DVF, Michael Kors, Chloe, Seven, J Brand etc. Apparently I shop enough to recognize who makes what on first sight of them. Perhaps that should be a sign that I have an unhealthy addiction to shopping? But no matter — it was a great store to look at all the current styles. It’s a small and funky boutique. Prices aren’t cheap, but I felt they were about the same as Bloomingdale’s or other high-​end dept. stores.
I didn’t buy anything in my first pass through the store, but I most certainly will be back.

I love love love Intermix. There isn’t much you can say. Even when I don’t have the extra money to splurge, even going in there and trying on a Matthew Williamson top that I saw in a magazine… makes me smile :)
I wish it was bigger. the one in Miami, for ex, is more than twice the size, if I am remembering correctly. but they do carry beautiful pieces, and amazing shoes (wow do I love Brian Atwood).

From the shores of far off Connecticut,
to the hands of a my lovely housemate,
to the surface of my coffee table
traveled an US Weekly.
And from this generally useless piece of trash
I gleaned a super bit of knowledge
that the notorious Kim Kardashian
(generally regarded as a useless piece of ass
but always manages to look smokin’)
fancies a store by the name of Intermix.
So along come I
on a Sunday afternoon
remembering the name,
bravely entered
in clothing
that rendered me invisible
to the plastic staff.
I breezed through
to peruse the racks in peace.
Pieces carefully displayed
See by Chloe
Diane Von Furstenburg
Stella McCartney
And unrecognized others
from timeless to trendy.
Hit or miss.
Beautiful shoes that should never
touch concrete with their soles.
I breeze by.
Edgy and fun up front
casual in the back
All immaculate.
I’ll be waiting
until the four letter
magic word appears:
S-​A-​L-​E
to subject myself again.

you can find some great stuff on sale here if you have the stomach to walk past the peanut gallery of snobby sales girls
the manager is really great though
great selection of lesser known 2^nd and 3^rd tier designers
i find the inventory to be a little inconsistent in terms of attractive clothing (which is why often times you’ll see a ton of the same stuff on sale – because it sucked)
i make a point to stop in once a month or so to see what’s up

One of my favorite places to hit on Newbury street… I’m right on with Erica… Intermix has all the great designers you’ll only find in high end department stores — DVF (LOOOOVE DVF), Missoni, Kors, Chloe, etc. I lot of the Intermix branded clothes are just ok… I prefer to go to the individual designers.
Staff is a little snooty, but I’m getting used to it… great bags, shoes, jewelry and accessories too! Comes with a price, so bring the plastic.

If you’re in the mix for something recently on someone famous in a magazine this is the place for you. Actually every time I’ve gone into Intermix the sales staff always inform me if you see it in a magazine give us a call. this shop is definitely for the über trendy or the fashionable who have no personal style. Don’t get me wrong I love going in and looking at things here and do have several great outfits, but you won’t see Angelina joie or Lindsey Lohan wearing them in Us weekly.
As for the sales staff I agree with Leah’s friend she is possible the only down to earth person who works there. Everyone else has major attitude which always makes me question who is shopping here and who is working here. If you plan on going in make sure Leah is there it’s really worth it.