Inn @ St. Botolph

Didn’t even have an opportunity to stay here, because they were incredibly rude on the phone. I needed a place to stay for a few hours the other night, and called to see if they had any rooms available. They said they did, I walked over there to rent the room. Only to be told upon arrival that they do not, in fact, have a room available. AFTER I had spoken to exactly the same woman about 10 minutes earlier to rent their $ 250 room. I had said it was for right now, for the rest of the night. If they hadn’t understood, they should have asked. I didn’t appreciate walking over there, only to then have to go to another hotel. The Hilton was far more accommodating. I don’t care how nice the Inn may be, but I don’t appreciate being jerked around… and not even an apology. Forget it!

Our stay was fantastic! The 2 bedroom suite has more than all the comforts of home; 2 bedrooms-​1 with king bed the other sleeps 2, large living room, kitchenette with all the kitchenware needed and full modern designed bathroom with big walk-​in shower. My favorite feature was the intercom system. You could see the person at the frontier on the intercom screen and buzz them in the front door from your room and not have to go all the way downstairs, how amazing?! We would definitely recommend!

Kiana and all the girls at the front desk were so sweet and accomodating. The service and location was an exceptional experience with the convenience of the MBTA within a short walking distance. The area is in a cute neighborhood tucked behind the Prudential Center. The serve Davids Tea and ended up walking to the store on Tremont street. Once again thank you to the lovely staff. Décor and amenities were well stocked.

I am fascinated by the Inn at St. Botolph: it’s a fantastic little place, tucked in where people walk by and don’t even realize it is there. Prices are on par with hotels around it, and are even a little less since you are not paying for the «extras» you may not need (pool, valet, Concierge, etc). If you are looking to stay in an original building in an authentic neighborhood — but still have all the modern conveniences a block away — this is for you!
Extra kudos: I recommended the Inn to a friend who was attending a huge conference at The Westin, but didn’t want to be with all the conference attendees. I knew I wouldn’t see him, so I sent an envelope with suggestions for restaurants, running maps, etc. For whatever reason, it arrived the day after he departed (um, thanks USPS) and rather than return it to me, the Inn forwarded it to his office in Milwaukee (so he will be all set for a return visit).

If you’re looking for a back bay location that is classy and full of charm then the Inn is the best spot for you. We stayed over the weekend and the staff was very accommodating and the room was very clean. Shops, bars and the T is blocks away! Highly recommend this Inn and hope to stay again soon!

We stayed at the inn in late April and LOVED it. The location is very convenient to transportation, shops, restaurants, parking garages, etc. Having a kitchenette with a stove, microwave oven, fridge, and coffee maker was perfect for us. It instantly gave us options as to whether we wanted to eat out or to eat in. Eating in was a choice between getting takeout or cooking. The kitchen was fully stocked with glasses, cups, pots, pans, dishes, bowls, etc. There was a table, which could have been used for a dining table or for a desk.
The bathroom was clean and stocked with towels. The bedroom was very nice. At first glance the bed looked like it was going to have been uncomfortable, but we were quite pleased to find that it was very comfortable. We both had a great night’s sleep, which is frequently not the case when we stay at a hotel or inn.
There is a Shaw’s supermarket a short distance away where we were able to buy food and alcoholic beverages.
We are going to be staying at the inn again in the near future and are very much looking forward to it.

Spoiler Alert: First World Problems
I travel regularly for work and usually don’t write reviews for hotels, but there were just so many little annoying things about this place:
— You have to punch a ten digit number at the front door just to get in the building, and then more numbers at your actual room to get in there. After a long day of meetings, news flash, getting back to your room should be easy (keycard technology people!). I don’t want to feel like I’m breaking into Fort Knox to sleep.
— No travel-​sized toothpaste available for guests who forgot to bring (like me)
— Shelf with towels randomly collapsed while I was brushing my teeth (with toothpaste I bought at 7 – 11), sending towels into the toilet.
— No pressing service for suits/​shirts, which is important for business travelers
On the plus side, nice décor and nice lotion.
Again, first world problems… now back to my Starbucks, Uggs boots and iPhone…

I had a wonderful stay here last weekend with my fiancé.
Walking distance from the Train station as we took the Acela from NYC. Next to the prudential shops and Newbury Street. Short walk to Fenway
So cute, very clean and quiet area. The décor was a breath of fresh air. Chevron patterns are always my thing!

My son was hospitalized and they would not let us cancel because of their «strict» policy. I urge everyone to avoid these heartless people.

Great little place, in a perfect location. Very accommodating and helpful staff! Perfect for all types of traveller.
Had to stay a little longer due to snow, flight got cancelled and postponed for two whole days. Tad in the office sorted out another two nights for us without any hassle. We then managed to get on an early flight the following day and we were refunded for the second day without any problems. Very courteous of the manager to do so.
I would definitely recommend this place when in Boston, especially if you don’t like the mundane process of checking in and out of a hotel.

We stayed at the Inn over New Years. It was a great experience. When you book a room, the Inn emails you a code to get in. That means that they do not need a front desk. However, the do have an office downstairs which otherwise serves many of the same functions as a front desk. The staff we met down there was super friendly, very helpful and went out of there way to make us feel at home.
The many positives:
— Awesome location, write next to the «T» (prudential center station). Extra bonus as this line takes you directly into downtown.
— Also, right next to the prudential center, if you go through and come out the other end you’ll also find yourself a block or two from Newbury Street and a lot of great shops and restaurants.
— Kitchen with 7-​eleven across the street means you can have a midnight snack, wam up some tea in the morning or otherwise make yourself at home.
— Again, great staff.
A few things that could be improved:
— rubber floors in bathroom are a little weird, would prefer tile, though i imagine there is a purpose.
— heating system can be a bit loud
But overall, small minuses to huge plusses. Stay here if you’re visiting boston. Like home away from home.

I was so happy when I walked in the room to find it so unique and clean with a kitchenette that had everything you’d need. When you book a hotel you’ve never been to or heard of, you can easily go wrong but I was pleasantly surprised and very satisfied with this choice. This place was great for a few reasons:
You book a room and get a pass code you use to enter the building and enter your room — no need to check in or checkout (at least not that I knew of)
Very clean! Especially the bathroom, thank god.
Aforementioned well equipped kitchenette
Comfy and unique looking bed
Overall a great place for a spur of the moment romantic getaway

We found this hotel through Trip Advisor and we have to say that it was an excellent choice. Not only did we like the location of the hotel, in a quiet neighbourhood but at the same time very close to the Prudential Center, nice place full of restaurants and shops, we also enjoyed breakfast (it was great), you felt really at home, definitely a great hotel. Thank you for your nice service, we really have good memories of this beautiful hotel.

So here’s the thing. Maybe, in a perfect world, there would be a magic room that appears just off the lobby with a full-​size commercial kitchen where our lovely staff could make an incredible hot breakfast replete with scrambled eggs and French toast and cascades of bacon and waffle irons and all the biscuits and gravy your little heart desires. But it is not a perfect world, and so we must appreciate what we have, which in this case, is one of the most amazingly beautiful and humble (though only on the outside) inns you can imagine. In this real/​magical place, your rooms have *full-​sized kitchens!* where you can make your own French toast! and scrambled eggs! and bacon. And hell, even waffles if you brought your iron along with you.
For my purposes, that is more than what I could ask for. I was here in March for a national conference and hadn’t wanted to book one of the overpriced conference hotel rooms, and I like being a bit further from the conference craziness if possible. It didn’t disappoint. There was the gorgeous lobby where the staff was happy to leave me to hang out until my room was ready, catching up on email on their Mac while I waited for a friend, drinking an incredible café au lait, made with the Nespresso machine. Even grabbing a snack from the mini fridge. I loved getting my bagels in the morning and my yogurt and my really awesome coffee, which, let’s be honest, eclipses any other hotel’s continental breakfast coffee.
But I go on. The room was fantastic. The day I finally turned the TV on, I realized that I had radio! So I picked a station and listened while the snow was falling outside. The bathroom was great. The bed was comfortable. Everything was gorgeous. I loved the key code. When I had a friend staying for the last night, I was able to give it to her so she could leave her stuff when I wasn’t there, and we didn’t have to worry about exchanging keys. The location was very good. Oh, and the first day I got there, the people at the counter recommended an incredible diner just a block or two away which was exactly the kind of place I’d been hoping for. On the day I left, the girl wrote out directions for me to get to the airport with which lines to take. The staff went above and beyond, and I loved everything about it. I will definitely be back next time I’m in Boston.

We stayed at the St. Botolph over the fourth of July holiday and we loved this small but beautiful inn. We had nothing to not like. The room was well appointed with quality everything. The employees were knowledgable, friendly and eager to assist. The morning breakfast was great and we fell in love with the espresso /​coffee machine. We would definitely recommend this Inn and will go back when we make a return visit.

This was a nice stay, but definitely has it’s drawbacks.
Pros:
Location. Gorgeous location, right next to the Prudential Center.
Kitchen: Full kitchen– perfect for extended stays
Keyless entry: No check in or check out– I got my code and got right into the room.
Cons:
Beds: If that was a Queen bed, I’ll eat my shoe. My husband and I got horrible sleep– no room to move around and the pillows were rock hard.
Carpet: Carpets were brown and dingy. Looked dirty.
Breakfast: worst continental breakfast ever.
Price is good, would stay here again.

A great inn in the midst of Boston. We went here because I insisted not to have anything franchise-​y, I’m a slut for a fireplace, and it wasn’t on the bed bug registry. Stayed in a ground room floor because it was the cheapest and felt like we were staying in a studio apartment. There is a kitchenette with real life dishes! Eat that Westin. The fireplace is perfect for a winter snuggle, there’s a sitting area, four posted bed, slate bathroom floor, it was great. The only area to improve on St. Botoloph is the lighting, it really does suck, either you have to deal with weird lights that are too bright only in one spot or lots of very small desk/​reading lights that aren’t bright enough, this made the room feel dim, which was a shame because it is an awesome room.

I don’t think I need to repeat all the positive things people have said in other reviews; my five star rating should be be sufficient.
A few points that others haven’t made, I think, or at least not to the degree I think called for:
1) I was in room 102, one of the street level units. It was remarkably well insulated from outside (street) noise; even the fire trucks which seemed to go down Newton fairly frequently (is there a fire station near?) were no big deal.
2) Transportation there is simply excellent — the Prudential T station is around the corner, and taxis seem to use Newton a lot (convenient if you don’t want to take your stuff down to Huntington).
3) The bed was incredibly comfortable, with linens the like of which I’ve never had in a hotel (that includes an upgrade suite at the Ritz Carlton in Washington DC, probably the swankiest normal hotel room I’ve been in).
I’m sure the brilliant and inventive Unilocalers can come up with extra advantages of the four poster bed design.
4) I didn’t get a chance to put it to use, but the kitchenette equipment set is remarkably complete. You could easily cook and serve a nice dinner for a small group (say up to four).
5) Street parking in the vicinity is limited to Back Bay resident permits after 6:00 pm if I recall. That can be a problem if you have local people coming in to meet you (I was nervous about some friends being parked 40 minutes over; luckily, no ticket).
A couple of nits:
6) The bathroom is severely lacking in shelf space. Form did not follow function in this one instance; an oddity since the rest of the room is so well designed.
7) The bath is a single person size (or two slender, flexible, and highly intimate size :), though quite fully functional with jets ‘n things. This was irrelevant to my stay :(, but it could matter to somebody else. It really wouldn’t have been difficult at design time to have included a wider bath, though a longer bath might have required too much reconstruction.
8) A little bit of fresh fruit as part of the continental breakfast would be a very nice addition.

Not your typical «hotel». it’s a little home away from home. if you don’t need to all the amenities of a typical hotel i.e. front desk, bell service, room service, valet, etc and are more independent and like privacy this is the place. i have stayed at least 3 times in all types of rooms. my favorite is the one bedroom with a fireplace… yum so cozy. close to everything you need in the backbay area or an easy cab or public transpo ride.
ill be back again soon

I thought my dear family, visiting from out of town for a week, would have a more comfortable experience at the Inn rather than staying at a big hotel nearby.
Boy was I right!
I’ve decided I will make this review a series of bullet points:
— Each suite is very nicely decorated, modern and business-​cool (if I can use that home-​made description).
— The individual codes instead of keys are awesome!
— Complimentary breakfast downstairs (coffee, bagels, yogurts, juices, nice!). Also a TV for news and a Mac and couches to sit on.
— Wifi throughout!
— The staff was very friendly and helpful
— There was a private and comfortable feeling to the place that I don’t get at hotels. it felt like a hip B&B.
— Every suite has a little kitchen and coffee-​maker and big TV
— Superb location — around the corner from the T, the Prudential Mall, and a 7 – 11 (open 24 hrs!)
— If you live in the Back Bay area, seriously consider this place instead of a big hotel chain