Crabtree & Evelyn

Wonderful store. The sales help was fantastic. Would visit again when we come to Boston. Wish we had a Crabtree and Evelyn in Hawaii. Love the store love their products.

I’ve gone into this location several times in the last three months. They are still out of a signature soap that I like verbena and lavender. its an expensive soap but I like it and they have still not restocked it I don’t get how a key location can be out of a product… I reluctantly go in because I find the salespeople abnoxious …I go in on a regular basis and can’t get out fast enough. All I want to get is some product, but yet I have to listen to at least two sales people even at checkout they’re constantly trying to push something else! just please restock your shelves in a timely manner!

I’ve always liked C&E. Their products are well made, and quite nice.
I walked into this location on Black Friday before work last week, and I was immediately greeted with an offering of tea and biscuit, courtesy of C&E. I already had tea, but took the biscuit. I walked around and tried a few things, and I love that I wasn’t bothered or poked and prodded with questions. I do appreciate that I was offered a complimentary hand treatment using their signature scrub and a lotion of my choice (I picked the sweet rose… not sure if I got that right… it’s a pink bottle and smells ahhh-​mazing).
Check it out!

I am somewhat a fan of C&E, while my Mom is a total fan and has been probably for 20 years. I know because I was eating hard candy from C&E when I was a kid.
Since there isn’t a C&E near where my Mom now lives, I wanted to get her something that she couldn’t get from BB Works or Body Shop, so I decided to pick her up some lotion for her hands/​arms — she has some scent and lotion sensitivities, so I went to the C&E at Faneuil Hall and explained to the sales person what I needed.
I was a bit disappointed — since C&E has been having a huge winter sale, I was hoping to get her some soap, lotion, and body oil. But, they didn’t have the body oil that I was going to get her, so I instead got her just the mildly scented jojoba lotion (which seems to be less likely to cause an allergy reaction). I will say that the sales person did not pressure me to buy the additional and unwanted products, so she had that going for her.
I would have been happier if the store had had all of the products in stock for me to check out, so I could have gotten all of the items that I was looking for.