Beacon Hill Cleaners

I can’t say enough good things about this place, I’ve been going here for years they’ve always done a great job I’ve never had an issue with any of their work but what really makes them one of the best dry cleaners around are the people they have working there. When my mother passed away I had to have my father’s suit dry cleaned. It was very short notice not only did they rush the job to get it done on time but they didn’t even charge me for it. I have to say they are an amazing business and I’ll continue to use them as long as I’m in Boston.

DO NOT WASTE YOUR MONEY OR TIME HERE. Not only will you receive horrible service, but you risk your clothes being ruined — meaning more $$ for new clothes and for additional dry cleaning.
I came here for the first time last week. I am new to the area and Beacon Hill Cleaners is the closest cleaners to my new apartment. I work a corporate job, so I rely heavily on good dry cleaning.
I brought 13 pieces to Beacon Hill Cleaners, for which I was charged $ 90. This is fairly cheap for the area. When I picked up my clothes, I was shocked and angry. A white blouse (of over $ 100 value) had been ruined — newly stained with navy blue splotches all over it. On top of that, ALL of my other blouses, dresses, and skirts were extremely wrinkled, such that I will need to iron each one before I can wear it to work.
I went back to request that I kindly receive my money back and had a very hard time with the woman at the front desk. She first suggested that she would fix it, which I declined for obvious reasons. She then said that she couldn’t give me any money back because she had already paid the cleaners and this would be money out of her own pocket. Although I sympathize, I also had wasted money out of my own pocket and would have to pay to dry clean the clothes AGAIN and most likely replace the ruined blouse. Finally, I was able to get almost all of my money back.
I am stunned that a dry cleaner of this poor quality has stayed in business, especially in this area of the city. I will never bring my clothes back and would strongly recommend that others do the same. It is worth some extra money and extra time to find a good dry cleaners.

Great tailor! I had two designer suit jackets that I thought were not salvageable. They fixed them for an amazing price. I’m very pleased with the speed, quality, and price. Highly recommend.

Very helpful and able to have a fast turn around on dry cleaned items. Clothes came back clean and it good condition.

Took my coat in for alterations to have the fur collar repaired, when I picked it up, the collar was crooked, when I brought it to their attention, they refused to correct. I won’t be using them again

I went there to get a table cloth cleaned on short notice. I walked up and down Charles street to drop it off for same day cleaning, but various dry cleaners mentioned that the same day cleaning didn’t apply to tablecloths. I went to this place, and they said no problem! I was impressed that they were flexible and did something that separates them from all the other dry cleaners. staff was also nice. can’t say anything about tailoring, since I didn’t use that service.

When we were living in Beacon Hill, we came to Beacon Hill Cleaners all the time for our dry cleaning. Their same day service was absolutely convenient for us, dropped off the clothes before work and picked them up at the end of the day. It was so convenient and they were always so nice. I’ve been having a hard time finding dry cleaners by where I live now that offers the same services as this place.

Went there for a very simple job: sewing a patch on my scrub top (I am a nursing student). I don’t sew very well so I wanted it to look professional. I might as well have done it myself since it came out horrendous. It looks like they sewed it crooked first and then pulled it out to reposition it since you can see the marks from the original job. Nice staff, but very disappointed with their work.

I had a Kenneth Cole trench coat cleaned. I almost didn’t leave the belt because it was not dirty and they charge for a full piece. I decided to clean the belt anyway. When I went to pick up my coat the belt was covered in large RUST COLORED STATINS. I requested my money back for the cost of the cleaning for me to bring it somewhere else– She refused. My $ 350 coat actually cost me money for Beacon Hill Cleaners to destroy it. BUYER BEWARE~ ((The $ 1 or $ 2 you will save by using them is not worth it!!!))

I’ve always been wary about getting clothes dry cleaned, since most of my clothes aren’t ones I’d be happy to replace due to a cleaning mishap. Some of the reviews on Unilocal for Beacon Hill Cleaners worried me, but I’m happy to say that I’ve had nothing but positive experiences with them!
It’s a little expensive, but for the location and the service, I’m happy to pay the price. Not only is it very close to my apartment and very conveniently located across from the Charles/​MGH T stop, but the service is phenomenal! I usually bring in loads of 3 – 6 dresses or skirts and it takes them about two or three days. Though, the few times I have asked for a quicker turnaround, they were happy to provide same day or next day service.
All of my clothes have been perfectly cleaned without any issues. I’ve been dropping off my dry cleaning for almost 2 years and I’ll continue to do so as long as I’m in the area!

I’ve had clothes dry cleaned here (not tailored), and I’ve always been very satisfied. The owners are extremely pleasant. They’ve even let me take my bike inside for a moment when I go in to pick things up, since it can be tough to find a spot to park it nearby.

I’ve been here just once for an alteration as it’s not in my neighborhood, but I came based on a friends’ recommendation. I needed a bridesmaid dress altered quickly; I’d been sent the wrong size and there wasn’t time to order a new one and I was flying out for the wedding in a matter of days.
The dress was too small and there wasn’t a lot of fabric to work with, plus the type of fabric was likely to show the holes from the previous seams, but I was in a bind.
The woman I worked with was so helpful and when I told her my time crunch, she said it wasn’t a problem and would get it done that day. I came back in later and it was perfect. She’d had to let out several seams to get enough fabric, but it fit and the work was flawless. And she was so nice! I highly recommend.

The worst experience ever. We went there with a very expensive, delicate tie, which needed to be cleaned from food stains. The result was an unrecoverably wrinkled tie and, even though they are friendly, there was no real chance to communicate with the owners.
I would not go there again.

Don’t go there if you have expensive, delicate stuff. I bought this Burberry silk tie ($ 140 + tax) a week ago, wore it only once but unfortunately made two food stains. So I went to Beacon Hill Cleaners after doing a lot of research on Unilocal,and left the tie with the little Chinese lady. It came back completely ruined (unrecoverably wrinkled; that one of the stains was not removed is even a minor issue). I went back and asked for explanations. The little Chinese lady said every tie is different and she could not have predicted the outcome. Unfortunately, it was just not possible to communicate with her.
So here’s my conclusion:
The owners are very friendly and nice people. That is why I just walked out of their place and decided to throw away the ruined $ 140 tie instead of making a big fuss, although I confess I was extremely angry and it was 100% their fault. So if I have just normal dry cleaning etc to do that I know for sure they deal with every day, I would go back. If I have something really delicate, I wouldn’t go there.
Note: I noticed there are at least three filtered reviews for this business. I just checked them out and they were all negative (one star) reviews by unhappy customers. I wish I had read them before.

Great service, great prices. Have had tons of tailoring done here. Just be very specific about what you want and you’ll be happy. Very friendly and accommodating. A great asset to the neighborhood.

I brought 2 pairs of pants and 2 cashmere sweaters to BHC last week. The prices were average, $ 5 per item. And the items came back clean, however they HUNG UP my sweaters! I don’t mean folded them in half and then hung them over the bar of the hanger, I mean hung them ON the hanger, shoulders and all… whuh?
I think I’ll stick with A Plus Cleaners by the State House.

I found Beacon Hill Cleaners 100% through Unilocal.
I’m glad I did. Not only is it next to Beacon Hill Pub (automatic 3 stars), service was:
— Fast
— Friendly
— Seemingly well priced
I didn’t know what to expect with price, so $ 11.00 for the suit and $ 1.75 for my shirt seemed reasonable!
I interacted with three employees; all were friendly and attentive.

I like this place a lot. They are very prompt and best of all very sweet and kind. The woman who usually helps me makes nice small talk which is a nice change to some of the other dry cleaners who don’t even look at you when you go in. I got a coat altered recently and it was done within 2 days, and I should add this was in the midst of the holiday rush.

The best cleaners and tailor in Beacon Hill, hands down. Plus it’s an independent family-​run business that’s really a part of the neighborhood — not a chain or a franchise.
Shirts come back perfectly — none of the annoying wrinkles around the shoulders and wrists that a lot of places have. Not lightning-​fast with the cleaning, though good. But if you need alterations done quickly — and if you’re a frequent customer — they’re done. Same day even. And well. And yes, if she can’t do it, she’ll tell you. If she can, it’ll be perfect. And she can do 95% of what you send her.
And no, the «little Chinese lady» as mentioned by another Unilocaler is actually Vietnamese — she runs the place with her family helping out. And her husband speaks much less English, so he doesn’t seem as friendly, but he is. Their two teenagers are super nice, too.
It doesn’t look fancy like Sarni or Clevergreen, so it will never win Best of Boston — but it should.

Haven’t had a bad experience, so I gotta give them some high stars, but nothing really spectacular either.
I will admit that I use them mostly because it’s so convenient for me, but have been satisfied.
Have done dry cleaning, laundering of shirts, and alterations.
Dry cleaning — always comes back clean and mostly on time. Sometimes they claim you dropped it off after you did, which is why it’s not back, but usually it’ll get back at least after 5pm on the day you expect it.
Laundering — have the starch option or not and comes back on a hanger.
Alterations — stick to simple alterations only. She freely admits when she can’t do it and when she says she can do it, it’s come back professional looking and it hasn’t fallen apart. When the alteration was on a dress with stretchy material, she admitted she couldn’t do it right and referred me to another seamstress.
Friendly — I’ve been there often and they never seem to really recognize me, but they are friendly. She’s a heck of a lot more friendly than the man. And the younger guy is also really friendly.
I think they do laundry by the pound, but haven’t used that before.
They only take Cash and Visa/​Mastercard I think, so keep your Amex at home…