Firestone Complete Auto Care

They are very friendly. I had my puppy with me because I took her for puppy shots and had not made it back home yet and they let me take her in with me while I waited. They have a nice little waiting area inside with a couch and tv and have free coffee also. They do state inspections here also.

I’ve been buying tires from Firestone for several years because I like their performance tires for my Ford Mustang. This location gets 1 star because of their service. Every time I ask for my preferred tire, they never have them… NOR do they seem to care about getting them… on more than one occasion. They are always in a warehouse too far away, or out of their district or some other excuse. I keep trying again month after month hoping I’ll get someone who cares. I’ve had to resort to purchasing my tires at a Firestone that is 150 miles away both in Arlington, TX and once in Lufkin, TX… BOTH of which had SUPERIOR customer service, and had people who WANTED TO BE THERE AND BE HELPFUL! Oh yeah… and I won’t even go into how they would not rotate my tires because the tread was too low… maybe because I NEEDED MY NEW TIRES! This location CONTINUES to disappoint me time and time again. I’m not sure about others, but I hope you don’t go there with any expectations.