Bonsall Pet Hospital

I’ve had several mixed experiences with Dr. Ferguson and his clinic.
My first experience was several years ago. I was living in Fallbrook at the time. My dog had been poisoned by a neighbor and she could not move or stand up. I feverishly took her to a vet in town and they refused to see her because I could not afford the down payment. I looked up nearby veterinarians, Bonsall Pet Hospital showed up, and I called to make sure they would see my poor girl. In the end, her intestines had bloated and they could not save her. Dr. Ferguson was very kind to me and kept me informed with everything, and even sent her lab reports and x-​rays to another vet friend for a second opinion before he and I decided to euthanize her. In the end, Dr. Ferguson ended up not charging me at all, probably because I was a wreck all day long. He and his staff were very compassionate at the time.
Fast forward six years… We have a different furbaby and he’s hurt his paw. We take him in to get checked out. My fiancé didn’t even see Dr. Ferguson as he left everything to his nurses. He didn’t speak to her even once. The assistants still managed to correctly diagnose our dog, Dr. Ferguson prescribed his recommended treatment, and case closed. My fiancé asked for the literature that one would normally expect to accompany medications, and she was assured that everything she would need to know is printed on the bottle. The only information on the bottles was dosage instructions, and no literature detailing possible side effects or cautionary information was provided at all. Two days later and our dog is not behaving like himself. So I looked up the medications only to find out that one of them (Ivermectin) is known to leak through the dogs brain blood barrier and possibly paralyze or kill certain breeds and mixed breed dogs with those breeds included. My dog has one of those breeds. Way to go Doc. But wait! There’s more! The other medication (Cefpdoxomine) can be dangerous to dogs and humans who are allergic to penicillin. Guess who’s extremely allergic to penicillin? The guy giving medication to his dog. 0 for 2, Doc.
Overall, I think Dr. Ferguson is a very well educated and experienced veterinarian, and his heart is in the right place. BUT… This last experience has lost him our business. Providing a simple phamplet, as my fiancé asked for, would have prevented everything. Two stars because he was compassionate in the past, but his staff is not what it was back then and this was a monumental oversight on his part.

I believe it, my experience there was pretty bad when they told me it would cost 40 dollars to have the injured wild rabbit I found paralyzed in the road, euthanized.

After 13 wonderful years with our cat, we had to put her down because of kidney failure. Dr Fergurson and his staff couldn’t have been more compassionate and understanding in allowing us to say our goodbyes and show total empathy for our cat. I can’t say thank you enough to the entire staff.

Dr. Ferguson and his entire staff are dishonest, they push for unnecessary treatments, operations and medications so that they can make a profit. Do not trust these people with your pets.

Let me start by saying Dr Ferguson is a highly trained Vet and will do a good job of stitching up your dog or cat but, he is very expensive and not only misdiagnosed my dog and told me he will need a very expensive surgery on his knee (turned out he had arthritis and after taking a supplement, he runs around like a champ!) but he did not listen to me when I told him my other dog is on heavy medication and does not need to be under general anesthesia for minor procedures as she is too drugged already (due to another condition) and more drugs could affect her adversely he insisted he needed to give her a general, not a local as he is too busy to ask the other girls to hold my dog while he stitched her up from a bite and that he had not even had lunch that day and was needing to finish her procedure quickly.
He gave her a general which was more than the cost of the procedure and the bill was not only ridiculously high but my dog took a week to recover from the general and she was falling down and collapsing from too much medication in her system. Before we left the office, we were presented with a very high bill (second time this has happened to us with him) that was so high that my Husband spoke to him about the cost and he said «but I do good work» He will help you with your animal but not listen to you (I think the Owner knows the dog or cat better than the Vet) and might even recommend a procedure that your animal does not need and then charge you an arm and a leg to fix your animal.

2 thumbs up for Dr. Ferguson and his staff!
Dr. Ferguson constantly takes continuing education courses to stay up to date on everything that is going on in the veterinary industry. He probably gets sick of hearing from me because I love talking to him and picking his brain about all that goes on with my dog.

Dr. Ferguson and his staff are great. Very friendly and for my nervous dog to be somewhat comfortable makes it much easier to treat him. Would recommend this place to everyone. I worked at Limehouse Vet Clinic of Holistic Medicine for 10 years which was a incredible place but this place made the transition smooth.

Immaculately clean and caring. Dr. Ferguson and his staff are professionals who are compassionate and genuine. When other vet offices were rushed and callous, Andrea and Doc were there when we needed them most with tenderness, empathy and the highest level of professionalism. I only wish I’d found them earlier. I couldn’t recommend them more highly and will use them exclusively in the future!

This outfit is a hugh rip off ! The first time we went several years ago (it is too convenient to where we live) they mis — diagnosed our dog and charged us $ 500 before their work was corrected by another local vet. Most recently we took male cat w/​urinary blockage and were told they would call us w/​estimate before they began work. This afternoon they called to say they proceeded w/​treatment ($ 800) and since they were closed on weekends we may need to spend hundreds more boarding him @ an emergency pet hospital in another town. It is difficult to choose good ethical care providers when your pets are sick but based on our experience stay away from these charlatans !