Larry H Miller Chrysler Jeep Dodge Ram Boise

If you are thinking about buying a car from this place, dont! We have bought 2 cars from this place and we got the shaft both times.
Why we gave them a 2^nd chance, I could not tell you. But we did, but we will never shop here again.
We bought a used car from here. The saleperson seemed nice. Our big mistake was letting him show up the car in the evening. It was dark. Never, ever buy a car when its dark. You cant see the defects that there are.
I bought this Ford Fusion. It was dark. I walked around the car as best that I could, but it was just too dark to see well.
Once I left the lot, it was all over. The front bumper had bad damage on it. It had been ripped at the corner. There were several other scratches and dings in the car that I was not able to see in the dark.
When I tried to contact the sales person the next day, there was no responce. I later learned that he was no longer there. A very odd coincidence. They would not tell me why he was no longer there.
I spoke to several people including the manager. None of them were helpful. It took about 3 weeks of complaining to finally get something done.
They finally agreed to replace the bumper. They also claimed to buff the scratches out, but it was a poor attempt at best.
They refused to replace the rear tail light cover that was broken. They flat out refused to do any more work. They gave us a loaner car to drive while they had our car working on it.
The rental car wreaked of cigarette smoke so bad that my wife could not drive it. They had our car for over a week. We finally got it back. They did do a good job on the bumper, but that was it.
The car had been a smoking car. Something else that for some reason I had not noticed when we drove it on the lot.
I told them about this and they claimed they were going to replace the cabin air filter and deodorize the car. When we got it back, the car did smell better, but later I learned that they had not replaced the cabin filter.
A few months went by. We drove the car normally. One day the engine light came on. This was our only car, so we had to have it fixed right then.
We took it to a repair place and they told us that one of the injectors had failed. They others were suspect as well.
$ 600 later, we had our car back again. It drives ok, but shifts a little ruff. I complained to Ford corporate that a 2012 car is way too young in its life to have an injector fail. They refused to do anything.
With all this mess, we will never buy a Ford product again and most certainly wont buy anything from Larry Miller.

I brought my Dodge Ram in for an oil change and Joe at the service desk was an absolute pleasure to work with. He pointed me out to a few special deals they had going on (3 oil changes and tire rotations for $ 75) and was very courteous.
Unfortunately, I was also looking for a set of weather mats in the Parts Department. The customer service was lead by some old, crusty guy who seemed like he could care less about the customers. After I walked in, I stood at the desk for a good 3 minutes (in clear view and directly in front of the guy) before he even acknowledged my presence. When he spoke to me, he didn’t even look up from his computer once. It was awkward and unpleasant. Either this guy really hates is job or just shouldn’t be working in a customer service oriented position. I’ll be avoiding him and the parts department in the future. It totally ruined my otherwise positive experience with Larry Miller Dodge…