Dennis Dillon Auto Park and Truck Center

I have requested several times to have my email address perged from their systems as I keep getting emails about some car I’ve never owned by someone else. I have called and called and spoken with managers who keep telling me that they’ve removed it, only to get more. If this kind of blatent lie is how they do business, my next car will come from somewhere else.

Great place to find the best deals on GMC trucks. From light to heavy duty, SUVs and also the only Fiat dealership in the state of Idaho.

Ask for Tom. He’s nice, patient, and not pushy. I felt like he really wanted me to get a great deal. Ended up buying a Hyundai Elantra and love it.

If you want the best bang for your buck Rob and his crew will help you find the right vehicle for you. Truly exceptional car buying experience. Dennis Dillon doesnt mess around with pricing. They are the real deal and Lonnie in service is wonderful to work with. I am a huge fan of being treated right. At Dennis Dillon they understand customer service

Great prices and Sales person Tom was awesome, but the sales/​finance manager lied to us and was disrespectful. We weren’t told of other banks that approved us at a lower interest rate. When trying to have the GM work with us to resolve the issue he wouldn’t even call us back after numerous messages to him. We found out through a text that they couldn’t help us. Very disappointed with the dealership management and they were rude and disrespectful.

I was searching for a vehicle for 4 months. Googled cheap GMC prices and found Dennis Dillon in Idaho. I live in Las Vegas which is 650 miles away. The internet price seemed too cheap to be real. Scott emailed me the exact price of the vehicle. I bought an $ 80 ticket for me and my wife on a Alegent Air, flew up to Idaho with my wife. Tom (Scott was unavailable this day) from Dennis Dillon picked us up at the airport in my brand new truck and we went back to the dealership. Not only was the price exactly as they said, it was even almost $ 500 cheaper than the stated price in the emails. Non pushy, non-​aggressive very nice people one of the best experiences ever buying a vehicle. I would recommend them to anybody who wants a cheap price with excellent customer service. They were so cheap that they beat the GMC dealership in Las Vegas by $ 7,000 so was definitely worth flying up and driving my beautiful new truck home.
Dave L.
Las Vegas NV

I took my 2005 Pontiac GT to Dennis Dillon on Fairview in Boise. I was treated professionally in a timely manner. My service of having my auto detailed was fantastic! I was very pleased with the thorough job they did. The car was so shiny and clean, it was like a new car! They did an inspection and found a couple of other things that needed to be done but there was no pressure to get it done right away. I highly recommend Dennis Dillon on Fairview for their auto detailing and will use them again!

Be cautious before trusting Dennis Dillon or Kia. They masterfully took advantage of our family. My grandmother tried to do a nice, kind, generous thing and purchase a new car for my mom. Everything seemed fine until my grandmother passed away. While getting my grandmother’s affairs in order, we discovered that Dennis Dillon either accidentally or maliciously made on error on their paperwork; they put my grandmother as the owner of the car. The owner of the car should had been listed as my mother. We were then told that, because of how the paperwork was completed, my mom is now the second owner of the car; and because of that, the extended warranty and other perks that were purchased with the vehicle are now void. It is all very convenient that Dennis Dillon and Kia are taking a hard line now that my grandmother is not here to speak up for herself. It is a very classy move to take the stance that it is your word against ours and stick to what your paperwork states; even though it is the paperwork that is incorrect. Would it really harm or bankrupt Dennis Dillon or Kia to honor the extended warranty? Dennis Dillon blames Kia and Kia blames Dennis Dillon. It is a classic case of finger pointing in order to avoid responsibility/​accountability. Congratulations Dennis Dillon and Kia; you have successfully bullied and swindled two old ladies, one of which is now deceased. I have tried to reason with Dennis Dillon and Kia directly. I have tried to work with the Better Business Bureau for a resolution. No matter what I try, Dennis Dillon and Kia will not budge. All I have left is to educate future purchasers. Buyer beware. Make sure to check your paperwork and do not trust Dennis Dillon or Kia.

I bought a truck from out of state, I got the price quoted after figuring out I did not qualify for any of the current rebates. I worked with Mike Fowler as my primary contact/​salesman. He is a straight shooter. It was a long drive but worth it for the price I got.

Not even one Star! If you are looking for a dealership that plays the old style games — bait and switch, manager in the glass tower sending down the instructions, etc. then this place is for you. Otherwise avoid it like the plague. We called them and were very specific with exactly what truck we wanted, we were told it was there, in stock as indicated on their website and obtained a cash price. Drive 20 miles to buy the truck, spend two hours playing games waiting for the salesman to talk to the manager, etc. and low and behold not only is our truck not even delivered yet but it’s pre-​sold along with 4 others showing «in stock» on their website. Then they want to sell us a truck that’s not even shipped yet and back date the delivery because the rebate expires today. Apparently those old games still work on some. I’m pretty sure their Dealer Agreement would prohibit this kind of behaviour. Horrible experience! I wouldn’t buy from them at half price. Then of course they low balled my trade by about 30%. Didn’t work on me, hope others will practice Buyer Beware! If my Dealer Principal had done business this way I wouldn’t have worked for him for 10 years. Boise is too small to rip people off Dennis Dillon.

Awful! Run away!!!
I went to the new Dennis Dillon Kia center on Fairview because they had a used car I was interested in. The price was too good to be true so I should have known better. I called for an appointment and ended up meeting with someone named «Coach». He seemed nice enough at first but I quickly realized he was uneducated about the car and was full of a lot of stories. I looked over the car and it was dirty and had a lot of scrapes and paint chips. The manager said they’d clean the car and attempt to fix the chips only after I signed for the car. The tires were obviously not stock and were very old and weathered — very strange for a 1 year old car if you ask me…
Lesson 1: Assess the car with logic — not emotion. If the car has issues that ring alarm bells — don’t even bother test driving. Just walk away.
The sales rep told me that the car was a trade in by a military guy who had to go oversees. HOURS later when I got to see the carfax report I saw that it was bought by DD at auction somewhere in LA. He then told me an entirely different story about the origins of the car saying the carfax wasn’t true. I have a friend who works for another dealership who I was texting during this process and he said it was obviously a rental car sold at auction because it had passed its warranty. This car manufacturer only has a warranty up to 36,000 miles and this car had just over that many miles on it. As soon as a warranty is up a rental company will auction off the car. Plus rental cars rarely get the service and maintenance they should. Basically, the car had been driven into the ground so thats why it was so cheap.
Lesson 2: Completely educate yourself on make/​models before you go out there and look for cars. Know whats normal and what is a screaming lie.
The sales guy tried every tactic of the classic, sleazy used car salesman — he would have to go talk to his manager whenever I had a question and would leave me sitting for 20+ minutes each time. I could see them in the back room just sitting around talking and laughing so obviously they weren’t discussing my question. He even tried to manipulate me by saying someone was going to buy it the next day if I didn’t get it right then. He would say the price of the car was lowered and then go to get some paperwork and then would come back with papers with a much higher quote. He also claimed he needed all of my personal information to run a credit check on me even though I’m pre-​approved through my bank and was not planning to finance with them. Said he couldn’t give me a quote on the car until he saw my credit. He went back and forth just to try to exhaust me into buying but it really just made me angry.
Lesson 3: Don’t give in! If you feel bullied walk away. Honest people don’t do those things.
To be honest, I wasn’t planning to buy that day anyway. I really just wanted to test my haggling skills on my own. I had given them my car key, license and title so they could appraise my car as a trade in but they held on to my stuff or else I would have just gotten up and left. I was stuck there for several hours and it really just made me angry. I actually had to get fairly aggressive and blunt just to get my stuff back so I could leave.
Lesson 4: Don’t give any car dealership more than an hour of your time. And thats only if the car is a legitimate prospect. It isn’t worth it because another car will come along in a week or two.
Even if that car hadn’t been a complete scam I wouldn’t have bought a single thing from them because of the way I was treated. I’m sure the sales guy and the manager thought I was just some dumb, young girl they could fool but they were wrong! I learned a lot and, thankfully, all I lost was a few hours of my time.

KIA REVIEW: SCAM ARTISTS WHO FALSELY ADVERTISE.
I would recommend you NEVER go to Dennis Dillon (especially the KIA dealer) as they will completely waste your time. They care nothing for you or anyone, at all.
I received in the mail a card from Dennis Dillon saying they would buy back my 2012 GTI for 120% above Black Book. They gave a specific number, $ 22,778, as the amount they would pay me for my GTI. They listed several Kia options and pricing, listing a Soul for their internet pricing, whatever that is, but gave an example. When I went in I should have known there would be issues because my sales person asked me if I knew that the trade value listed on the card they sent me was just an estimate? I said that is a pretty specific estimate.
I went to the dealership within the sales event dates. Before buying I wanted to run it by my wife with the plan to come back before the event expired. I called my sales lady and told her I would come back, when was most convenient for her? During this discussion she put me on hold and when she came back said, «We can do this deal anytime you want to come back.» Since I worked a ton last week I asked if it would be okay to get the sale price on Saturday. She said yes, no problem.
I just got home from wasting 2 hours there. First thing she says is, «Well you know the sales event has expired?» I reminded her of our conversation and she said oh yeah, she’ll work it out. She comes back with a sales manager who is carrying the card with the fine print, telling me the event expired. I told him about my conversation with my sales lady as well. He says ok, they will get as close as they can. I did explain to him that I was frustrated that they are pushing back on the trade value and backing down on the agreement to extend the sales event for me.
Anyway, he comes back. «You’re going to be more frustrated. Your trade is worth $ 14,000.» Are you kidding me?! I know for a fact KBB is $ 18,304 for its condition and mileage!
Oh, and I called the sales manager, Mike, to discuss. Didn’t care a bit. Gave me the same BS over and over again. Then he tries telling me that those cards were wrong and it was the advertising agency’s fault, they used Retail instead of Trade-​In. Seriously!!! Because the big dealership doesn’t proof or approve their advertising before being sent out!!! Yeah, Mike, I really am stupid!
DO NOT USE THESE CROOKS! They will waste your time, have no respect for their customers and just want to hook you and rip you off, all of course, in my opinion

Just ordered a new Yukon for Dennis Dillon from Denver Co. I got a great price and I was willing to fly out and pick up the new car in Boise. All the other dealerships in Denver either had hail damage or the dealerships were to proud of their Yukons. I saved 1000s and I am going to recommend to all my friends in Denver to do the same thing !

I just bought a new GMC Terrain and the experience was excellent. I bought from out of state, and the staff negotiated with me for three days before I drove over and bought my new SUV. Once we got there the staff was very welcoming and was expecting me and my husband. Brianna was an awesome sales person to work with. She gave us a tour of the whole dealership incase we were ever in town and needed something tuned up. Even the GM came out and introduced himself. Before we left, Brianna made sure we knew how to work everything in the car and she hooked up my bluetooth and Onstar for me. Two days later, we received two seperate phone calls from Brianna and the GM just checking in to make sure we still loved our new car. I will definitely be returning! Not to mention, the price was well worth the trip — my local dealer told me he couldn’t even match it and to go to Dennis Dillon.

decent car buying experience. After a complete disaster at Peterson Stampede, we went here. It was slow, but fairly straight forward. The sales guy (enoch) was pretty cool as was the finance manager. :)

This was a Groupon $ 15.99 full oil change & it saved my engine! They hooked up the diagnostic coder & discovered there was a big issue that I was unaware of. The guys were really nice & did not try to take advantage of me by bringing a clean air filter to me and tell me its dirty… I hate that! I will be bringing my cars here from now on & recommend you go to Groupon & get the $ 15.99 oil change groupon.

This is an update. The problem was eventually solved and all is OK now.

This is a horrible dealership. Extremely high pressured salesmen. I thought the dealerships were bad in Seattle when I lived there, but these guys are much worse. It was a very unpleasant experience. I wonder how they stay in business because their prices aren’t that good either.

Driving through ID, we encountered a belt squeak that was really loud in our Astro van. The service center said it was probably the tensioners BUT then upon examination said the AC compressor was leaking oil onto the belt. We left Boise after spending $ 1000 and the squeak returned 2 weeks later. Our mechanic in Los Angeles said that we didn’t need that AC compressor. So, we would warn you that this company is not above selling you something you don’t need. When I emailed the service manager about this she said the belt was under warranty and didn’t mention my complaint about selling something we didn’t need. And, the local GMC dealer here said DD put on an after market belt and it wouldn’t be covered by warranty.
Be careful! They are extremely nice people which makes you want to trust them.