Great coffee and such a slow location. This place has lines around the block constantly and they do the best they can to keep up with the demand, but it takes forever sometimes.
Sydney S.
Place rating: 2 Boca Raton, FL
Annoying… I go through this location’s drive through on occasion before work, between 5 and 5:30am. It’s when they first open and not busy. No matter what you order, the make you pull up or park and wait for it… Even if no one is behind you in line. Today I said can’t I just wait here(easy order) there is no one behind me and she told me no, there is a tracker on our time the cars are at the window. Ughhhhh so I pull in to a parking space and3 minutes later someone walks my order out to me. Just annoyed. There were 2 other parked cars waiting for their order too. Also… Do any DD’s know how to properly put cream cheese on a bagel???
Paul F.
Place rating: 5 Delray Beach, FL
Easy to locate when meeting a friend 2nd Ave or boca Raton Blvd and 20th street So close to Fau and 5th Ave shops Global franchise recognizable
Jenny L.
Place rating: 1 Boca Raton, FL
Horrible have been coming here because it’s the closest Dunkin doughnuts to my house but several times when I have ordered a chicken snack wrap it has come frozen, messed up my order several times not to mention no parking long lines, I also had a time when the double charged me told me they gave me a refund but it never showed up in my dd app !!! I had to go back the next day to fix the issue
Karen P.
Place rating: 1 Boca Raton, FL
They always switch my coffee and leave out part of my order! And forget the line… Anytime from 6 am — 9 am it takes 10 minutes just to pull in the lot and the drivethru is somehow quicker then inside! But coffee takes at least 20 minutes and its never right. And if you don’t give a tip to the drivethru women you get an attitude(the male staffers are always polite though but not the women!). Twice I’ve gotten the sugar donuts for my husband and they were covered in ants!!! I get the ants are attracted to sugar but GROSS!!! I sometimes go around noon when my son is sleeping so I take advantage of the drivethru but always regret it. The owner has even apologized a few times to me for getting the order wrong(have had to drive back many times) and even insisted on «next time» the coffee would be free. I finally tried to take him up on his offer recently and he said he didn’t know what I was talking about.
Noelia M.
Place rating: 1 Fort Lauderdale, FL
I’m shocked at the service, I’m a big dunkin donuts fan but this one really disappointed me. I asked for one large dark roast iced coffee with cream and sugar and 2 large unsweetened iced tea with lots of lemon. When I got to my house and handed over the iced teas to my husband and his grandfather, they were both iced coffee with tons of lemons! These people need to focus on what they’re doing… Not a good look for the company.
Elaine L.
Place rating: 2 Boca Raton, FL
What is going on with this DD’s? I live near there and had a few minutes to spare this morning. Normally I wait to get DD’s near my job but if I have time I go to this one and I wish I waited. I ordered a #10. Turkey flatbread and they burned it on one side rest cold. They actually served that to me? I can’t believe they thought that was good enough to serve to a long standing customer! Any customer in general. Will not be coming to this location for food ever again. I don’t care dd’s if you’re busy and it’s morning rush. Do not serve less than what a customer expects. It was disgusting.
Lee F.
Place rating: 1 Boca Raton, FL
Usually, this location has excellent customer service and gets my order correct. I always come here at least once a day, sometimes twice. However, they have an employee, Jamel, that is completely rude. I’ve had to put up with him treating me «sub-human» a couple times now and always shrug it off. I’m not sure if he hates his job or just has a permanent attitude but it’s ridiculous!!! He does not deserve to be working in customer service. A few weeks ago, I order a «mocha iced coffee» at the drive-thru and he hands me a regular coffee(no mocha) and I tell him it is incorrect. He refused to make me a new correct coffee and says I can have a refund if I don’t want the regular coffee. Unbelievable! So today, there is no line(which is unusual) and I pull up to the window. Jamel is literally hanging out the window talking to other employees inside. I have to get his attention to take my money. He never speaks. Then practically throws my coffee in my hands, almost spilling it all over me and my car. Again never saying a word. Completely unacceptable!
Lenny S.
Place rating: 1 Boca Raton, FL
The guy behind the counter asks«what do you want?» Instead of «how can I help you» The staff in general are not very friendly, and act like they are upset with you for coming in. It’s not our fault you work in dunkin donuts buddy!
Cassie G.
Place rating: 4 Boca Raton, FL
Consistently good. The drive thru is always busy but they have a good system to get you thru. The staff is friendly but speedy. They want you in and out. It’s one of my favorite DD.
Mike M.
Place rating: 4 Boca Raton, FL
I go to a lot of Dunkin Donuts stores, and I can tell you that this is one of the best. They really hustle especially in the morning. occasionally the lattes are not as consistent in the late afternoons. But 90% of the time, most everything is excellent and fast here. Their drive through is one of the best I have experienced.
Maryam A.
Place rating: 1 Melbourne, FL
Slow service, even when it looks like the are 5 – 6 people behind the counter. Employees seem more busy talking to each other, and take forever to get an order done. Tried ordering lattes thru the drive thru and the girls ALWAYS get it wrong! I really don’t like coming to this Dunkin Donuts, even though it looks big a bright from the outside. And, they almost always have a very limited selection of donuts when I go there.
Tirath C.
Place rating: 4 Boca Raton, FL
They are always crazy busy in the drive-thru part especially all morning and even during the day. This is a nice clean Dunkin Donut in my neighborhood. They located on Boca Raton Boulevard and 20th Street. Right across are Jerry’s and Swifty’s on one side while there is a Gas Station diagonally across. They are in a good location and awesome seating area; both inside and outside. I am especially fond of the inside seating. It’s different that other Dunkins and looks much sleeker. It’s a common meeting place for to meet people. The Dunkin coffee is standard while the price on the food menu is a little high compared to other Dunkins. I magically end up spending $ 7 bucks even when I go in to get some coffee. The staff is friendly, I’ve never had any issues. All in all, its great to have a Dunkin Donut that is clean, trendy, with nice seating space in the neighborhood.
Rachel M.
Place rating: 4 Boynton Beach, FL
Tight drive thru situation but aside from that my 2nd go to Dunkin Donuts when I’d like a sesame toasted bagel with plain cream cheese or an infamous jelly donut. Not bad at all.
Tiffany N.
Place rating: 4 Denver, CO
Swanky Dunkin Donuts!!! It’s a bit awkward coming here if you’re heading up 2nd from Glades and there isn’t a lot of parking spaces. However, once you step in, you forget all about that. Who ever thought pink, orange and brown could look so stellar? The restroom situation is a bit funky though-they are outside just like a gas station. I didn’t find any hobos or hustlers standing outside so thats a good thing but yeah, I’ll hold it until my next stop. No left turn to go north on 2nd Ave when coming out of here, I saw someone do it today and a cop pulled them over(I know, cop at a donut shop hardy har har)
Timothy K.
Place rating: 4 Boca Raton, FL
Fast friendly with accents on the counter! Open dining area with snack counter and stools, né corner tables with electric outlets for computer or phone recharge! Upbeat setting