Hertz Rent A Car

This was thee worst experience that I have ever had in life. Back in Dec I rented a car from the blue island location because of a accident. While my car was being fixed my insurance recommended I go with them because they have rental agreements with hertz .So I decided to use them hey why not the insurance is covering it no big deal. Yea right I should have stuck with enterprise. Long story short of course I took out the extra coverage in case anything happens etc which was $ 111 but to my surprise 2 wks later my account is hit with a $ 206 withdrawal making my account go neg because of overdraft fees of insufficient funds. Wait where did these extra fees come in @ I had my bank reverse the extra charge 2 months later I get a letter from hertz stating I owe them $ 81. Why ?? I spoke with a corporate representative, the manager @ that location & no one calls back in a timely manner to even let me know what’s going on. I still haven’t gotten it resolved & because of the overdue of payment its now on its way to collection. The guy from there corporate office called finally last week to say I need to pay the bill because I owe the money its no fault on there end. Excuse me is that how you address a customer I’m so disgusted with this whole situation. My next step is to get in touch with the better business bureau.
They need to let you know up front how much fees will be no hidden charges. They will never have to worry about me EVER RENTING a car from them & anyone I know as well!!!

This Hertz I know many people do not like. Most imes the service is slow and not many great cars to choose from. I use this Hertz quite often and it is pretty cool for what I need.