Pet Poison Hotline

What a scam! I paid $ 49 for them to tell me to take my dog to the vet. They would not reason with me when I asked for a refund since they gave me absolutely zero advice. Save your money and take your dog to the vet… you’ll get better service.

omg, i paid them $ 39 for them to waste my time and scared the crap out of me! my 4 or 5 dogs shared about 5 oz of chocolate while i was gone. my husband came home and saw the empty bag on the floor. my foster dog had stole this from my dinning table. i was driving home when my husband called to tell me what had happened so i called this place. they first asked me for for all my 5 dogs info and then put me on hold for over 5 mins just to come back to tell me to take my dogs to the vet cuz they might get cardiac arrest. i called my husband to tell him to hurry and find an after hours vet, but he told me he did some research on-​line and the milk chocolate my dogs shared isn’t enough to poison them. my dogs range from 10 to 15 lbs. even if my 10 lb dog ate all 5 oz herself, it wouldn’t be toxic enough to poison her. i felt better but called an after hours vet when i got home for some advice and they said my dogs should be fine. even they told me i didn’t need to bring them in. all this place did was to tell me to bring them to the vet. obviously i didn’t want to bother with that (i do have 5 dogs and it will cost me alot of money just to take them in if not necessary) unless i really needed to and so i called them for advice instead. that’s the only 1 advice they gave me and nothing else. no home remedy advice or anything. also, they way off on how they calculated the 5 oz of chocolate to be poisoning my dogs… WAYYYYY OFF! this place just want to be extra safe then sorry so they just gave me the one advice that will protect their best interest so they can still be opened for business. i mean, how can they go wrong by telling me to go to the vet right? just push my problems over to someone else so they can’t ever be blamed.

The phone line tells you that they are pharmacists and veterinarians, but they are vet techs. For $ 35, they tell you to go to the closest emergency vet. When I asked a question, Cathy got frustrated and hung up me. Called back and the otter tech, Erin, did the same thing. Don’t waste your money. Take your dog to the vet and save $ 35 and precious time!

«Help! My dog just ate his poultry flavored enzymatic toothpaste*!»
Sounds funny… but it was freaky scary last Friday shortly before midnight when I found a sticky dog next to a pile of metal shards (the remnants of his toothpaste tube).
Panic-​stricken, I took advice from UPenn’s Vet Hospital & called the pet poison hotline. For a flat fee of $ 35 they looked up the toxicity of the product he ingested (harmless, whew!) and advised me to feed him a piece of wonder bread to help grab & encapsulate any sharp pieces of metal he may have ingested.
The minimal fee also scored me a case number that could be used for follow up questions/​concerns. This quick call eased my nerves & saved me a bundle from having to go to the emergency pet hospital.
*Yes, go ahead and judge, I’m one of those freaky dog owners who brushes my dog’s teeth. I just can’t bear to put him under anesthesia for a professional cleaning.