Enlightened 4D Imaging

My experience here left me wanting. The tech’s attitude turned what should have been a fun and exciting moment into an uncomfortable, irritating one.
My husband and I came in for a gender determination scan at about 23 weeks. Enlightened Imaging’s guarantee gave us some piece of mind that our money ($ 100) would give us a result — if baby’s positioning was a problem like it had been the previous anatomy scan we had elsewhere, we could come back for free.
First impressions: The lobby was crowded due to appointments running behind, place honestly looks a little beaten up — weathered furniture, etc, kids were playing all over the floor, and it smelled of dirty diaper. Not the most welcoming. I accepted their Enfamil promotional «gift bag» but it was a little weird.
When we were finally brought back to the ultrasound room, the tech’s attitude immediately rubbed me the wrong way. When we explained we couldn’t find out the gender at the 20 week anatomy scan due to the baby’s positioning, he went on and on making comments like «if they can’t find the gender, they need to get a different job» and «we constantly are cleaning up those guys mistakes» and «I’ve never had a problem finding out the gender once.» Extremely unprofessional. Spent most of the appointment badmouthing every other ultrasound provider — to the point I almost hoped he wouldn’t be able to give us a result just so he would look like an idiot.
He DID find out the gender for us (requiring more than a little effort, I might add!), but the experience at Enlightened Imaging felt rushed and uncomfortable — the pictures were not as good as at the anatomy scan we had elsewhere, the tech was constantly moving the probe so fast we couldn’t make anything out (like being able to watch the baby move, which was our favorite part of our other scan).
***Update: within a day of posting my review I was left a voicemail from John (who is perhaps both owner and ultrasound technician?) via his personal cell phone to discuss my review. He apologized for my negative experience and coming on a bit strong, said they’d been having a weird, crazy day and claimed I «got it wrong» in my review. He said he wishes I’d had a better experience because they really do care. He requested I call back so we can discuss and come to a better resolution. I politely responded via text that I would have preferred to be contacted via Unilocal,that I absolutely appreciate his apology and willingness to do better, and will update my review to reflect that, but that I will not be changing my previous review as I felt it was an accurate representation of my own experience that day.

I scheduled an appointment with this company a month ago and finally got to see the gender of my first baby.
It was a gender specific appointment and the technician was quick to find our baby’s gender and pointed out the «girlie» parts. The seating area is large enough for 10 – 12 people to sit and there’s a huge projector screen so that everyone in the room can see, think like a personal theater room.
The technician took a nice profile and some other views and one 3D photo. Make sure to speak with technician about what you want so they can accommodate your request. :) I plan on returning to this company once I’m a little further along.
The plus side, they gave me a little cooler to hold breastmilk and some formula.

I got 3D images with all three of my older children. Enlightened says it’s using a newer version but the software makes it harder to get good shots. If anything is less than ideal, baby has the umbilical cord infront of his face or is facing the wrong way, they can’t get the shot. Whereas before with the other technology, you would at least get something you could display or show around. Best picture I got of my daughters face has her and my placenta in it. It just looks gross, nothing you want to display. I would not recommend going here. Waste of $ 175 and now I have zero useable images (even though I went 3 times) of my daughter.

I love Enlightened Imaging! Family run and just amazing. I have been here twice for early gender scans on both my babies at around 15w5days for each. Both times Jon and receptionist were sooooo kind and professional. Very clean and comfortable office — in the private room they have a large comfortable couch for any kids or family and friends you invite along with you & they project the images on a large screen on the wall movie style so everyone gets a great view. Jon is extremely knowledgeable and really takes his time to make sure you are comfortable and feel like you are getting everything you are paying for and more. He never rushed and really took the time to make sure he and we got a look at everything :) he was also correct with determining the gender of both my kids at 15+weeks pregnant. Don’t waste your money and regret going ANYWHERE else for an elective gender scan in the twin cities. Go here and experience the best!

When we heard we were expecting our fourth child earlier this year, I wanted to treat my wife to the 3D ultrasound which we didn’t have 5 years ago when we had our third. I searched Enlightened Imaging out online and learned that not only do they produce the 3D images, but also what they call ‘4D’ — a video of the ultrasound session. I purchased the package as an anniversary gift for my wife.
While at our session we found that our baby was less than co-​operative — he refused to reveal his face, and stayed in a tight tuck with arms and knees hiding his facial features. Nevertheless, the technician was able to get us a few nice images and sequences which we will treasure. After a very long session in which he tried numerous times to get those shots, he offered us a choice to come back another time for a second attempt — at no additional charge, or a generous discount on the sitting fee for newborn photos with Sheri Titus.
We decided to take the newborn photos having been impressed by the professional quality of the photos she had on display. We were not disappointed either — she worked hard to produce stunning photos with multiple setups and backdrops.
I left there business totally satisfied, impressed and willing to recommend them to anyone wanting either of these two services.
Great job Jon and Sheri!