Brookdale Cycle

Brought my wife’s bike in using the groupon come on.
Charged me over $ 200 for a bike that did not even cost that much.
Stay away.

I came here often when I first got my bike. Nice guys but they seem to be in the hustle business. I referred a friend who came to get some work done. I spent some time and money at that place. Needed a seat changed between 2 bikes, mind you I just bought one from them that way more than on Amazon. They actually charged me to switch out the seat, a 35 second job. I looked at the receipt and asked why I being charge an extra $ 20. Well the guy added an extra piece to my bike which I did NOT consent for. If I had time to spare I would have asked him to take it off but I was in a hurry so I kept it. I told him do not ever add anything unless I OK if first. I was pretty pissed about that. So now I go out of my way and drive 15 minutes to give an honest shop my business. They lost not only me as a customer but my biking crew and bf. Toodles!!!

I brought a bike frame in to be checked out and get an estimate to get it fixed up completely and a time to pick it. The two guys were friendly as was Mark the day I came to pick up my bike. I don’t know a whole lot about bikes but I do know they’re expensive and although I could’ve bought a cheaper one I think this was decent price to pay for a high quality bike to be restored. Mark even threw in new seat for another $ 10. The shop looks like any bike shop with various bikes accessories and parts. I can’t really say this place is the best since there are other shops around, but the service was relatively fast and very friendly which accounts for a lot. I was told they have been in business since 1954 so they must be doing something right.

I have now purchased 6 bicycles from this store. I loved the shop and even bought the little metal guard for the rear that’s probably a 400% markup. I like a local business and want them to succeed.
One of the bicycles I had was left under a tarp but humidity rusted it out. I took it in because the repairs are something I don’t want to be troubled with. I paid $ 180 to have a new chain installed, the kickstand tightened up and the cables replaced.
I was irked when my father in law brought the bike back as I was unavailable to pick it up. I found the plastic guard on the front broken and they had said it would be replaced. Now they say the parts not available? I’m talking about the two plastic discs that keep the front chain protected. There is only shifting in the rear.
The seat is fused and apparently you cannot fix it but no effort was made to do so.
Each point with rust still has rust and I’m cleaning the sprockets myself with a wire wheel and spraying myself.
Very respectfully, if I pay 40% of the value of the total bike for repairs, it seems even the tires would have been cleaned. They really did the bare minimum. I took the bike back and they ran through using a wire brush in some quick rust points and glued the chain guard. I’m just beyond disappointed and living in Nutley, there’s a closer bike shop I will patronize for a bit. I expected so much more for $ 180.

I bought a frame from Craigslist and was looking to do a quick fixie project for my girlfriend while she was away. When I walked in I was Greeted by Mark. Service was friendly and he was very helpful. I bought a few parts and he helped remove some stuck parts even went the extra mile at no charge.

a very good bike shop. quality repairs, friendly/​helpful/​knowledgeable staff and good selection of new and used bikes. they did a great job tuning up my Fuji road bike and i bought an extra used bike from them to have around for guests. i like that it’s a family shop and that they pay attention to detail and quality. prices seem fair-​occasionally slightly on the high side of fair, but certainly not unreasonable. i will definitely be back for tuneups and maintenance on my bikes

I used brookdale Cycle twice so far, first time was for a routine tune up, second time I had a small accident and broke my cannondale rear dérailleur with the chain and hanger, both times they did a great job, the tune up was done within two days during the peak season, with good price. the second time when I needed to replace the broken parts, I bought the parts myself, they did excellent job installing and tuning them, it was done in less than a day, bike back new, price was very competitive, the owner didn’t push to sell me any unneeded parts or services, extremely friendly and knowledgeable owner, I tried few other bike shops in the area and this place is cheaper much more friendly and no salesman tricks «big plus in my book», highly recommended.

Not really knowing what bikes costs on average, to include their parts and accessories, I couldn’t adequately judge this place based on prices when I went shopping for my first road bike back in 2010. I did not end up buying my bike here because I didn’t find one I liked. They only showed me two options.
That said, the staff here is usually friendly and helpful. On one visit, they set me up with a pair of clips, cleats and replaced the battery on my bike’s GPS for $ 92. Not unreasonable. On another visit, I went in to get the handlebar grips replaced and the guy who I think is the owner didn’t even want to deal with it. He literally told me it would take too much time. So I brought it to Montclair Bikery and they did the whole job in 20 minutes. I did go back here more recently and got my pedals replaced and brakes adjusted. I went in with pedals already purchased, the whole job took 10 minutes and they only charged me $ 15. Again, not unreasonable.
Overall, their prices are fair, but that one handlebar experience made me lose grip of a 4 star review. In any event, they also always seem busy, so they must have somewhat of a good reputation or a steady clientele considering the competition in the area.

Well, I _​thought_​I was getting a good deal here. When I got my bike back from its tuneup, the front dérailleur wouldn’t shift properly from 2^nd into 3^rd gear. I could live with that. But then the first time I added air to my rear tire, it went flat. I brought it back, they were willing to fix the flat for free and tweak my gears. Great. When I got the bike back again, the front dérailleur was still a little balky, but now the rear didn’t want to shift from 7^th into 6^th gear. Okay, I can still live with that.
Then, today, as I was biking home, my rear axle slid out and almost dropped me on the ground with a lawsuit waiting to happen. What kind of professionals don’t tighten a rear axle sufficiently after replacing a tire? That does it for me. There’s a lot I will put up with as minor annoyances, but my safety comes first.

Very competent shop! Friendly staff. The owner is the most competent mechanic of all though.
I’ve been using them for the past 10 years for maintenance on my family bikes (I now do most of th work myself), an old Peugeot restoration, children seat, accessories, etc.
Always very helpful!

Went here to get my flat tire fixed after blowing it out on a pothole. The store truly does have reasonable prices for its bicycles, and the cost of replacing my inner tube ($ 16) and labor ($ 24 for replacing inner tube, truing, tightening brakes) came out to $ 40 flat. Be aware they only accept MasterCard or Visa as credit.
They have a selection of bikes: children’s, bmx’s, dahon folding, gt and schwinn mountain, racing, and even a tandem for much under what you would pay for in the city. They also have seats, helmets, and accessories for you to choose from. From the time I entered on a weekday morning to the time I left, it probably took 20 minutes to get it all fixed. Quick service, no frills, love it. Great to get back to riding!

Brookdale Cycles is HANDS DOWN THE BEST BIKE SHOP IN THE BLOOMFIELD/​MONTCLAIR/​ESSEX AREA! The service is what really stands out at this shop– sure you can go on the internet and find perhaps a «better» deal, cheaper maybe, but in the end– the owner Mark and his dad KNOW BIKES– and every new bike you buy has to be assembled, and after a month or so, needs to be ADJUSTED! So in the end– your «better» deal is NOT better.
Mark and his dad are fantastic– his dad opened the shop in 1954, so Mark who currently holds it down full time was basically BORN there!
They also sell USED & restored bikes! Real quality stuff, and they stand behind everything they sell. I bought my 2009 Dahon Speed P8 there, and must have sent at least a hundred people to his shop when they compliment my bike on the street.
The repair service is really top notch, and that too he stands behind– if its not done to your liking, he will adjust it to make you happy– but really, every repair Ive had him do was done RIGHT AWAY and RIGHT THE FIRST TIME– a RARITY in bike repairs. He has great long standing relationship with his vendors, and if you dont see it in the shop, chances are he can get it, and FAST too.
I can’t say enough good things about Brookdale Cycles; Ive lived in the area for 7 years, tried that other shop in Montclair on Broad st, and yea, they are nice guys and gals, but cant compare to the 58 years of service these guys have provided the area. What the other guys will charge you more for at a 3 – 4 week wait, Brookdale will do cheaper and right away in most cases, same day, plus mark hires US vets which I really thought was cool, especially in this economy.
So check these guys out– if you aren’t nearby, I can promise you, its worth the trip.

This shop offers a good range of different prices and brands (considering the store isn’t too big). The staff were extremely friendly and helpful. They even let me test the bike outside the store to make sure it was a good fit. They also set up the bike rack on my car and put the bike on it. Great family run business. They have a variety of accessories and do repairs too.