Auto Express Care and Repair

What a life saver this garage and it’s crew are! Great communication, friendly owner and employees and beyond phenomenal customer service.
Driving last week from Chicago to Seattle via I 94. Midway across ND the car dies with an obvious electrical issue. On a Sunday… at 4:30ish in the afternoon. This is not good.
A frantic search of garages with their own tow trucks leads us to Auto Express, who answers their phone. We end up talking with Randy, the owner and the world is (eventually) put to rights!
First off the tow/​drive to garage. We had two options, a straight tow or a «jump pack» which acts as a second battery source in electrical issues. Since we had 3 people and 3 dogs we opted for the considerably less expensive jump pack. We weren’t speeding down the highway, by any means but we made it back to the garage.
Where a frantic internet search had begun. I drive an Isuzu Rodeo and Isuzu hasn’t been an American car seller for almost a decade so parts were hard to find. We thought we had a part available but it wouldn’t be until the next day (Monday). Those of us in my car hadn’t planned for an extended overnight anywhere so we were prepared to sleep in the car. Randy was kind enough to help us get other options.
Of course, the part (an alternator) wasn’t avail until Tuesday. Randy kept in touch the whole time and as soon as the part arrived the garage was prompt and fast with the repair. Our courtesy ride to and from the hotel was great.
The pricing was excellent and Randy worked with us so we could afford the repair and still get down the road to our destination.
I can’t sing their praises loud enough! Great job guys and THANK YOU SO MUCH! Sorry I couldn’t leave the puppy with you!