Harbison Lock & Key

I’ve been here twice and both times the keys were made perfectly! Friendly service with easy access & parking… I’ve been to other places only to get home to discover the keys don’t work! I just wish we had one of these locations downtown Birmingham…

After about two frustrating hours of diligent personal efforts by my husband and myself, to retract our deadbolt, it FINALLY dawned on me to call a LOCKSMITH!!! I had already made one call to a friend, 3 calls to Lowe’s, texted my 2 sons-​in-​law, and called a different locksmith who was not available after 5pm! i finally used Unilocal to locate this company just 16 miles away. i spoke to the answering service representative who was polite & reassuring. Within 30 seconds, my request to simply speak to a locksmith, was satisfied when DOUGLAS returned my call. He was patient, skillful, articulate, informative, and successfully talked us thru to a resolution for our urgent problem! Bravo Douglas. We now have his contact information entered into both of our phones and highly recommend this company !!!’

Had a problem with my Sentry fire safe — first the keypad door release failed to work, then the backup key wouldn’t get into it. I called three other lock/​safe companies, got a consistent story: they’d have to «drill it» (open by force), thereby ruining it and costing me somewhere between $ 75 and $ 150 for the privilege. Harbison not only got into it, they had it fixed in 24 hours — now both the keypad and key work, and for $ 60 plus the cost of the 4 AA batteries it needed! Pure heroism — I drove away singing.
The tech gave me a wonderful tip too: «change the batteries out every time the clocks change for daylight savings time». That’s a great reminder for a lot of seasonal jobs (smoke alarm batteries, cleaning gutters, etc) around the house. His «tip o’ the day» alone was worth the whole hassle with the safe.
Open Mon-​Fri 8 – 5, very professional and reasonable full-​service lock, safe and security business since 1979, with a nice selection of related stuff in their reception area. Located in Homewood, their website is