Bethpage OB-Gyn

FABULOUS OFFICE!!!
My doctor retired and I’ve been looking for an OB/​GYN for the past six months. I’m a young woman, but have a very complicated medical history. I have nothing buy amazing things to say about this office. I saw Dr. Thanus. He was patient, kind, and took the time to review my old records and explain everything to me. I can’t tell you how happy I am to have found this office. I found the staff to be kind, professional, and friendly. I had a problem with my insurance and the girls in the insurance department called the insurance company while I was there and went over my policy with me. I’ve never had an office do that before. Honestly, if you want to go to a practice where they really care about people, then I would highly recommend Bethpage OB/​GYN

They really deserve 0 stars. MEDICAL FRAUD. Don’t waste your time, you’ll just have to fight with them and the insurance companies later. MEDICAL FRAUD. I specified with my insurance company and with 2 office staff that the doctor I saw, Dr. Tuchman, took my very specific insurance. All agreed she was a preferred, in-​network provider. I called to make a follow up visit and was told that I owed almost $ 600! The front desk and «billing» dept literally told me 8 different reasons as to why I owed this money. I reluctantly paid because the visit was urgent but knew something didn’t seem right. I looked into my EOBs from my insurance company that showed the office was billing my visits under an out of network provider and holding me accountable to the out of network deductible difference. I calmly spoke to the office to alert them of this mistake and they were the rudest, most disrespectful staff I have ever spoken to in my life. They pretended to not understand the «mistake», kept telling me it’s my insurance’s fault and that «there’s nothing we can do». I called again to CALMLY explain the situation to the office manager, who avoided my calls and messages, and hung up on my mid sentence when I finally got her on the phone. Luckily my credit card company refunded me every cent of this MEDICAL FRAUD.

Doctors here are ok. The wait time is never too long and the staff is friendly. The hours are pretty flexible.
The billing/​insurance dept is a mess. I was constantly charged a co-​pay for my pregnancy visits, when my insurance carrier had confirm no co-​pay for those visits. I had even told the front desk girls that my insurance does not require co-​pay for pregnancy well-​visits.
I also received a bill from them for a 15 minute late show up without any warning. I’m always on time for my appointments, except for that one time. I’m pretty annoyed with their billing department.

Dr. Thanus is in charge of this office. He is very professional and so are his staff.
I’ve been to numerous OBGYNs and this office is by far the best practice that I have ever been to. The wait time is never too long and the entire staff is super friendly.
They actually «care» about their patients here and know them on a more personal basis. They also have good availability for appointments.