Clean Living Cleaners

I went there for alterations on 2 women’s suit jackets. The woman who does these, Eunice, is superb, very experienced, patient. They now fit me and look great. I highly recommend this place!

Highly recommended family-​run business. They take such pride in their work and it shows in the exceptional job they do. They’re quick, reasonably priced, have parking, and the woman who does alterations is fantastic as well.

I am a big fan of this place. Been going there for several years, and the new owner has not missed a beat. In fact, I sense that they are now a tad more organized than under the previous ownership. They are more expensive than some most competitors, but it is worth it to know that they control the chemical usage AND do such careful work. I have also used the seamstress, who does really careful work also. Great experience overall.

Great cleaners and great people. I’ve been using this cleaner for many years. The new owners continue the practice of excellent service and excellent cleaning. This is also in a great location, convenient to mid-​Albany on Solano with a parking lot next to the 7 – 11. I can’t recommend them more highly.

I started using them a few months ago and I’ve been thrilled with their service. Wonderful, quick and great service. I highly recommend them.

Great service and quality. When we have a large order they even deliver it to the house. The owner is very customer service oriented. I also had a very intricate alteration to do on a evening dress and she did a beautiful job.

I’ve been coming here for many years, both for cleaning and tailoring. The business is under new management, and the new owner, Anis, is also terrific. He does the same high-​quality work, delivers on time and is always careful to examine every garment before taking it in. Eunice, the seamstress, used to run a sewing factory in LA and is highly knowledgeable about proportion and fit. I just love her. I wish more people knew about this place. BTW — they can clean almost anything. Today I saw a huge teddy bear someone brought in for cleaning! Sweet.

My wife and I been using Clean Living Cleaners for 6 – 7 years. They have always done a good job with all of my wife’s work clothes — even with my filthy fur coats after Burning Man. Last week they dry cleaned an old jacket three times to get an old stain out, and didn’t charge me any extra.
The alterations lady is VERY good. She has done lots of work on me and my wife’s clothes, and I have used her twice to sew some small items for my business.
I would give Clean Living five stars, but twice when picking-​up clothes, they weren’t ready at the promised time which was very frustrating, but I can understand.

The new owner is the James Brown of dry cleaning: the hardest worker in the business. In the past I used this cleaner for its convenient location but now I can recommend it unreservedly for the best service as well. They have rushed jobs on weekends when I needed clothes done for business events and the tailor (who has stayed through the change of ownership) is skilled and lovely. In a commodity business service and speed and skill and low prices should win out. Clean Living has it all.

The tailor is personable and skillful. The former owners made communication difficult, but the new owners have improved on a service that was already quite good.

My family and I have used this cleaner for years and they’ve been pretty solid until today. In general they have fair prices and do a good job of cleaning, but are somewhat slow.
Today I came to pick up a large quantity of clothes which they had had for over a week (that’s how long they said it would take). When I arrived I was informed that they had not cleaned a pair of dress pants because it had a very obvious hole on the tight area and because there was a «stain» and they «smelled» (there was some food, no stain and they did not have a smell that I could detect). Each time I’ve brought them an item for cleaning, they carefully look it over to check for damage to ensure that there’s no confusion at pick-​up; pretty standard practice in the dry cleaning industry. This time, although I’m positive that there was no hole at drop off, they claimed that they had missed the massive hole when looking it over when I dropped off, and I must have damaged it. I assured them that the hole was not there at drop off, and that if it had been it would have been impossible to miss.
It was extremely difficult to communicate with the woman. She could not understand my questions (e.g., when does your manager arrive?) and I could barely understand her statements. Her English is quite poor. She aggressively repeat her claim that they had not touched the pants and they had been dropped off damaged. She went so far as to grab my hands and actually shove the pants in my face, telling me they had not cleaned them because they smelled. It took 25 minutes just to get the facts straight and get the manager on the phone. It took another 5 talking to him just to get him to tell me to come in on Monday in person.
This was actually a legitimately upsetting experience. One of my favorite pairs of pants was ruined and I was aggressively handled while simply attempting to understand and fix the situation. There is absolutely zero chance of my giving Clean Living any more of my business and I’ll urge my family to patronize one of the many other options in the area.

We have had several bad experiences. The most recent was when this dry cleaner lost our clothes for 6 months. We dropped off some dress shirts, wool dress pants, and a jacket back in February. When we returned to pick them up a week or two later, Clean Living had no record of our clothes being dropped off. We went back several times and asked again, with the same answer — no record of the clothes being dropped off. We gave up and bought replacements. In early August, Clean Living called to ask if we were going to pick up our clothes. So we did, and after a little «negotiating» they gave us half off the bill. Should have been 100% off and a heartfelt apology, but not the case here. This is at least the second time clothes have «disappeared» at Clean Living. The woman at the counter is really sweet, but we’ll take our business elsewhere from now on… lots of other choices nearby.

Clean Living routinely dry cleans cotton items thereby charging more.
I took in a pair of cotton pants with a blood stain and alerted them that they should be washed and to use something like Resolve to remove the stain. The stain was pressed after the item was dry cleaned.
Of course once pressed the stain can’t be removed and they said nothing could be done about it. There goes my 40 bucks.
I’ve had several silk items ruined by Clean Living after which they feigned ignorance.
DON” WASTE YOUR MONEY.
Being nice and green dosen’t hack it.

I hate to give a bad review of a family-​run business, sorry.
A lack of communication turned into a situation in which I spent money on tailoring for an end-​result that I didn’t want. Granted the price was ok, but turns out what I actually wanted would have cost a lot more, as much as buying the item in question anew. This was not explained to me until after my second visit, after having already paid for the first round.
One star for location, and another for offering to give me free dry-​cleaning on one item because they realized they didn’t satisfy the customer and wouldn’t give a refund, though I asked for one.

Someone at JoAnn’s recommended I take my fabric here to be made into drapes because the alterations woman is really good.
She is!!!
And, the woman who runs this cleaners is very sweet!!!
Note: There is plenty of parking because they share a private lot with 7-​Eleven.

My clothes, rugs, blankets and sleeping bags have all benefited from Clean Living. The owners are behind the counter and it shows. Their tailoring is also quite good and affordable.

This dry cleaners and clothing alteration business is one of the best I have ever given my business to. Since I have lived in Albany for the past 12 years, I have taken my dry cleaning and alterations here. Everyone is friendly, personal, and the product that I get is exceptional. I have had several nice pieces of clothing altered to a perfect fit, without any sign of a stitch, or bead, out of place. It is refreshing to have a local business give you the «small town service» like this establishment.

I have rarely had such rude treatment. They scorched a white blouse of mine and claimed that it came in that way. My husband brought it in and they said «he told us about it.» I said «no, he told you about the stain that is still there. It had never been ironed before». The owner was yelling at me and essentially calling me a liar. He asked for my husband’s number so he could «ask him.» Of course my husband knew that he didn’t tell them about a scorch because it hadn’t been there.
All they had to do was be kind and apologize. I paid for the cleaning and told them that they lost a good customer.

I went for the first time last week and asked them to shorten the sleeves of a tuxedo shirt that we needed back in a few days. It wasn’t an easy task to get done on such short notice but they called two days later and said the shirt is ready for pickup a day earlier than expected. Nice! Work was immaculate and service one of the friendliest. Definitely a place for excellent alterations. Will try their dry cleaning services next time.

I will no longer bring my clothes here based on their customer service and going back on their word! Bad business sense. My husband and I have been bringing our clothing in for years and never had problems until now.
I brought in a white silk blouse that I purchased and wore once. Unfortunately, when I picked up my blouse there was a hole in the sleeve and a tear & stain on the cuff. I brought the shirt back to them showed them the problems trying to get a resolution with them since that wasn’t there when I dropped it off. They denied it was their fault. Somewhere between dropping off the shirt and picking it up the damage magically appeared.
They asked me to come back when the manager was there. I returned a couple of days later and the manager was really nice and just as frustrated as I was. He said he wanted to keep us as customers and was willing to go to the store where I purchased the blouse to get a replacement one and that I should come back in 5 days.
So I go back in 6 days and the manager isn’t there and no new blouse. The woman there (Vicki) was rude and VERY unhelpful and she’s been there every time I’ve gone there and been a part of the every conversation and did not want to acknowledge that the damage was their fault. She wanted to see the purchase receipt for the blouse ($ 98) and then said she wouldn’t compensate me anything.
Completely frustrated with the change in the agreement of a replacement blouse I went to leave. Then she pulls me by my arm to come back into the store only to hear her and the seamstress go back and forth. I ended up with partial compensation and no blouse AND I still paid for the dry cleaning.
They have lost loyal customers and I will never recommend them to anyone.