Wagging Tails Dog Walking & Pet Sitting Services

I had a really great experience with them. They did everything I asked and my dog was safe and sound after a four-​day trip. Even got picture updates when I was away which was a nice touch. I’ll definitely use them again.

The best ever! I always trust them with my 3 dogs and 3 cats and my pet rats, hamsters and fish! The staff is always loving and caring and send me texts and pictures while me and my family are away. I can tell that they are true animal lovers as I have met plenty of the sitters. My animals would do horribly in a shelter and the situation in my house is quite difficult as 2 of my dogs need to be kept separated and the cats need to be kept separate from one dog. Its a lot of instructions and a lot to deal with but they are always happy and follow all directions and there has never been an issue. They don’t only take care of my animals but they also take care of my house (Bringing in mail, leaving lights on at night, cleaning up messes, etc.) I would give them ten stars if I could!!! Most 5 star reviews are filtered on Unilocal

Just didn’t show up. Confirmed appt. by phone and online. When we arrived home 7hrs after we left that day, money was still on the table, dogs had not been out. Thankfully our babies were able to hold it until we got home. As soon as we got them out on to the deck they both started peeing. Couldn’t even wait to the grass. I am still furious. When my husband called to find out what the hell happened all he got was «the girl we use has been having family problems. We gave her time off and she said she was ready to be back at work. I guess she wasn’t». Very nonchalant, more «oops» than «I am so incredibly sorry». Wow. We won’t be using them again. They lost all credibility. I would never trust them again.

I have been using Wagging Tails for several months now with our dog, Chai, and am very grateful for their staff and services.
I first met Corinne, or «Rinne» as she is affectionately known to Chai, because at my request, Debbie sent her to meet us for a consultation and meet & greet. Chai is a friendly and sweet boy but can be a little cautious around new people, so I knew meeting Corinne face to face would a long way in his book. In a few short words, we love Corinne. She is a genuine animal lover who treats our dog with care and kindness, trains him in ways we request, feeds him, and is a proxy for me when I am at work (kind of like extended family).
We also had the pleasure of meeting a second walker, Robert, who sometimes walks Chai. We as well met Robert face to face first and he was genuinely interested in Chai and really conveyed sincerity in his love for dogs. Both Rinne and «Uncle Robert» leave notes after visits with Chai and it’s great fun to come home and read about Chai’s adventures while we were away.
The combination of Rinne and Uncle Robert has been a good one as we feel comfortable knowing both are familiar with Chai’s personality and needs, the instructions we leave, and if for some reason one person is unavailable, there is flexibility to have the walk covered. Plus it keeps Chai on his toes in the best way possible when Rinne walks him in the morning, then Uncle Robert comes by in the afternoon. Chai is becoming more comfortable with people as a result so we credit Wagging Tails for building his social adaptability.
George, the other owner, has further always been responsive to my various requests and I feel like the business is set up to be accommodating for customers. One aspect of the way the business is run that I really appreciate is how we can leave checks for the walkers to pick up from our house (in this way, I don’t have to think ahead about payment options, which works for me). In addition, a walk can be canceled the day of, for example, which I fully appreciate because every now and again plans unexpectedly change and it’s a relief to know I do not end up paying for a service I didn’t need. Further, I sometimes text Rinne and Uncle Robert directly with a question or if I come home early, and I like knowing they are within easy reach.
In our house, we give Wagging Tails two paws up!

DO NOT RECOMMEND!
Left back gate open after letting dog out.
Hired to walk dog, one of the walkers only walked him around front yard.
One of the owners was verbally abusive on the when I tried to discuss dog walking issues.

HORRIBLE SERVICE!!! The Problem (s) with Wagging Tails: Did not follow our explicit instructions to bring dogs inside at night, which resulted in our neighbors being upset because of barking, and police visiting our house at 5 am. Also, uses hires to do the service, so you are not really sure who enters your house. Did not return keys as requested until 3 days later, and Debbie tried to blame us for her incompetence. Does not get any worst. NEVER, NEVER AGAIN.