Art & Image, Inc.

I own a food truck in the Denver area and really wanted vinyl that would stand out. In the world of food trucks, this can be a challenge since everyone is bigger and brighter. Scott and Claire helped me capture my concept and bring my image to life. I know I’m a picky customer, but they made it so easy, sending logo layouts and letting me change things to make it personal and staying within my budget.
Thanks to all of you who helped on my project, I love it!
Can’t wait to order signs for a restaurant one day :)

I typically don’t like to write bad reviews about companies due to the fact that everyone has a bad/​off day. Everyone deserves a second chance without having to publicly announce them; however, this a company that deserves the one star.
I was working with the owner, Scott, on a very minor project of plotting out an image to use as a stencil when painting. Simple right? Well my inquiry on their capabilities turned into an order without any signing off or approval of the amount due. So, since my order was complete I felt I should fulfill my end of the bargain and pick it up.
1. The item was only drawn on vinyl not cut so I had to have someone redo the cutting while I waited
2. The item was on the wrong material
3. The vinyl was not prepped for installation as most sign companies do
Since he was not available upon my arrival I brought this to the attention of the owner via email not asking for a refund or anything just a sincere apology for the mishaps and possibly re-​cut everything. I mean we’re talking about a $ 40 order which shouldn’t break the bank.
Instead here is his response: «You probably take your own steak to the restaurant…»
Honestly, I’m baffled at such a response especially from the owner of the company.
Print/​Sign companies are a dime a dozen and therefore I recommend using someone else as they surely have more of the customer in mind.