Webformix

Great service. My average download speeds far exceed what is guaranteed for the plan I am on. My average upload speed is exactly what my plan guarantees.

2 STARS :(
WEBFORMIX AT EAGLE LANDING APARTMENTS DOES NOT ALLOW YOU TO INSTALL A ROUTER!
AT EAGLE LANDING APARTMENTS, USING WEBFORMIX, YOUR 3 ALLOWED DEVICES WILL DISCONNECT 20 TIMES A DAY AND YOU WILL HAVE TO RECONNECT BY ANNOYINGLY TYPING IN YOUR USERNAME AND PASSWORD EVERY TIME!
IF YOU LIVE IN EAGLE LANDING, GO WITH BEND BROADBAND INSTEAD.
If you don’t live in Eagle Landing, your Webformix will have a dish and modem and router and you will pay for installation and roughly twice as much for the monthly service. BUT, since you –don’t– live at Eagle Landing, then you will be able to connect a router and will not have to keep logging in to your devices twenty times a day, you will be able to connect other devices such as TV’s and wireless printers, and you won’t be limited to 3 devices.
The speed tiers of Webformix (which for some reason are unpublished on their website) are:
Basic: $ 20 = 1 Mb/​sec (which is 0.125MB/sec)
Plus: $ 32 = 4 Mb/​sec
Power: $ 44 = 7 Mb/​sec
Pros:
— I pay for the Power tier and I actually get the full 7 Mb/​sec speed.
— Great customer service.
— I can use LastPass to automatically log my laptop in to the God forsaken Webformix log in screen.
Cons:
— You have to log in by typing in your username and password to each device you want to use many times throughout the day because you often get logged out.
— They limit logins to 3 devices. If you try to log in a fourth device, it will kick off one of your other devices.
— Because there is no router, you can’t connect a wireless printer or a pseudo-​smart TV like my Visio which has internet apps, but does not have the actual browser required to get to the login screen to log the TV in. Webformix told me that I could connect the TV, but I would have to «whitelist» it, which would diminish my device limit to 2 other devices.
— I was told that, if I wanted to use more than 3 devices, I would have to buy more and more service plans.
— I was told that I am not allowed to connect a router. I was told that if I connected a router, they would blacklist it. They said that, if anyone in Eagle Landing were to be able to hook up a router, everyone in the whole complex would be able to connect to it for free and Webformix would go out of business.
Update (11÷3÷2015)
This is hilarious. About 30 minutes after I posted my original review to Google, Matt from Webformix calls me on the phone! He said that he saw my review on Google and wanted to address my concerns.
So Matt pleasantly explained several things to me, such as, their company is very small and that the service at Eagle Landing is half the price as in-​town service. He went on to say that each login gets a full 7 Mb/​sec, which is a problem for them somehow. He said that if he had his way, each login would share the 7 Mb/​sec. I said, «Shouldn’t you be saying that if you had your way, each login would get a gigabit?»
«Oh yeah, that’s what I mean,» he said.
Abhorrently, though he had not solved any problem, Matt thought it prudent to ask me to remove my Webformix review on Google. No, I shant be doing that. While Webformix is a wonderful company and I’m very tempted to give them $ 50 a month for nothing, just because they’re so personable, I must keep my review up to warn potential Webformix-​Eagle Landing customers that they will not be able to connect a router, etc. As a compromise, I am upgrading my rating of Webformix from my original 2 stars to 5 stars.
As much as I would have loved to support local, small business (especially Webformix, who are the friendliest and most knowledgeable people you ever met) because I can’t connect a router to my Webformix service at my Eagle Landing apartment, I bemoaningly switched to Bend Broadband.
So far, the Bend Broadband cable modem has been fine. It has a router built in, so I can connect however many and whatever kind of devices I want. I also don’t have to keep logging them in throughout the day. Furthermore, I pay for 100MB/​sec and I actually get that on a wired connection. My wireless is anywhere between 20 and 80 Mb/​sec, but I can live with that.

Sorry to say but my experience with this company WASN’T
what anyone posted… there service didn’t live up to what they
said and I was paying for.
Always buffering, couldn’t get internet access, shutting off,
having to reset the router all the time… no thank you.
NEVER did I get the speed they said they offered… not good.
I’m so over them… I will voice my opinion every chance I get to
tell people the truth about this company and what you don’t get
for what you’re paying for.
I live in Redmond, Oregon and we should be getting better service.

I needed help adding an appointment-​setting program from another company. Matt was my helper/​specialist, and I am so please with how professional and how fast he performed the task. He kept in contact with me quickly, returning emails promptly, and addressed all my questions intelligently. This is the company to do business with. I am completely satisfied with the work, and everything works perfectly.
Thank you Matt and Webformix.

These guys rule! They couldn’t help me due to location but got me in touch with someone who could. Great customer service. Thanks much!

I moved to Bend from SD California. I had a plan that never capped my rates and the speed was unreal. Central Oregon does not have the exact same quality internet service and it seems like everyone uses Bendbroadband yet they have piss poor reviews. It seems like everyone feels like they HAVE to use that company. I did my research and selected Webformix. No data caps here folks! Superb customer service. Yes, you actually talk to a human being. You select the plan based on your usage. I pay for the top one and its still slightly under $ 100. At least this way I know I will never go over any data caps and if I need to downgrade I can. I just stream HULU, Netflix, Amazon and my music because I cut the cord a while back on cable T.V. service. Go with the smaller local companies that know how to treat their customers. I love this company and my internet is flawless at this point.

I moved into a place with no internet. As a college student on a tight budget, I couldn’t afford any huge prices. As a computer geek, I can’t stand having a limit on the amount of data I use each month. I’d far rather have unlimited data, but limited speed. They offer an excellent range of speeds for very affordable prices. The 1 Mbps down/​0.5 Mbps up at a constant $ 20/​month was just what I needed. The internet quality was excellent. I had absolutely no complaints with their customer service.