Precision Body & Paint of Bend

Precision body and auto did an amazing job on my car. The estimate wasn’t thorough enough, so they had the estimator come out again and do a more complete job. They finished when they said they would and my car looks as good as new. They even detailed the inside of my car. I would definitely recommend them.

I took my truck to them for body work and paint. I chose their shop against the recommendation of my insurance adjuster because they promised me a loaner car and a quicker turn time than the adjusters recomended shop. They gave me a loaner truck that not only looked bad but it was dirty on the inside and smelled of wet dog. The repairs took three weeks longer than quoted and I had to bring it back to them twice to fix the paint and body work. The paint still looks mediocre at best but I tired of dealing with this place. When my wife’s car was in need of body work only a couple months later I found a much better shop to take it to.

It has been almost a month since Precision completed the repairs on my car and I thought I’d give a post oil change update. There should be 10 screws that hold the belly pan to the underside of the car. Precision only installed 9. If you are looking for a shop to get your repairs to 90% then Precision is the place for you. Also there is still deer jerky in the engine compartment. So apparently they didn’t bother cleaning the underside.
Regarding Tim B’s response saying that a senior member of the staff would follow up with me. No one ever contacted me. Perhaps because the person handling my car repairs was the general manager Greg; it doesn’t get much senior than that. Really no point in calling me as I had already expressed my dissatisfaction to Greg. Greg tried to blame my insurance company and when I said the insurance has nothing to do with the quality of work he simply said they try to do a good job but sometimes fall short. Personally I don’t think VW should be giving them certification if they don’t have procedures to ensure quality work.

I would not recommend taking your rig here to get repaired. They had my truck double the length they told me and they did a horrible job. I would have had better luck paying someone from Craigslist. I took it back and never heard anything from them and found more issues with it since. I can’t even plug in my trailer lights at they have it bushed up under… Worse shop in town

What a great job these people did! Andy was so professional, I knew what was going on every step of the way and he intervened when I was having trouble with my claim and handled all the problems. Andy went above and beyond! I can’t recommend this place enough!

I love this place and everyone who works there takes great care of their customers! I’ve taken my Jetta there a few times, and they’ve always gone above and beyond to help me. They keep you updated as they work on your car, they make sure it’s fixed perfectly, and they clean your car after. I highly recommend this place, and wouldn’t take my car anywhere else.

Took my Sequoia in for a small paint touch up job and worked with Andy. He was very friendly and quickly diagnosed the problem which was to simply replace the piece rather than paint it. The price was very reasonable and he ordered the piece while I was there. He called later that afternoon to tell me the part had come in and that they could do the work the next morning. I arrived, dropped off the car, they took me to work and within 2 hours they called to tell me the car was ready. They came over at lunch and dropped off my car telling me to stop by after work to pay for it! How nice, someone who trusts people! I went directly after work, paid for the car and off I went. 2 days later in the mail I recieved a Thank You for your Business letter!!! WOW, these guys get it!
Thanks Andy, I’ve already referred several people to you.